Mercure Manchester Piccadilly Hotel 4 Sterne

Note Kundenmeinungen (Bewertung ALL) 3.7/5 1.180 Bewertungen

Bestpreisgarantie
Mercure Manchester Piccadilly Hotel - Image 1
Mercure Manchester Piccadilly Hotel - Image 2
Mercure Manchester Piccadilly Hotel - Image 3
Mercure Manchester Piccadilly Hotel - Image 4
Portland Street, M1 4PH MANCHESTER, Großbritannien

Beschreibung

Hotel-Extras

  • Wedding facilities capable of accommodating 800 guests

  • Walking distance to Manchester Picadilly Station

  • Within walking-distance of Manchester Arena

  • Nearby the famous Arndale shopping Centre

Unsere Unterkünfte

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Lage des Hotels

Mercure Manchester Piccadilly Hotel

Portland Street
M1 4PH MANCHESTER
Großbritannien

GPS:53.479874, -2.237445

Tel
Fax +44 161 388 0915

Erreichbarkeit und Anbindung

Hoteldienstleistungen

Check-in ab - Check-out bis

Vor Ort
  • Parkplatz
  • Restaurant
  • Rollstuhlgängig
  • Fitnessstudio
  • WLAN
  • Klimaanlage
  • Frühstück
  • Bar
  • Konferenzräume
  • 100 % Nichtraucherhotel
  • Zimmerservice
In der Nähe
  • Parkplatz

THE BRASSERIE

Dieses individuell gestaltete Restaurant bietet eine große Auswahl an international inspirierten Gerichten von kleinen Snacks bis hin zu 3-Gänge-Menüs. Abgerundet wird das Speiseangebot durch feine Weine aus aller Welt.

Unsere Gästebewertungen

Unsere Gästebewertungen

100% Zertifizierte Bewertungen von Gästen, die tatsächlich bei uns waren

Weitere Infos

Bewertung ALL  3.7/5  1.180 Bewertungen

Note Kundenmeinungen 4.0/5

Anja G. Familien - Bestätigte Mitteilungen ALL

Ein in die Jahre gekommenes Hotel, das es aber mit seiner Lage wieder wettmacht. Direkt an Piccadilly Gardens gelegen, war der Lärm trotzdem nicht zu hören. Die Zimmer rochen leider etwas muffig und waren auch ziemlich kalt. Der Service überall war sehr freundlich und zuvorkommend, besonders Lewis im Restaurant. Das britische Frühstück war gut, wir hätten uns eine kleine Auswahl an Brötchen gewünscht ...

Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our central location and found our team to be friendly and attentive, especially Lewis in the restaurant—your kind comments will be shared with him. At the same time, we sincerely apologise for the discomfort caused by the room temperature and odour, as well as the WiFi speed and breakfast selection. Your feedback is very important to us, and these points will be reviewed with the relevant teams as we work to improve our guest experience. Thank you once again, and we hope to welcome you back in the future.

Note Kundenmeinungen 3.5/5

Martin K. Alleinreisende - Bestätigte Mitteilungen ALL

Recht altes Hotel. Fenster kann man wenig öffnen. Sehr Gutes Frühstückbuffet gute Auswahl. Leider ist im Frühstückraum alles weit weg von den Tischen an einem Ecke ist der Brotrost, Kaffee, Warmes Essen alles weit weg

Thank you for taking the time to share your feedback. We are glad to hear that you enjoyed our central, quiet location and the excellent breakfast selection. However, we sincerely apologise for the issues you encountered with the window and the layout of the breakfast area. We will review the breakfast room setup to improve convenience for our guests. We appreciate your loyalty as a Silver member, and your comments on cleanliness and overall experience will be addressed to ensure a better stay next time. Thank you again for your valuable feedback, and we hope to welcome you back soon.

Note Kundenmeinungen 2.0/5

Robert F. Freunde - Bestätigte Mitteilungen ALL

Der Aufenthalt in diesem Mercure Hotel war eine große Enttäuschung. Ich hab erstmalig als Platin Mitglied kein Upgrade und keine Begrüßung am Zimmer bekommen. Meine Freunde, die über booking.com gebucht haben hatten schönere Zimmer. Beim Bett war weder links noch rechts eine Steckdose. Die brauche ich für mein medizinisches Schlafgerät. Es war kaum Empfang mit W-LAN im Zimmer. Die Dusche war viel zu niedrig und nicht verstellbar. Von einem 4 Sterne Mercure Hotel hätte ich mir viel mehr erwartet. Ich hab dieses Hotel vor meinem Aufenthalt für April wieder gebucht. Den Aufenthalt werde ich augenblicklich stornieren. Liebe Grüße.

Thank you for taking the time to share your detailed feedback. We sincerely apologize that your recent stay did not meet your expectations, especially as a Platinum member of the ALL Accor loyalty program. It is clear that several aspects of your experience, including your room assignment, lack of upgrade, absence of a welcome gesture, insufficient power outlets, low and non-adjustable shower, and poor Wi-Fi, fell far short of the standards we strive to deliver. Please know that your comments regarding room cleanliness, bed setup, and inconsistent staff service have been shared with our management team for immediate review. We take your concerns very seriously, particularly regarding accessibility and comfort, and we are actively addressing these issues to prevent similar experiences for future guests. We deeply regret that your stay led to disappointment and understand your decision regarding your upcoming reservation. We would welcome the opportunity to restore your confidence in our hotel and provide the high-quality experience you expect from a 4-star Mercure property.

Note Kundenmeinungen 1.5/5

Thomas M. Paare - Bestätigte Mitteilungen ALL

Badezimmer war nicht sauber, Wc hat auf den Boden getropft, Handtücher waren nicht sauber (Lippenstift), Zimmer war zu kalt

Thank you for taking the time to share your feedback following your recent stay with us. I am very sorry to hear about the issues you encountered, and I fully understand your disappointment. Please accept my sincere apologies for the cleanliness concerns you experienced upon arrival. A bathroom that is not properly cleaned, leaking toilet fixtures, and towels with marks are completely unacceptable and far from the standards we aim to provide. I am also sorry that you found the room too cold and that the heating was not sufficient. Your comments regarding the bathroom condition and the overall value for money have been noted. We are currently reviewing the maintenance and cleanliness of the room you stayed in to ensure these issues are resolved immediately. I will also be following up with our housekeeping team to reinforce the quality checks that should take place before any guest checks in. While I am pleased to see that your check-in, breakfast experience, and interactions with our team were positive, I regret that these aspects were overshadowed by the problems you encountered. I would welcome the opportunity to restore your confidence in our hotel. If you would be willing to contact me directly, I would be happy to discuss your experience further and assist you personally. Thank you again for bringing these matters to our attention.

Note Kundenmeinungen 3.0/5

Stephan R. Geschäftsreisende - Bestätigte Mitteilungen ALL

Lage sehr zentral + sehr freundlicher Empfang inkl. kostenlosem Zimmerupgrade, Zimmer (besonders das Bad) trotz des Upgrades in die Jahre gekommen; leider nur eine Wannendusche mit sehr niedrigem Duschkopf, welcher für mich (1,84m) auf Brusthöhe war; Internet auf dem Zimmer sehr schlecht (Flur & Bad ok), Bett, Sofa sowie Schreibtisch (ganz) schlecht bis nicht vorhanden; Teilnahme an MS Teams Meeting nur sehr eingeschränkt möglich;

Thank you very much for taking the time to share your detailed feedback following your recent stay with us. We are pleased to read that you appreciated our central location, the warm welcome from our team, and the complimentary room upgrade. We sincerely regret, however, that the overall experience did not fully meet your expectations. Please accept our apologies for the inconvenience caused by the limited Wi-Fi connection in your room and the condition of the bathroom. We understand how important a reliable internet connection and comfortable facilities are, especially during a business trip. Your comments regarding the Wi-Fi signal in Room 728 and the bathroom setup have been shared with our technical and maintenance teams for immediate review. We are also progressively updating our rooms to offer a more modern and comfortable experience. Thank you again for your valuable feedback and your loyalty as an ALL Silver member. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.

So bewerten andere Internetnutzer unser Hotel

  • 2.353 Bewertungen 9.5/10 Lage
  • 3.572 Bewertungen 5.1/10 Zimmer
  • 7.050 Bewertungen 9.4/10 Service
  • 299 Bewertungen 2.5/10 Internet
  • 1.632 Bewertungen 9.2/10 Frühstück
  • 1.389 Bewertungen 4.6/10 Komfort
  • 1.338 Bewertungen 9.4/10 Bar und Getränke
  • 1.263 Bewertungen 5.1/10 Sauberkeit

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