Nota de clientes de Avis (Clasificación de ALL) 4.3/5 1.405 opiniones
Mercure Gloucester Bowden Hall Hotel
Bondend Lane, Upton St Leonards
GL4 8ED GLOUCESTER
Estación del ferrocarril
Acceso: 6.11 km / 3.8 mi 11 min drive
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Nuestro cordial personal se encargará de servirle los platos del menú Brasserie Menu según sus preferencias. Disfrute de un té de la tarde con scones o deliciosos tentempiés del menú del lounge o bien solicite el servicio de habitaciones las 24 horas.
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Valoraciones de nuestros huéspedes
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Reception staff wasn’t the best the rooms are outdated
Nota de Tripadvisor 3.0/5
G808JTjessicam De negocios - Valoración certificada de TripAdvisor
Reception staff wasn’t the best, i have asked the receptionist if somebody could take care of the spider web in my room, she have written down my room number and promised they will take care of it. When I returned to my room after work the spider web was still there. As I didn’t want to go down to the bar or restaurant to eat I have ordered room service which was terribly late, I went down to the reception to enquire and I got the answer of ”I got nothing to do with it and this is the bar” . Thankfully the bar and restaurant staff was much better, first night I was eating in the restaurant, the staff was efficient and polite, the food was great and on time. The second night when I had my food ordered and being late the bartender apologised and offered a free drink of my choice and the waiter who brought my food up also apologised for being late. I do believe the reception is in need of some training as well as the housekeeping dept. But the kitchen and waiting staff were great, excellent food. The rooms need some updating the bathroom is updated, the window won’t stay open and dirty/mouldy not sure because when I get back to my room it’s already dark and there is no proper light fixtures on the ceiling only 3 small reading lights in the whole room.
fawlty towers weekend
Nota de Tripadvisor 5.0/5
Julesa1965 Valoración certificada de TripAdvisor
Had the best time here at the fawlty towers weekend. Great actors who stayed in character the whole time. The afternoon tea was yummy. Fresh sandwiches and lovely cakes. The evening dinner was really nice. Huge portions and all well cooked. The fawlty characters entertained all through dinner and were very funny. They were there to say goodbye at breakfast again in character. Very very good at what they do. The hotel was pleasant. But the best asset the hotel has is the whole of the staff. Can’t single any out as they were all very good at what they do. The amazing waiting staff at dinner worked well as a team to get a lot of diners served very quickly. They should pat themselves on the back. A massive well done to all involved in putting the weekend on.
Christmas Day Dinner
Nota de Tripadvisor 5.0/5
Ellie H Valoración certificada de TripAdvisor
For the 2nd year on the trot Bowden Hall has made our Christmas all the more special. The venue was decorated beautifully and the atmosphere was warm, welcoming, festive and joyous. The four course meal did not disappoint neither did the portion sizes. The staff were more than accommodating, each and every one of them going above and beyond to ensure my family and I had everything we needed. We are very much looking forward to spending future Christmas’ at Bowden Hall and we would like to give a special thank you to Gavin, Rachel and the rest of their team. Would thoroughly recommend.
Dear ElliehM1111LM, Thank you for such kinds words regarding your Christmas Day Lunch with us. We are pleased that you have chosen us once again to ensure that you had the best Christmas Day Lunch. it is always lovely to hear when hard work pays off and gives our guests an enjoyable experience with us. Once again thank your for your lovely review and we hope you had a lovely Christmas and we look forward to welcoming you back next year, Kind regards Gavin Jones
Buen hotel, un tanto anticuado
Nota de Tripadvisor 4.0/5
joanmolar En familia - Valoración certificada de TripAdvisor
En pleno bosque, rodeado de un bello parque, este Mercure con aires de mansión de campo inglesa es un hotel muy a tener en cuenta. Cierto que está lejos, apartado de Gloucester. Cierto que necesita reformas, que está descuidado, que las habitaciones son antiguas, que no hay ascensor y si muchas escaleras. Pero el personal es amable, el entorno precioso, dispone de mucho aparcamiento exterior y vistas al bosque. El desayuno fue un poco justo, depende del dia, mejora o empeora el buffet. Las habitaciones estan límpias, pero no así las ventanas exteriores, algo vetustas, con algun vidrio roto y telarañas. En general, no ostante, la relación calidad precio fue excelente. La cena en el restaurante del hotel es muy cuidada, aunque no es barata, nos satisfizo. Lo recomendaria.
Dear Joanmolar We very much appreciate your comments regarding your stay at the Mercure Gloucester Bowden Hall Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, Sincerely, Gavin Jones General Manager
Nota de Tripadvisor 5.0/5
jcsz20 De negocios - Valoración certificada de TripAdvisor
Hotel y habitaciones de amplias dimensiones, en medio de la campiña inglesa (hay que ir en coche/taxi, no se puede llegar en transporte público. Tiene aparcamiento gratis). Ideal para desconectar y relajarse. El servicio es amable y correcto.
Dear jcsz20 Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards Gavin
En colaboración con TripAdvisor
* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.Back to room price