Mercure Norwich Hotel 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.5/5 470 opiniones

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Mercure Norwich Hotel - Image 1
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Mercure Norwich Hotel - Image 4
121 131 Boundary Road, NR3 2BA NORWICH, Reino Unido

Descripción

Extras del hotel

  • Hotel con el certificado ALLSAFE de Clifton Environmental

  • A four-star hotel that offers convenience, comfort and style.

  • 10 conference rooms with the largest up to 400 delegates

  • Located only 1.5km from Norwich International Airport and close to the UEA

  • Complimentary guest parking for 225 cars

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Localización del hotel

Mercure Norwich Hotel

121 131 Boundary Road
NR3 2BA NORWICH
Reino Unido

GPS:52.653127, 1.266738

Teléfono
Fax +44 161 388 0915

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Aparcamiento
  • Servicio de transporte
  • Restaurante
  • Accesible para silla de ruedas
  • Wifi
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

THE BRASSERIE

Nuestro cordial y profesional personal se encargará de servirle los platos de The Brasserie según sus preferencias. Pida un té con bollitos "scones" o unos deliciosos aperitivos del menú de nuestro lounge o solicite el servicio de habitaciones 24 h.

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.5/5  470 opiniones

Valoración de TripAdvisor  3.7/5  1.177 opiniones

Very enjoyable stay

Nota de Tripadvisor 5.0/5

johnrosslinden1 Valoración certificada de TripAdvisor

Stayed at the hotel for one night as a birthday treat and really enjoyed the stay. On arrival we were checked in by Abbie and a colleague who were very friendly and helpful. We stayed in the suite which was very clean and spacious. Some reviews mention the hotel being dated but we actually liked the retro character of the hotel which did not affect the quality of the stay. There was plenty of parking, the food was good and apart from the odd emergency services sirens passing on the ring road the hotel was very quiet. There was a good selection for breakfast and the staff were very polite, helpful, and enthusiastic.

Dear John, Thank you for sharing your positive experience at Mercure Norwich Hotel. We are delighted to hear that you enjoyed your stay and appreciated the friendly service provided by our team, particularly Abbie and her colleague. It is wonderful to know that you found the suite to be clean and spacious, and that you enjoyed the unique character of our hotel. We are also pleased that you found our parking facilities convenient and the food offerings to your satisfaction. While we understand that external noise can sometimes occur, we are glad to hear it did not significantly impact your overall experience. Your compliments regarding our breakfast selection and staff enthusiasm are greatly appreciated, as we strive to provide exceptional service to all our guests. Thank you once again for your kind feedback, and we look forward to welcoming you back to Mercure Norwich Hotel in the future. Best regards, Stuart Collins General Manager

Business stay

Nota de Tripadvisor 5.0/5

Sam L Valoración certificada de TripAdvisor

I had a very pleasant business stay at this hotel. Catherine gave a warm and professional welcome, making check-in smooth and efficient. The food service was excellent, with attentive staff and good quality meals. My room was clean, comfortable, and inviting—perfect for unwinding after a busy day. Overall, a well-run hotel that made my business trip both easy and enjoyable.

Thank you for your kind review Sam! I am so glad you had a lovely stay. I do hope you return again soon

Business in a fine city

Nota de Tripadvisor 5.0/5

O610FGbillyb Valoración certificada de TripAdvisor

Stayed here 1 night, really enjoyed it as popped into the city for lunch, nice and easy to get to and Cathrine on reception was there to help with ordering a taxi, and any other business Would stay again

Thank you for your kind review

Outdated, Unwelcoming, and Overrated - A Disheartening Experience

Nota de Tripadvisor 1.0/5

Daveans Valoración certificada de TripAdvisor

The Mercure’s 4-star rating is pure illusion — calling this place a dump would be giving it too much credit. The hotel feels trapped in a time warp, a relic from decades past still pretending to be relevant. There’s no lift in this gloomy, claustrophobic building — something the website neglects to mention, which feels deceptive at best. The décor is dreary, the atmosphere miserable, and the entire property is crying out for urgent renovation. My room was a catalogue of inconveniences. The “double bed” wasn’t a true double, the radiator stayed ice-cold all night, and the only source of warmth was a lonely portable heater dumped in the corner. To make matters worse, the bed sat on unsecured wheels, meaning I spent most of the night sliding around the room. Anyone expecting the comfort or quality of a real 4-star hotel is in for disappointment. The front-desk staff were, in my experience, indifferent at best and unwelcoming at worst. To be fair, there are two small consolations: the free parking and a breakfast that’s just about serviceable. Unfortunately, the evening meal was a complete non-event — bland, uninspired, and instantly forgettable. In short: the Mercure is tired, joyless, and woefully outdated. Its best days are long gone, and it shows. I won’t be returning — not even if you paid me to.

Dave It sounds like you caught us on a bad day or we caught you on one! Irrespective of that I am so sorry you were so disappointed. We are very much a proud 1973 purpose-built hotel with all the amenities we advertise on our website. It's true there is no lift but equally we only have two floors. We pride ourselves on fabulous food and amazing service so I am truly sorry that you did not experience my wonderful team at their best. I hope on reflection Dave you might read your review back and agree you judged us very harshly. Either way I do hope you find the "joy" you are seeking elsewhere.

Great stay

Nota de Tripadvisor 5.0/5

John C Valoración certificada de TripAdvisor

Amazing stay! Loved everything about this place — super comfy rooms, great vibes, and awesome service. Huge shoutout to Abby for being so kind and helpful the whole time

Thanks John for your lovely review

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 165 opiniones 8.7/10 Ubicación
  • 438 opiniones 7.9/10 Habitación
  • 555 opiniones 9.5/10 Servicio
  • 8 opiniones 5.2/10 Internet
  • 215 opiniones 8.9/10 Desayuno
  • 195 opiniones 8.9/10 Comodidad
  • 187 opiniones 7.6/10 Limpieza
  • 121 opiniones 4.6/10 Ambiente

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Ver el hotel

Precio base por 1 noche para 1 persona en la categoría de habitación en cuestión de proximidad al precio. Servicios adicionales y desayuno no incluidos. Corresponde al precio público más bajo con todos los impuestos incluidos (Según la regulación local en vigor, puede haber algunos impuestos que deban abonarse al llegar al hotel.) para el alojamiento en cuestión que se encuentra hoy en el sitio web https://all.accor.com/ para una estancia de una noche para los siguientes 20 días. Varía en función del periodo y la disponibilidad. El precio solo se garantiza a la hora de la reserva. Todas las reservas (en el extranjero) se abonarán en la divisa del país en el que se encuentra el hotel. Solo se garantiza el importe confirmado al realizar la reserva en la divisa del país donde se encuentra el hotel. Es posible que se indique una conversión estimada, pero no es una opción vinculante. En el momento del pago, el banco puede verse obligado a cobrar gastos bancarios o por cambio de divisas.