弗雷泽岛翠鸟湾度假村 4 星

Extremely disappointing, money making from a natural island and did not live up to expectations. Beauty spots tour was expensive for what it was and the lunch was very poor. The accommodation was very tired and outdated, there was a rip in our carpet and it is definitely not luxury. The idea of it being a luxury resort is not accurate - especially as a couple, it was definitely a resort for children, which was not highlighted anywhere when booking - appreciate that it’s not an adults only but I think at least there could have been an adults only pool and bar, or something similar. ALL of the activities are additional prices!! Even the light show that the resort make such a big deal about, and this comes at a ridiculous $50 per person!! For a 23 min light show, for this reason, we decided not to do it. Massively disappointing resort, I imagine 10-15 years ago it may have been a luxury eco resort, but definitely not the case now.

Very impressed with our stay. The hotel was comfortable and you would really feel yje vacation vibe and has all the amenities we needed for a relaxing family stay. Everything was thoughtfully set up, making our trip easy and stress-free. Even though the weather was rainy, the Beauty Spots tour still went ahead, and we had a fantastic time. The tour was well organised, the guide was knowledgeable, and the experience was absolutely worth the money. The rain didn’t take away from the beauty at all . If anything, it made the creeks and rainforest even more stunning. Overall, a wonderful experience. We would happily return and highly recommend this hotel and tour to families and travellers.

A very average experience. About the only thing Kingfisher Bay Resort has going for it is that it is much better than K’gari Beach Resort at Eurong on the other side of the island which is a real dive. Delivering a mediocre product at a premium price.

5 Day / 4 Night experience. Good option for both exploring and relaxing. Kingfisher bay resort great place for 3 nights. Eurong ab bit dated and less inspiring.

Unfortunately, our stay at this resort was far from pleasant, mainly due to cleanliness, maintenance, and noise issues. We stayed in a spa villa, which was clearly outdated and not properly maintained. The furniture was very old, and the villa was not clean at all. There was a strong, unpleasant smell throughout the room, which made it uncomfortable from the moment we arrived. When opening the cabinets where the blankets were stored, we were met with an overwhelming smell of mould and dust. The blankets themselves smelled old and unclean, making them unusable. The air conditioning units were in very poor condition, with visible mould on the blades and broken air direction panels. On top of that, the external air conditioning unit was installed extremely close to the cabin. It caused constant vibrations throughout the entire night. The vibration was so strong and continuous that we were unable to sleep properly during all three nights of our stay. The spa bath was another major issue. It was leaking and unable to hold water, and we could hear the sound of water leaking all night long, adding to the already unbearable noise situation. Overall, the lack of cleanliness, serious maintenance problems, and constant noise made our stay extremely uncomfortable. This resort does not meet the standards we expected, and unfortunately, we would not recommend it unless significant improvements are made. Food review: Sand & Wood (Breakfast & Dinner) Breakfast was very limited and extremely expensive for what was offered. Food items were not always available, and the overall quality did not match the price. The coffee tasted old, and hygiene was concerning — some mugs appeared not properly cleaned and had an unpleasant smell, similar to eggs. Dinner was also overpriced for the quantity served. More concerning, after dining there on the first night, my wife and daughter experienced vomiting episodes and stomach discomfort, which strongly suggests a food safety issue. Sandbar & Bistro This was the only place we encountered where all main meals were fried. There were no healthy options or proper meat dishes available. I ordered a burger that was undercooked and still bloody inside, mixed with the beetroot, which was both unappetizing and unacceptable from a food safety standpoint. Dune Restaurant The food itself was good; however, the experience was heavily affected by flies and bugs. We were bitten multiple times, leaving marks that lasted throughout the night and several days afterward. Additionally, there were no suitable options for children. In a resort setting, it is unrealistic to cater only to adults — families are clearly part of the guest profile and should be considered.