美爵阿莱格拉赫维湾酒店 5 星

Tripadvisor 评级 4.4/5 331 评论

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美爵阿莱格拉赫维湾酒店 - Image 1
美爵阿莱格拉赫维湾酒店 - Image 2
美爵阿莱格拉赫维湾酒店 - Image 3
美爵阿莱格拉赫维湾酒店 - Image 4
468 The Esplanade, Hervey Bay, 70 Cypress Street Torquay, 4655 赫维湾, 澳大利亚

描述

酒店其他优惠

  • 海滨位置

  • 现代高雅的公寓，覆盖免费无线网络

  • 大型温水游泳池

  • 安全无忧的地下停车场

  • 轻松抵达餐厅

我们的客房

酒店位置

美爵阿莱格拉赫维湾酒店

468 The Esplanade, Hervey Bay, 70 Cypress Street Torquay
4655 赫维湾
澳大利亚

GPS:-25.2826, 152.88084

电话
传真 +61 7 4194 7201

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 健身中心
  • 无限网络
  • 空调
  • 100% 无烟酒店

游泳馆

非合约照片

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

TripAdvisor 评级  4.4/5  331 评论

Fabulous start to holiday

Tripadvisor 评级 5.0/5

Cynders2014 家庭住宿 - 经 TripAdvisor 认证的评论

It had Fabulous location, spotless clean, very comfortable beds. Easy after hours check in .Couldn’t have asked for anything more. Brilliant start to our holiday. Our only regret is not staying longer. Pool was lovely even in the pouring rain

A great family holiday!

Tripadvisor 评级 5.0/5

Bex M 经 TripAdvisor 认证的评论

A brilliant apartment accomodation complex. The room was incredibly spacious, well appointed and comfortable. The swim up aspect of the apartment was excellent for our children to maximise their time in the pool. The staff were friendly and accommodating. Thanks a lot for an awesome stay!

Disgusted with their cancellation policy - especially during a cyclone

Tripadvisor 评级 1.0/5

Walter F 经 TripAdvisor 认证的评论

Let me advise all future travellers to be extremely weary about booking your accommodation at Grand Mercure Allegra Hervey Bay. I happened to book a better rate with this hotel by choosing their no cancellation discounted rate - which was fine as I had no intention of cancelling. However, cyclone Alfred hit the Gold Coast (which is where I live) and despite authorities, etc stating how we were to remain indoors and not drive anywhere, this hotel refused offering me a refund because I had chosen their "no refund rate". They had no intention of refunding me - i.e. come and stay with us or don't - no refund what so ever. I was absolutely disgusted that they would expect me to drive through a cyclone to get to Hervey Bay - you guys should be ashamed of yourselves. Let me also add that 30 minutes into driving from my home to Hervey Bay, they rang and advised that the cyclone was passing through Hervey Bay and that I should consult road outages, etc before continuing on to Hervey Bay. It was only 10 minutes after that call that they rang back and told me that water was getting into the Hotel and they were willing to offer me a full refund. You guys would rather endanger the lives of your customers than be reasonable and offer a discount due to exceptional circumstances such as a "CYCLONE". I hope potential customers read this review and stay elsewhere. I have never dealt with such an unreasonable, rude, uncaring Hotel Management in my entire life.

Good place

Tripadvisor 评级 4.0/5

342gerryf Couples - 经 TripAdvisor 认证的评论

Lovely apartment, well equipped. Nice restaurant on site. Pool is great, though it was very quiet in late Jan. Underground car park with good access. Sea view is a stretch as the prom is tree lined. Helpful desk staff. A bit over the top on the rules, empty the bins etc but it was easy enough.. washer and dryer in the apartment was handy as it never stopped raining in 2 night stay in Jan.

Fantastic Apartment hotel with remarkable staff

Tripadvisor 评级 5.0/5

michaelsO4821AA Couples - 经 TripAdvisor 认证的评论

This hotel was a great choice. The apartments are modern, spacious, and very clean. The location is ideal—right by the beach, with a supermarket just a 5-minute walk away, and plenty of restaurants even closer. What impressed me most was the quality of the staff. The receptionist contacted me twice to make sure our tours (whale watching and a K'gari excursion with hotel pickup) were well organized. The manager also made a real effort to ensure our stay was comfortable and hassle-free. Overall, a very pleasant experience. I’d be happy to return in the future.

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其他网络用户评价我们的酒店

  • 224 评论 9.7/10 位置
  • 380 评论 8.5/10 房间
  • 175 评论 9.1/10 服务
  • 190 评论 9.8/10 游泳池
  • 142 评论 7.9/10 清洁度
  • 115 评论 9.3/10 设施
  • 61 评论 9/10 氛围
  • 36 评论 8.1/10 运动休闲

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