Novotel Danang Premier Han River bintang 5

Catatan tamu Avis (Peringkat ALL) 4.8/5 1.640 ulasan

Jaminan Harga
Terbaik
Novotel Danang Premier Han River - Image 1
Novotel Danang Premier Han River - Image 2
Novotel Danang Premier Han River - Image 3
Novotel Danang Premier Han River - Image 4
36 Bach Dang Street, Hai Chau District, 550000 DANANG, Vietnam

Deskripsi

Keistimewaan hotel

  • Berlokasi unik di jantung kota Danang

  • "Akses mudah ke tempat wisata & bandara internasional"

  • Kamar dengan balkon yang menawarkan pemandangan kota

  • "Tempat dan pilihan bersantap yang fleksibel dan beragam"

Akomodasi kami

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Lokasi hotel

Novotel Danang Premier Han River

36 Bach Dang Street, Hai Chau District
550000 DANANG
Vietnam

GPS:16.077222, 108.223333

Telepon

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

THE SQUARE

Kunjungi Square untuk menikmati sarapan prasmanan mewah setiap pagi. Saat malam, restoran ini menyajikan prasmanan bertema yang disiapkan langsung oleh chef kami di dapur terbuka dan makan malam hidangan laut yang lezat seminggu sekali.

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.8/5  1.640 ulasan

Peringkat TripAdvisor  4.8/5  4.393 ulasan

Sertifikat keunggulan 2025

Average Stay, but Questionable Integrity regarding Guest Feedback (Cherry Picking?)

Catatan Tripadvisor 2.0/5

FarAway57771553360 Ulasan TripAdvisor tersertifikasi

I stayed at Novotel Danang Premier Han River on December 21, 2025 (Room No. 2811). To be fair, my one-night stay was decent. It was not a disaster like my experience at Grand Mercure Danang, nor was it exceptionally memorable. It was just a standard stay. ​However, I am writing this review to point out the management's dishonesty regarding the Accor Guest Satisfaction Survey (GSS). ​1. Selective Survey Distribution As a Platinum Member, I always receive a GSS email after checkout. However, I did not receive one from this hotel, while I received them immediately from other Accor hotels (e.g., Novotel Hong Kong Citygate) during the same trip. ​2. Illogical Excuses When I asked the Duty Manager (Mr. Tino) why I didn't receive the survey, he claimed the system sent it to a "secondary WeChat email" in my profile. This explanation makes no sense. ​The hotel successfully sent the Booking Confirmation and Welcome Email to my Primary Email (Naver) before my arrival. ​The system clearly knows my primary contact. ​It is highly suspicious that the "system error" happened ONLY for the feedback survey. ​3. Conclusion It seems this hotel tries to filter out guests (Cherry Picking) to avoid potential neutral or negative feedback. The hardware is fine, but the software (Management Integrity) is disappointing

Dear Mr. Lim, Cheal Hwi, Warm greetings from Novotel Danang Premier Han River. Thank you very much for taking the time to share your experience with us following your recent stay on December 21, 2025. We are pleased to know that your overall stay was decent, but we are truly concerned about your comments regarding the Guest Satisfaction Survey (GSS). Please accept our sincere apologies for the frustration and disappointment this caused. After carefully reviewing your case, we have verified that the TARS system of Accor automatically changed the email address in your ACDC guest profile from your Naver account to your WeChat account and set the WeChat address as the primary contact. This system changes unfortunately resulted in the survey being sent to the incorrect email. We fully understand how this appeared inconsistent, especially since your booking confirmation and welcome email were successfully delivered to your Naver account. We want to assure you that this was not an intentional action by our hotel team. We are already sending an alert to Accor ACDC to investigate the reason for this change and to implement a fix so that similar issues do not occur in the future. Transparency and integrity in guest feedback are of utmost importance to us, and we regret that this technical error gave the impression of selective survey distribution. Your loyalty as a Platinum Member is highly valued, and your feedback helps us improve both our service and our systems. We sincerely hope you will allow us another opportunity to welcome you back and provide you with the seamless and trustworthy experience you deserve. Thank you once again for bringing this matter to our attention. Best Regards, Tin Nguyen/ Front Office Manager Novotel Danang Premier Han River

Wonderful.

Catatan Tripadvisor 5.0/5

f15_Zain Ulasan TripAdvisor tersertifikasi

Novotel Da Nang Hotel — a wonderful hotel overlooking the river. The staff and service are excellent, and it’s close to all amenities. It’s also near the Dragon Bridge, where a beautiful event takes place every weekend. Thank you, Vietnam. Thank you, Novotel.

Dear f15_Zain, Thank you very much for sharing your wonderful review and perfect rating following your stay at Novotel Danang Premier Han River. We are truly delighted to hear that you enjoyed the beautiful river view, our excellent service, and the convenient location close to key attractions. It is especially pleasing to know that the proximity to the Dragon Bridge and its weekend events added to your memorable experience. Your kind words about our team mean a great deal to us and will certainly be shared as encouragement to continue delivering exceptional hospitality. Thank you once again for choosing Novotel Danang Premier Han River. We look forward to welcoming you back for another wonderful stay in the future. Best Regards, Tino Le – Duty Manager Novotel Danang Premier Han River

good

Catatan Tripadvisor 5.0/5

Nomad39393864301 Ulasan TripAdvisor tersertifikasi

On my first trip to Da Nang, I had a great time at a friendly and clean accommodation. Kevin, the staff member, was especially friendly and spoke English fluently, making communication easy.

Dear Nomad39393864301, Thank you very much for taking the time to share your kind feedback regarding your recent stay at Novotel Danang Premier Han River. We are delighted to hear that you enjoyed our friendly atmosphere and clean accommodations. It is especially rewarding to know that Kevin made your experience memorable through his exceptional service. Your compliments will certainly be shared with him and the entire team as encouragement to continue delivering outstanding hospitality. We look forward to welcoming you back again in the future. Best Regards, Tino Le – Duty Manager Novotel Danang Premier Han River

An unexpected hospitality at Da Nang Novotel Han River

Catatan Tripadvisor 5.0/5

William C Ulasan TripAdvisor tersertifikasi

Da Nang Novotel Han River, Dept of premium lounge,a big thanks to Ms Nga provides outstanding services that melts our hearts. She could not just read our needs but also could always asked any other services she could provide to make our stay a relax, enjoyable, and at ease. A huge thank you for your services and much appreciated!!

Dear Mr. William C., Thank you very much for sharing your wonderful feedback and for awarding Novotel Danang Premier Han River a 5-star rating. We are truly delighted to know that your experience at our Premium Lounge exceeded expectations. Your kind words about Ms. Nga’s outstanding service, attentiveness, and genuine care mean a great deal to us. It is inspiring to hear that she not only anticipated your needs but also went above and beyond to ensure your stay was relaxing, enjoyable, and at ease. We will be sure to share your compliments with Ms. Nga, as encouragement like yours is the greatest reward for our team. We sincerely appreciate your support and look forward to welcoming you back soon for another memorable stay at Novotel Danang Premier Han River. Best Regards, Tin Nguyen/ Front Office Manager Novotel Danang Premier Han River

Way too friendly and courteous

Catatan Tripadvisor 5.0/5

Relax39942899919 Ulasan TripAdvisor tersertifikasi

Trinh was exceptional...he was very attentive and went above and beyond to help me with all the needs. The staff at reception were very courteos...spoke English very well...

Dear Valued Guest, Thank you very much for sharing your wonderful feedback and for awarding Novotel Danang Premier Han River a 5-star rating. We are delighted to know that you experienced such friendly and courteous service during your stay. Your special recognition of Trinh for his exceptional attentiveness and dedication means a great deal to us. We will be sure to share your compliments with him, as encouragement like yours inspires our team to continue going above and beyond for our guests. It is also wonderful to hear that our reception staff made you feel welcome with their professionalism and English communication skills. We truly appreciate your support and look forward to welcoming you back soon for another enjoyable stay. Best Regards, Tin Nguyen/ Front Office Manager Novotel Danang Premier Han River

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.053 ulasan 9.3/10 Lokasi
  • 1.655 ulasan 9.1/10 Kamar
  • 1.906 ulasan 9.5/10 Pelayanan
  • 11 ulasan 8.6/10 Internet
  • 709 ulasan 9.6/10 Sarapan
  • 639 ulasan 9.4/10 Kebersihan
  • 546 ulasan 9.4/10 Makanan
  • 511 ulasan 9.1/10 Suasana

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Semua hotel kami di DANANG

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.