Mercure Melbourne Caroline Springs

Mercure Melbourne Caroline Springs 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.6/5 316 görüş

ALLSAFE onaylı otel

Bir haritada görmek


Otel ekstraları

  • Ideal out-of-city conference location, just 25 minutes from Melbourne International Airport

  • 98 beautifully appointed contemporary guest rooms all with their own balconies and unique view

  • Exceptional selection of award-winning dining options

  • All-in-one venue - Meetings, Conferences & Events.

  • Complimentary Parking

Otelin konumu

Mercure Melbourne Caroline Springs

10 20 Lake Street


  • Uçakla

    MELBOURNE AIRPORT 24,6km / 15,29 mil mesafede - Servis aracı ödeme

  • Trenle

    WATERGARDENS CENTER 7,6km / 4,72 mil mesafede

GPS:-37.733893, 144.74202

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Servis aracı
  • Restoran
  • Tekerlekli sandalye erişimli otel
  • Sağlık merkezi
  • Klima
  • Wi-Fi
  • Kahvaltı
  • Bar
  • Toplantı odaları
Otele yakın
  • Araba parkı

Konaklama olanaklarımız

Mercure Caroline Springs has a range of rooms to suit individual needs. Each room has their own outdoor balcony offering views of the surrounding area and the facilities required for an enjoyable stay.

Konuk değerlendirmelerimiz

Mercure Melbourne Caroline Springs
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Daha fazla bilgi edinin

ALL Puanlama  4.6/5  316 görüş

TripAdvisor Derecesi  4.0/5  432 görüş

Relaxingly Stay

Tripadvisor puanı 5.0/5

jjl1m İş - TripAdvisor onaylı yorum

Pleasently comfortable accomodations, great food and friendly staff - all testament to Luke's team. If you have a chance, say hello to Luke. He's a fair dinkum bloke. Although my stay was for business, I would equally recommend this venue for families as well. Thanks, Luke for my wonderful stay.

Hi Jjilm Thank you for a great review! The team are thrilled that you enjoyed the hotel and your stay. We hope to welcome you back again soon!

Quality & service of the hotel

Tripadvisor puanı 5.0/5

allanbell2021 TripAdvisor onaylı yorum

Room service excellent with Zoreka & Alice going out of their way to make sure we were comfortable. Food & service very good.front desk very helpful . After staying with your hotel for many years we were impressed that after we have had to deal with ( corona virus) you & your staff have kept up a high standard

Thanks Allanbell2021 for a great review. We are always happy to welcome you to the hotel! I am glad that your stays have been pleasant and look forward to welcoming you back again in the future

musical adventure

Tripadvisor puanı 5.0/5

826manager TripAdvisor onaylı yorum

A fantastic weekend away relaxing in st kilda with musical entertainment followed by relaxing evening at Caroline Springs, Great room, peaceful ambiance, friendly , professional customer service, an overall wonderful experience

Thank you 826manager for a wonderful review. We are happy to read that your stay was an enjoyable one! Look forward to welcoming you back!

Welcome return to a favorite

Tripadvisor puanı 5.0/5

DfitzG İş - TripAdvisor onaylı yorum

As always the service from check in to check out was top notch. Location is perfect for business, and I have missed the convenience of being able to visit. Nice to see Mercure Melbourne Caroline Springs reopen and to see familiar faces also returning to work here.

Thanks DfitzG for a great review! The team at Mercure Melbourne Caroline Springs have been looking forward eagerly to welcoming back familiar faces. WE hope to welcome you back again soon!

Great Location, Great Service, Great hotel

Tripadvisor puanı 5.0/5

Brian S TripAdvisor onaylı yorum

I picked this hotel as it was away from the CBD of Melbourne. The area is reasonably new and facilities around the hotel are excellent with a small lake on one side and a shopping mall across the road. It is close to the airport (25 minutes) and the ring road around Melbourne. The hotel is clean and fresh, service is great and our room was very nice, and the only downside I noted was the amount of bird droppings on the balcony. I am guessing this is a regular thing here there were a lot of birds by the lake. The rest of the hotel was good, with an entertainment centre and free parking. Breakfast was menued, so no buffet as with other Mercure hotels, but this was nice and I am guessing less wastage for the hotel. Overall an excellent stay and would definitely recommend staying here if you want to visit Melbourne and not be in the CBD.

Still the best in the West (of Melbourne).

Tripadvisor puanı 5.0/5

104christopherm TripAdvisor onaylı yorum

Our regular stay in Caroline Springs, and our favourite hotel bar none. Always clean, large rooms, excellent cafe area with lakeside view for a good breakfast, lunch or dinner. Free undercover secure parking. Close by shopping centre.

A gem out west of Melbourne you need to experience

Tripadvisor puanı 4.0/5

cheekyken TripAdvisor onaylı yorum

having communicated and spoke to management about certain special needs i had for this stay, I was settled and the understood my needs and absolutely met them 100%. having 2 nights there, I arrived on the first night at day break the next morning after delays and road re routes due to a massive road closure due to trucks colliding. But I was assured of a warm welcome what ever time I arrived and that it certainly was. I decided to wait for breakfast to open and enjoyed a A la carte breakfast. Thats a major difference from many Accor places where a buffet full breakfast is offered. However this makes sense at this place and a visit to enjoy it would bring understanding to the various markets of needs it caters too. the parking is excellent, free and undercover! beautiful views to the lake and dining options to enjoy this picturesque location. it is walking distance and very close to major shopping precincts and about $55 from the international airport. We will definitely stay here more and it caters well for families as well single or couples needs.

Problem? it will be fixed.

Tripadvisor puanı 4.0/5

atasteofhoney Aileler - TripAdvisor onaylı yorum

We stayed over the Christmas new year period. The hotel was clean friendly has a good range of food options along with local restaurants nearby. The pool and spa were always working and at good temperatures(spa hot ,pool cool). We had to move rooms due to a faulty AC unit which was handled very well with a few comp drinks thrown in to "ease" the move. The state experienced power failures which whilst not ideal the staff remained pleasant and professional in what must have a tough situation. We will be back.

Thank you atasteofhoney for sharing your experience! We do pride ourselves on being an exceptionally clean and friendly hotel with professional service. I am glad that your room move was executed with ease. We are glad to read that you will be returning to the hotel.

xmas visit

Tripadvisor puanı 4.0/5

Peter T Aileler - TripAdvisor onaylı yorum

Ideally suited location for visiting our extended family. Even visiting Melbourne central wasn't a problem, of course you do need a car! The indoor pool & spa also make this hotel attractive at less than half the cost of the city hotels.

Thank you Peter T for sharing your recent experience! We are glad that your Christmas escape was a great one and that we were part of it! Look forward to welcoming you on your return trips!

Excellent accommodation

Tripadvisor puanı 5.0/5

russelld91 İş - TripAdvisor onaylı yorum

Great location, lots of amenities, built next to a man made lake with a 1.8km walking circuit. I stay at this hotel often and am always made to feel welcome and appreciated. Would recommend to others either on business or just wanting to have a night away.

Thanks Russelld91 Glad to read that your stays have been a pleasant! Look forward to welcoming you back in 2020!

Perfect Holiday

Tripadvisor puanı 5.0/5

AmandasMob Aileler - TripAdvisor onaylı yorum

Negative: Not much information at all for guests about what's nearby, what to do in Melbourne, public transport etc...... (It is a minimum of 1 train + 1 bus to Melbourne CBD from here... with a disability, this is need to know) Positive: Customer Service was great, Alma, one of the cleaning staff, is absolutely fantastic - so friendly and fun and happy -, young man on phone - both times- for room service is an absolute grump but everyone else was so lovely! The room is very spacious, lovely and quiet and clean, capable of sleeping 4 (2 in king bed + 2 in fold out double sofa), and all you need to cook - basics- is here. Pool is perfect, spa is enticing and warm, gym is great, and great dining choices at affordable prices. Prepare if planning on going into Melbourne CBD - it will be a train and 1 or 2 buses each way......or a 35min drive. Coles, Woolies, Butchers, Fruit and veg etc. directly across the road so no need to worry about being tired on arrival and no shopping done.....library, and buses, 5 minute walk (turn left as you exit hotel). Be careful - buy your own washing liquid as unfortunately the one supplied drained the color from our washing, absolutely ruining 3 shirts, 2 shorts and nightgown, but front load washing machine and dryer both great. (No towel rails in bathroom or hanging rail for wet clothes). Be nice to the birds .... they have a nest right outside the room and they are getting ready to lay again and are fixing their nest..... they love a bit of seed and water! :) The "Barbie" cocktails are made so well and ate a perfect treat to spoil yourself! Central to everything you need and not too far from most things you want. Perfect holiday.

Hi rhiamanda. Thank you for sharing your experience. I am disappointed to read that you were not provided with any tourism information. Anyone at Hotel reception should be able to provide you with bespoke information for you at your request. we have a number of resources in our office and the Office Visitor Guide Melbourne in the hotel lobby. I will be speaking with the team in regards to how we can make this information more accessible. Glad that other aspects of your stay were pleasant and we hope to welcome you back!

Great place out of the city

Tripadvisor puanı 5.0/5

N4902HOrichards Solo travel - TripAdvisor onaylı yorum

All round great place. Friendly staff that go out of their way to help. Very comfortable, quiet rooms. A choice of places to dine in house. Easy access and parking. Close to the motorsport event I was attending at Calder Park

Comfort at an affordable price

Tripadvisor puanı 4.0/5

Sandra M İş - TripAdvisor onaylı yorum

If you are looking to stay somewhere not in the hustle and bustle of the CBD this is a great alternative. There is public transport close by to get to Melbourne Central without taking your car. The rooms are comfortable and spacious and the food at the bistro is great.


Tripadvisor puanı 5.0/5

jancC6768KJ Aileler - TripAdvisor onaylı yorum

Really enjoyed our stay the view was very peaceful overlooking the lake Our breakfast experience was a pleasurable having our food freshly cooked rather than from a buffet great location not far from a shopping centre and lovely walk around the lake

Good Place to Stay

Tripadvisor puanı 4.0/5

PeterBurc Couples - TripAdvisor onaylı yorum

We recently stayed for two nights and overall we were very happy. Check in and check out was quick and easy. Our room was quite large, and it was clean, quiet and with a comfortable bed. Our booking included breakfast, but the choices were from a "limited" menu, which was a little odd. However, the food was very enjoyable and the wait was short. There was just one thing I considered unprofessional. During our breakfast on the first morning, the service staff and the barista engaged in a loud personal conversation the entire time. We got our food and coffee okay, but one other diner had to make a second request for her coffee. That aside, I would stay here again.

Surprise at Caroline Springs

Tripadvisor puanı 5.0/5

SusanKen35 Couples - TripAdvisor onaylı yorum

Modern, clean in every respect. The hotel has every facility expected of a high class hotel. The staff were outstanding. The outlook is beautiful and located in a very accessible area of Melbourne and in the business hub of Caroline Springs.


Tripadvisor puanı 5.0/5

Gary B İş - TripAdvisor onaylı yorum

From the booking to through to check in and check out, everything was seamless as per usual. This time there were two complimentary bottles of water which were genuinely appreciated. I am a regular user of the gym facility and if I could suggest one improvement would be to have a pedestal fan in front of the two treadmills. An oscillating fan that provides a little air movement whilst running out a few km's would be great.

Large room and a good restaurant

Tripadvisor puanı 4.0/5

_waldingmcclure Couples - TripAdvisor onaylı yorum

Room was unexpectedly large as was the small shower cubicle to be seen. The restaurant was very busy and a bit noisy, but it was a Saturday night, but the servant ce was very good and the food excellent.

Always Enjoyable

Tripadvisor puanı 5.0/5

Steveg050 Couples - TripAdvisor onaylı yorum

We always enjoy our stays here and will stay here again. The rooms are always spotless, the beds are comfortable and very quiet. The only annoyance is totally beyond the control of anyone and that is the horns in their noisy cars/Harley's can sometimes be intrusive but it is a fairly busy location.

3 night getaway

Tripadvisor puanı 5.0/5

Rex M Couples - TripAdvisor onaylı yorum

Visiting family and friends is always good around this time of the year. Having a great hotel in this area suits my itinerary for catching up with everyone. The hotel is ideal for us and has everything at hand, a short walk to the shopping centre, plus all the amenities the hotel has to offer, not to mention the free parking which is something I would say is my biggest attraction. Definitely recommend.

Thank you Scragger1 for your review Its always a pleasure to receive positive feedback! We hope that you will stay with us again as we look forward to welcoming you for a return trip!

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