Mercure Melbourne Caroline Springs 4성

고객 평점 (ALL 평가) 4.4/5 892 리뷰

Mercure Melbourne Caroline Springs - Image 1
Mercure Melbourne Caroline Springs - Image 2
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호텔설명

호텔 추가 정보

  • Ideal out-of-city conference location, just 25 minutes from Melbourne International Airport

  • 98 beautifully appointed contemporary guest rooms all with their own balconies and unique view

  • Exceptional selection of award-winning dining options

  • All-in-one venue - Meetings, Conferences & Events.

  • Complimentary Parking

숙박

Take advantage of our Flight + Hotel offers

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호텔 위치

Mercure Melbourne Caroline Springs

10 20 Lake Street
3023 CAROLINE SPRINGS
호주

GPS:-37.73223187961783, 144.74476768175444

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스
호텔 인근
  • 주차장

Saige Bistro

The place to catch up with friends and family. Share stories over delicious food and drink in a fun and welcoming atmosphere, free of pretension. Our place. Your place.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  892 리뷰

TripAdvisor 평가  4.2/5  465 리뷰

Excellent lunch!

트립어드바이저 평점 5.0/5

Anne W TripAdvisor 인증 리뷰

As a group of ten friends we went to the restaurant at this hotel. We were all very impressed by the great food, all meals were delicious and well presented. The staff were very attentive and friendly, offering suggestions. All over a lovely experience and we will return.

Fantastic Stay at Mercure Caroline Springs!

트립어드바이저 평점 5.0/5

525ziadk 가족 - TripAdvisor 인증 리뷰

We stayed at the Mercure Caroline Springs for six days and had an absolutely wonderful experience. From the moment we arrived, the service from the staff was exceptional—friendly, attentive, and always willing to go the extra mile. The cleanliness of the room was top-notch, and the overall atmosphere of the hotel was welcoming and well-maintained. As a Platinum member, the added benefits made our stay even more enjoyable and worthwhile. The team was very accommodating throughout, and every request was handled promptly and professionally. Highly recommend this hotel to anyone visiting the area—whether for business or leisure, you’ll be well looked after!

A lovely Hotel to stay

트립어드바이저 평점 5.0/5

Sandra W Friends getaway - TripAdvisor 인증 리뷰

We stayed for 4 nights for a special event. Our room was very large with view over the lake. The bathroom was also large. The food at breakfast was good and the banquet food was very good with large servings. The banquet mananger was very helpful. The car parking was undercover.

조용하고 깨끗한 환경

고객 평점 5.0/5

윤종호 가족 - 전체(All) 통지 확인

조용하고 깨끗하며, 주변의 호수 둘레를 산책하기 좋은. 그리고 스텝들의 친절한 대응이 마음에 듬

Good evening, Thank you for your kind words about our tranquil environment, cleanliness, and the friendly service from our team. We are delighted to hear that you enjoyed your stay and the lovely surroundings. Best regards, Mercure Melbourne Caroline Springs Team

Not a great stay.

트립어드바이저 평점 3.0/5

David L TripAdvisor 인증 리뷰

We arrived late at night and very tired from our long flight. Check in was ok but then the drama started. Our room card would not work on the guest car park entry and then in the early hours of the morning other hotel guests entered our room and obviously scared us awake. Not their fault that they had been allocated our room. Then 1/2 later reception ring and want us to verify what room were in and suggested a room swap, highly unprofessional at 4.30am, I was furious. Next day our room key didn't work on our door again and that night sure enough no access to the car park also. Room curtains were damaged and didn't cover the window, so the room was bright from early morning. Female toilets in the public area were filthy, we advised reception but 2.5 hours later they were the same, disgusting. Seemed to be a "who cares" attitude by senior staff. aside from thatr the room was excellent, clean and comfy bed. Great bathroom and the location of the hotel is fantastic too.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 250 리뷰 9.5/10 위치
  • 468 리뷰 7.1/10 객실
  • 407 리뷰 8.6/10 서비스
  • 18 리뷰 6.7/10 인터넷 가격
  • 190 리뷰 8.1/10 레스토랑
  • 160 리뷰 7.1/10 청결도
  • 46 리뷰 7.3/10 조식
  • 22 리뷰 8.7/10 음료

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