Mercure Melbourne Caroline Springs 4 stelle

Giudizio clienti (Valutazione ALL) 4.4/5 892 recensioni

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Mercure Melbourne Caroline Springs - Image 1
Mercure Melbourne Caroline Springs - Image 2
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Mercure Melbourne Caroline Springs - Image 4
10 20 Lake Street, 3023 CAROLINE SPRINGS, Australia

Descrizione

I plus dell'hotel

  • Posizione ideale per conferenze fuori città, a soli 25 minuti dall'aeroporto di Melbourne

  • 98 camere arredate in stile moderno, tutte con balcone e vista esclusiva

  • Eccezionale selezione di opzioni di ristorazione pluripremiate

  • Struttura all-in-one: riunioni, eventi e congressi.

  • Parcheggio gratuito

Le nostre sistemazioni

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Posizione dell'hotel

Mercure Melbourne Caroline Springs

10 20 Lake Street
3023 CAROLINE SPRINGS
Australia

Coordinate GPS:-37.73223187961783, 144.74476768175444

Telefono
Fax +61 3 8677 2559

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Ristorante
  • Accessibile con sedia a rotelle
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera
Vicino alla proprietà
  • Parcheggio

Saige Bistro

The place to catch up with friends and family. Share stories over delicious food and drink in a fun and welcoming atmosphere, free of pretension. Our place. Your place.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.4/5  892 recensioni

Giudizio TripAdvisor  4.2/5  465 recensioni

Excellent lunch!

Punteggio Tripadvisor 5.0/5

Anne W Recensione certificata TripAdvisor

As a group of ten friends we went to the restaurant at this hotel. We were all very impressed by the great food, all meals were delicious and well presented. The staff were very attentive and friendly, offering suggestions. All over a lovely experience and we will return.

Fantastic Stay at Mercure Caroline Springs!

Punteggio Tripadvisor 5.0/5

525ziadk In famiglia - Recensione certificata TripAdvisor

We stayed at the Mercure Caroline Springs for six days and had an absolutely wonderful experience. From the moment we arrived, the service from the staff was exceptional—friendly, attentive, and always willing to go the extra mile. The cleanliness of the room was top-notch, and the overall atmosphere of the hotel was welcoming and well-maintained. As a Platinum member, the added benefits made our stay even more enjoyable and worthwhile. The team was very accommodating throughout, and every request was handled promptly and professionally. Highly recommend this hotel to anyone visiting the area—whether for business or leisure, you’ll be well looked after!

A lovely Hotel to stay

Punteggio Tripadvisor 5.0/5

Sandra W Viaggio con amici - Recensione certificata TripAdvisor

We stayed for 4 nights for a special event. Our room was very large with view over the lake. The bathroom was also large. The food at breakfast was good and the banquet food was very good with large servings. The banquet mananger was very helpful. The car parking was undercover.

Not a great stay.

Punteggio Tripadvisor 3.0/5

David L Recensione certificata TripAdvisor

We arrived late at night and very tired from our long flight. Check in was ok but then the drama started. Our room card would not work on the guest car park entry and then in the early hours of the morning other hotel guests entered our room and obviously scared us awake. Not their fault that they had been allocated our room. Then 1/2 later reception ring and want us to verify what room were in and suggested a room swap, highly unprofessional at 4.30am, I was furious. Next day our room key didn't work on our door again and that night sure enough no access to the car park also. Room curtains were damaged and didn't cover the window, so the room was bright from early morning. Female toilets in the public area were filthy, we advised reception but 2.5 hours later they were the same, disgusting. Seemed to be a "who cares" attitude by senior staff. aside from thatr the room was excellent, clean and comfy bed. Great bathroom and the location of the hotel is fantastic too.

Another super stay!!!

Punteggio Tripadvisor 5.0/5

Dean_Cer In famiglia - Recensione certificata TripAdvisor

Superb high quality, hotel room, facilities and dining at the WestWaters Mercure hotel complex. It is a one stop shop for leisure or business travellers needing comfortable and quality accommodation in the area with a tonnes of optionality and shopping nearby. Only approx 25 min from Melbourne airport or about 45 min from the cbd the hotel has so much to offer including gym, pool, spa and laundry facilities, live music on weekends, conference facilities, and all day cafe and snacks with the most exciting family friendly bistro dining at night from 5pm all with a magnificent lakeside vista. Amazing, welcoming and professional staff the the most welcoming Mr Abram, the very nice Ms Tammy on reception to the Superchefs Mr Patrick, Michael and Ian in the kitchen, Isabelle, Joseph, Gayan and Amira on the floor looking after all the demanding guests with ease and professionalism. Free parking, pokies on site and local shopping close by. Thank you for everything team Mercure CS!

Hi Dean, Thank you for taking the time to leave us such a detailed 5-star review! We are so glad you enjoyed your stay with us and all our services. We have passed on your kind words about our team also. We love seeing familiar faces and hope to see you again soon! Kind Regards, Melanie

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 250 recensioni 9.5/10 Posizione
  • 468 recensioni 7.1/10 Camera
  • 407 recensioni 8.6/10 Servizio
  • 18 recensioni 6.7/10 Internet
  • 190 recensioni 8.1/10 Cibo
  • 160 recensioni 7.1/10 Pulizia
  • 46 recensioni 7.3/10 Colazione
  • 22 recensioni 8.7/10 Bevande

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