Cures Marines Hotel & Spa Trouville MGallery 5성

고객 평점 (ALL 평가) 4.6/5 2,300 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Cures Marines Hotel & Spa Trouville MGallery - Image 1
Cures Marines Hotel & Spa Trouville MGallery - Image 2
Cures Marines Hotel & Spa Trouville MGallery - Image 3
Cures Marines Hotel & Spa Trouville MGallery - Image 4
boulevard de la cahotte, 14360 TROUVILLE-SUR-MER, France

호텔설명

호텔 추가 정보

  • Normandy's seafront legend transformed into a luxury hotel

  • Spa with 34 cabins, seawater pool heated to 32°C (90°F), sauna and hammam

  • Bar La Galerie with signature cocktail menu

  • Enjoy energizing and relaxing sessions on the beach or in the studio

  • Hotel near Deauville, its Planches, its racecourse and its port

숙박

호텔 위치

Cures Marines Hotel & Spa Trouville MGallery

boulevard de la cahotte
14360 TROUVILLE-SUR-MER
France

GPS:49.366521, 0.07843

전화
팩스 +33 2 31 14 26 26

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물 동반
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

LA GALERIE RESTAURANT

In a setting that looks like a contemporary ballroom, with one of the most beautiful views of Trouville, the restaurant La Galerie offers a tasty cuisine centred on naturalness and well being.

예약

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  2,300 리뷰

TripAdvisor 평가  4.5/5  2,026 리뷰

2024으뜸 시설

Best hotel stay ever. Friendliest staff in the world.

트립어드바이저 평점 5.0/5

devonh844 TripAdvisor 인증 리뷰

Our family of 5 travels a lot, and we stay at nice hotels regularly. The service, hotel experience and food at Cures Marines was *easily* the best overall hotel experience we've ever had. We stayed for a FULL WEEK and literally every time we saw staff they were smiling and friendly, including house-keeping. Everyone! The Guest Relations manager Capucine was incredible. She went above and beyond, multiple times throughout our stay to make sure our stay was unforgettable. The hotel stay was generally excellent, but Capucine is the reason why it is now our favorite. She really made our stay a 10/10, and we can't thank her enough. The hotel restaurant was excellent. Excellent local food, very friendly staff, a nice variety of foods for all ages. Of all the restaurants we ate at in France, our kids liked this one the best. The hotel is walking distance to 50-100 local restaurants, the location is excellent. My recommendation is to stay here for as long as you can. Take day trips to all the local attractions 1-2 hours drive (there are so many), and enjoy the town. Truville-sur-Mer is lovely. We will *definitely* be coming back.

Dear Guest, We greatly appreciate you taking the time to provide such a valuable feedback on TripAdvisor. I am delighted to read that we contributed to the enjoyment of your Normand getaway. It is always a pleasure to receive a positive comment, especially regarding the hotel experience, our restaurant and the friendliness of our staff. Please rest assured that I will share your kind words with the entire team, and especially with Capucine, as your satisfaction is the greatest reward for us who work day after day to provide irreproachable service. We are honoured to have gained your loyalty and hope to see you back among us very soon to share another exceptional experience. Yours sincerely, Annaëlle Hautbois - Room Division Manager

Perfect

트립어드바이저 평점 5.0/5

Elise R 가족 - TripAdvisor 인증 리뷰

Amazing stay! The room was perfect, spacious and very clean! The bathroom had two sinks as well as a shower! The only thing we would add would be a diffuser for textured hair. The breakfast had many options that were all delicious. The fruit was very ripe even in winter!The welcome drink was very generous in terms of options! The spa was perfect! The many options made it enjoyable! The massage was incredible! Overall amazing stay with a staff that was incredibly friendly! Would recommend 10/10

Dear Madam, Thank you so much for your wonderful review and for your recommendation ! It is an absolute pleasure to read your comment, and in the name of all the Teams, I would like to thank you very much! We are looking forward to welcoming you soon. Best Regards, Annaëlle Hautbois - Room Division Manager

Ok but not to standards of a luxury priced hotel

트립어드바이저 평점 3.0/5

Catherine T 가족 - TripAdvisor 인증 리뷰

Hotel is located close to beach but not on beach like pictures show. Service is spotty lots of inexperienced staff. Expensive for what you get. Breakfast is great and is actually staffed with best personnel. Not up to international luxury hotel standards

Dear Madam Terry, We have duly noted your repeated comments regarding your stay at our establishment: first published on our website, and then 2 times on Google and TripAdvisor. We are sincerely sorry to learn that we were unable to meet your expectations despite our constant efforts to provide every guest with a quality experience. Feedback from our guests is essential for our teams, as it allows us to continuously improve our services. However, we regret to note that you have chosen to post similar reviews multiple times, expressing your dissatisfaction across different platforms in a short period of time. While we understand that your experience may have been disappointing, such repetitive actions unfortunately do not contribute to a constructive exchange. Rest assured that your comments have been shared with the relevant departments to ensure immediate follow-up and to implement the necessary improvements. We hope to have the opportunity to regain your trust during a future stay. Kind regards, Annaëlle Hautbois - Room Division

good experience

트립어드바이저 평점 5.0/5

Trek61551138300 가족 - TripAdvisor 인증 리뷰

excellent location, very nice design, comfortable, original, top service. The SPA is very good and the offer is reach. Parking with possibility to charge EV. The Gallery restarant is very nice, menu is good and service is top. Allover a perfect experience thanks to a GM present everywhere and caring the guests

Dear guest, Thank you for sharing such a perfect feedback ! We are delighted to read that your experience lived up to your expectations and that you appreciated all of our services. We look forward to welcoming you back, Best regards, Capucine - Guest relation

Mixed feelings

트립어드바이저 평점 3.0/5

majfeldbach 가족 - TripAdvisor 인증 리뷰

We stayed at the hotel for three nights and left with mixed feelings. On the one hand, the front-of-house staff were excellent, exceeding our expectations during check-in and with valet parking. We were also delighted by the expansive spa area, which features a large swimming pool, saunas, and relaxation areas. The room was lovely, and we even received an unexpected upgrade as part of the Accor All loyalty program. The open bathroom design isn’t my preference, but I appreciate the effort to modernise the rooms. However, there were significant drawbacks. First, the breakfast was subpar for a 5-star hotel, notably lacking any hot options in the buffet and offering a limited food selection overall. This absence of hot buffet items meant guests were compelled to order all hot dishes directly from the kitchen, leading to prolonged waiting times. Even more disappointing was the breakfast staff's demeanour. They were rude and consistently ignored us, seemingly because we did not speak French. We felt unwelcome, and when we queried why we had to ask three times for eggs, we received sarcastic comments. Additionally, there was no menu for hot dishes, and the staff struggled to explain the available options. There was also no hot food available in the buffet, which resulted in over a 15-minute wait for eggs—even though most guests spent less than 30 minutes at breakfast, making these wait times excessive. It also seems inappropriate to charge guests €30 per day for parking in such a remote location, especially when most arrive by car. This fee could easily be included in the room rate.

Dear Guest, We would like to thank you very much for choosing Les Cures Marines for your recent stay in Trouville sur mer. We were delighted to welcome you and we are glad to read that you appreciated our front office team such as our relaxing spa. However, we would like to sincerely apologize for not having exceeded your expectations. We are very sorry to know that you have been disappointed by the service you have received at breakfast. This no way reflects the quality of our service and our ambition. Your comments are essential to us and we will definitely follow up on the few elements you mention. We do hope that we will have a future opportunity to welcome you back to Normandy and show you a real Cures Marines. Best regards, Capucine, Guest relation

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 449 리뷰 9.4/10 위치
  • 799 리뷰 7.6/10 객실
  • 1,385 리뷰 9/10 서비스
  • 6 리뷰 8.1/10 인터넷 가격
  • 458 리뷰 8.1/10 웰니스 센터
  • 383 리뷰 8.7/10 조식
  • 173 리뷰 6/10 청결도
  • 111 리뷰 3.3/10 가격 대비 가치

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Trouville-Sur-Mer 지역 모든 호텔

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.