Cures Marines Hotel & Spa Trouville - MGallery Coll 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 2,732 件のレビュー

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Cures Marines Hotel & Spa Trouville - MGallery Coll - Image 1
Cures Marines Hotel & Spa Trouville - MGallery Coll - Image 2
Cures Marines Hotel & Spa Trouville - MGallery Coll - Image 3
Cures Marines Hotel & Spa Trouville - MGallery Coll - Image 4
boulevard de la cahotte, 14360 TROUVILLE-SUR-MER, フランス

説明

ホテルのその他の情報

  • Normandy's seafront legend transformed into a luxury hotel

  • Spa with 34 cabins, seawater pool heated to 32°C (90°F), sauna and hammam

  • Bar La Galerie with signature cocktail menu

  • Enjoy energizing and relaxing sessions on the beach or in the studio

  • Hotel near Deauville, its Planches, its racecourse and its port

当ホテルの客室

ホテル所在地

Cures Marines Hotel & Spa Trouville - MGallery Coll

boulevard de la cahotte
14360 TROUVILLE-SUR-MER
フランス

GPS:49.366521, 0.07843

電話番号
ファックス +33 2 31 14 26 26

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • ペット可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

LA GALERIE RESTAURANT

In a setting that looks like a contemporary ballroom, with one of the most beautiful views of Trouville, the restaurant La Galerie offers a tasty cuisine centred on naturalness and well being.

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お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  2,732 件のレビュー

トリップアドバイザーの評価  4.3/5  2,086 件のレビュー

2025エクセレンス認証

Fairly nice experience

トリップアドバイザーの評価 4.0/5

Fabien D トリップアドバイザー認証口コミ

Nice experience. A little bit under to fulfill the requirements of a 5* : small bathroom with shower wall waterproofing issues. No separate toilet in a classic room. Small window less than a man's height.

Dear Sir, Thank you for sharing your feedback. We are delighted to hear that your overall experience was enjoyable. We are, however, sorry that certain aspects of your room did not fully meet your expectations. We encourage you, during your next stay, to let us know of any concerns on site, as we might have been able to offer you a room better suited to your needs. The room you stayed in has a unique, lower-than-average window. This feature is due to the historic structure of our building, constructed in 1912 and listed as a historic monument. We understand that this may be surprising, and we have noted that this type of window was not to your liking, so we can better guide you during a future stay. We hope to have the pleasure of welcoming you again and providing an experience perfectly suited to your expectations. Best regards, Annaëlle Hautbois - Room Division Manager

I was there just after new year. Super break to recharge batteries and enjoy life

トリップアドバイザーの評価 5.0/5

thomaswD5317JO Couples - トリップアドバイザー認証口コミ

Perfect hotel to do a break. Nice Thalasso, wonderful breakfast. The hotel is well located with a direct access to the beach. Hotel chic & design

Dear Sir, What a wonderful review! We’re delighted to hear that you enjoyed your stay just after New Year and found it the perfect break to recharge and enjoy life. It’s great to know you appreciated our Thalasso, the breakfast, and our direct beach access. We appreciate your kind words about our hotel’s design. We look forward to welcoming you back for another relaxing stay very soon! Warm regards, Annaëlle Hautbois - Room Division Manager

A true 5-star hotel at the sea side.

トリップアドバイザーの評価 5.0/5

Athens85 トリップアドバイザー認証口コミ

At the end of my tour of Normandy, a region that I recommend visiting, I spent four nights in Trouville in this magnificent hotel. The hotel is an historical building in the same building as the Casino. It has been renovated fairly recently. From the moment you arrive the guest is treated with care and attention: excellent valet parking, assistance with luggage and efficient check in. As I like in these 5-star establishments, check in is done while seated. The hotel is well maintained and I want to pay a big tribute to all the staff: reception, restaurant, concierge, SPA, etc. for their great professionalism and courtesy towards the guests. A big thank you to the concierge team who excellently recommended three local restaurants for dinner and took care of the reservations. I also recommend dining at the hotel restaurant one evening: the food is excellent and the price reasonable for a 5-star establishment. The breakfast simply WOOOOW: great choice of food with even an indication of the correct diet path to follow (I admit I did not follow it and I jumped on Croissant and pain au chocolat that were delicious!!). The room was very spacious and bright with a decor in light tones which I really appreciated. The bathroom, however, did not satisfy me for a 5 star: there was still a bathtub instead of a shower and at the washbasin the space to place objects was minimal. Absolutely top SPA! The heated seawater pool is spectacular. I also had other treatments and meeting other staff members and I must say they were all well prepared. The Swedish massage therapist was fabulous. Trouville is a very pleasant village that has nothing to envy from the more emblazoned Deauville. The hotel is right on the beach where you can rent sunbeds. I recommend a stay at this hotel as you will come out completely regenerated!!!

Dear Guest, What a heartfelt comment! It is a real pleasure to read your beautiful and detailed feedback, and we sincerely thank you for taking the time to share your experience following your stay with us at the end of your Normandy tour. We are truly honoured that you chose to spend four nights at our hotel and delighted to know that so many aspects of your stay met your expectations : from the warm welcome, valet service, and comfortable check-in, to the professionalism of our teams across all departments. Your kind words have been shared with everyone, especially our concierge team, who are thrilled to know that their recommendations contributed to the enjoyment of your evenings in Trouville. We’re also very happy that you had such a wonderful experience at our restaurant and breakfast buffet (and we fully understand the irresistible temptation of croissants and pain au chocolat!). That said, we have noted your comment regarding the bathroom and truly value your feedback. We are always looking for ways to enhance the comfort of our guests, and suggestions like yours are incredibly helpful in that process. We're especially pleased that you enjoyed the Spa and its heated seawater pool, as well as the treatments. Thank you again for your thoughtful recommendation. We hope to have the pleasure of welcoming you back very soon in Trouville-sur-Mer. Warm regards, Annaëlle Hautbois - Room Division Manager

Disappointing Stay Despite a Beautiful Hotel

トリップアドバイザーの評価 3.0/5

420michaelad トリップアドバイザー認証口コミ

We spent almost a week at this hotel, and unfortunately, it was a disappointment. The hotel itself is very nice and modern in design, with a stylish and welcoming atmosphere. However, our room was surprisingly small, and the window couldn’t be opened – not even for ventilation, which made the room feel stuffy. The most frustrating part of our stay was the service. The only consistently good experience we had was with the front desk and concierge, who were helpful and took care of our car parking. In contrast, the rest of the service was chaotic and disorganized. At the bar, we were left sitting unnoticed for over 30 minutes. During breakfast, no one came to clear our table or offer service, even though the restaurant wasn’t full. The spa was also underwhelming. It’s quite small and lacks a proper relaxation area near the pool, which was disappointing for a hotel in this category. Overall, the hotel has potential, but the quality of service really let it down. We wouldn’t return.

Dear Madam, Thank you for taking the time to share such a detailed review of your experience. We are truly sorry to hear that your stay did not meet your expectations. We appreciate your kind words about the design and atmosphere of our hotel. Regarding your room, it’s true that our historic building features specific architectural constraints, especially on the third floor, where windows are designed to tilt and cannot be fully opened. We regret that we were not made aware of your discomfort during your stay, as we would have been happy to offer an alternative room more suited to your needs. We sincerely apologize for the service shortcomings you experienced, particularly at the bar and during breakfast. Your feedback has been shared with the relevant teams, and concrete steps are being taken to ensure a more attentive and seamless experience moving forward. As for the spa, we understand your disappointment. The layout of the wellness area is indeed limited by the building’s architectural structure, which restricts the possibility of expanding or significantly modifying the space. That said, we remain committed to optimizing guest comfort and maintaining high standards for the facilities and services we offer. We hope we’ll have the opportunity to regain your trust in the future. Kind regards, Annaëlle Hautbois - Room Division Manager

A luxury resort in a beach town.

トリップアドバイザーの評価 4.0/5

Daniel B トリップアドバイザー認証口コミ

A luxury resort in a beach town. Comfortable rooms, nicely appointed, friendly staff, wonderful breakfast, excellent spa. A bit of a cat-fish scenario with the picture, this must be the dead of winter. There's a lot going on between the hotel and the beach. Like a parking lot, a road, the board walk, the pool facility, lots of Venice beach activity. Aside from that, a very enjoyable weekend.

Dear Guest, Thank you for sharing your feedback. We’re delighted that you enjoyed the comfort of our rooms, our breakfast, spa, and the warm welcome from our team. Regarding the photo, we would like to clarify that it is entirely authentic, unedited, and was taken by a professional photographer from the beach. It accurately reflects the view and surroundings of the hotel, though the atmosphere may naturally vary depending on the season. We’re happy to hear that you still had an enjoyable weekend with us, and we hope to welcome you back again soon. Best regards, Annaëlle Hautbois - Room Division Manager

との提携 TripAdvisor

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