Mercure Deauville Centre Hotel 4 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 1,412 件のレビュー

Mercure Deauville Centre Hotel - Image 1
Mercure Deauville Centre Hotel - Image 2
Mercure Deauville Centre Hotel - Image 3
Mercure Deauville Centre Hotel - Image 4
2, Rue Breney, 14800 DEAUVILLE, France

説明

ホテルのその他の情報

  • In the city center and 700 meters from the beach.

  • "Nespresso" machines in all our rooms.

  • Homemade recipes and regional products for breakfast

  • Partnership with Thalasso Deauville offering you a 20% discount.

  • In-room catering in the form of food jars.

当ホテルの客室

ホテル所在地

Mercure Deauville Centre Hotel

2, Rue Breney
14800 DEAUVILLE
France

GPS:49.36076, 0.079254

電話番号
ファックス +33 2 31 87 05 80

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 車椅子でのご利用に対応
  • Wifi
  • 朝食
  • バー
  • 全館禁煙
  • ルームサービス

LE WINCH

After an invigorating walk along the seafront, relax in our bar "Le Winch" with a cup of tea or a hot chocolate, and make the most of your evening in its lounge-style ambience.

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  1,412 件のレビュー

トリップアドバイザーの評価  4.0/5  1,330 件のレビュー

2023エクセレンス認証

好立地、ペンション風の部屋

お客さまの声 2.0/5

Kyonta ファミリー - 確認済みレビュー すべて

スタッフの対応、身なり、施設と全体的にかなりカジュアルなホテルでした。 値段的にはもう少し上質な内容かと期待していたものとは違いましたが、部屋も清潔でドーヴィルの駅からも徒歩圏で快適に過ごせました。

KYOKO K. 様 この度は、Hôtel Mercure Deauville Centre でのご宿泊に関します、貴重なご意見・ご感想をお聞かせいただき、誠にありがとうございました。 この度のご宿泊において、ご期待にお応えすることができず、大変申し訳ございません。 頂戴いたしましたご意見、ご感想をもとに、今後のサービス改善に必ず役立たせていただき、ご満足いただけるご宿泊をご提供できるよう、Mercure では、スタッフ一同、より一層の努力を重ねてまいります。 つきましては、15 日以内にお客様の口座へ $__ をご返金させていただきたく存じます。 次回のご宿泊がご満足いただけるものであるよう、改善に尽力いたしてまいります。 {brand} へのまたのお越しを心よりお待ち申し上げております。 Béatrice JEAN-JACQUES Directrice Mercure Deauville Centre

Great location, very good staff!

トリップアドバイザーの評価 4.0/5

GuyFromOregon トリップアドバイザー認証口コミ

The Mecure Deauville Centre hotel is a good mid-level hotel, close to the harbor, shops and restaurants. The room we stayed in was basic, but had a private terrace with table and chairs for relaxing outside. We slept with our door open as the ceiling fan did not cool the room enough for our taste. Though not large, the room was comfortable. I don't think king-sized beds are available, so if you need that look elsewhere. The staff were VERY friendly and answered our questions easily. The morning breakfast buffet was quite good and there were many options to choose from. (including American style drip coffee for those who don't care for espresso) If you don't want to take a risk getting into and out of a high-walled tub/shower, ask for an accessible room!

Hello, We very much appreciate your comments regarding your stay at the Hôtel Mercure Deauville Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Béatrice JEAN-JACQUES Directrice Mercure Deauville Centre

Perfect hotel for a family of four, 2 nights with breakfast

トリップアドバイザーの評価 4.0/5

GuppyBerry ファミリー - トリップアドバイザー認証口コミ

We enjoyed two nights at Mercure Deauville, family of four with two young kids. All was fine, staff welcoming and helpful at the reception (where can you park for free, few streets away) and at the breakfast area (one kid has allergies, staff was helpful providing information). We got the family bedroom in duplex, which is two single beds and a powder room (toilet + sink) on the main floor, and a queen bed and bathroom (sink + bath/shower) on the top floor. We chose that for the fun part to be on two levels and our kids loved it. We had a bedroom that overviewed a garden, from the top floor you can see a bit of the sea that was nice. Breakfast is fine with fresh pastries, fresh fruits, bacon, scrambled eggs, pancakes, toasts… and to drink American coffee or Nespresso machine, warm milk, loose teas with tea pots. The breakfast area is not huge, I can imagine it could be busy on a weekend in summer but for us it was very comfortable, maybe 6-8 other people each morning and it was fine. You are in the city centre, you can walk to the harbour, shops and restaurants.

Hi, We thank you for your comments following your stay at the Mercure Deauville Center Hotel. It is with great pleasure that we receive your compliments. Also, we will not fail to share your assessments with our entire team. It was a real pleasure to read your comment as well as to see that the efforts made by our team on a daily basis are worth it. Thank you for highlighting their sense of welcome and the quality of the room and service ! We look forward to welcoming you again, and ask you to accept, our most sincere greetings. Béatrice JEAN-JACQUES Directress Mercure Deauville Center

Real problem with the restaurant room for breakfast

トリップアドバイザーの評価 1.0/5

Sunnytraveller999 トリップアドバイザー認証口コミ

The hotel is well situated and is very clean, the staff is very friendly. The problem is with the restaurant room in the morning : you have to wait until others finish as there are only +/- 20 tables for the entire hotel. So you are invited to stay outside if you need to have breakfast, on the terrace, totally wet after the morning rain. The parking is very tight, one should be careful when parking, the reception has no enough staff to serve the guests. It's been cold at night and the heating was not yet on. we did not have any spare blankets. The food at the breakfast menu is good. The bar at the reception is clean and cozy. We will not come back cause it's not a good price/service deal.

Dear Client, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Deauville Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We are sorry that you felt cold in your room, indeed in september we did not automaticly turned on the heaters, but you can call the reception 24/7 to ask us to come in your room and to activate it. We also are sorry that you did not like our breakfast room and parking. Thank you again for reviewing your experience in our hotel even if it was not optimal. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Béatrice JEAN-JACQUES Directrice Mercure Deauville Centre

Too heat to sleep at night.

トリップアドバイザーの評価 1.0/5

Aaron S Friends getaway - トリップアドバイザー認証口コミ

Please keep in mind this hotel has no airconditioning. We were staying in the hotel when it was 20-ish degrees outside and we couldn’t sleep at night because of the heat. Wouldn’t recommend in summer. People working in the hotel are very friendly and helpful.

Hello, Thank you for taking the time to tell us about your experience at the Hôtel Mercure Deauville Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. For the heat we have portable air conditionning available if needed. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, The Direction.

との提携 TripAdvisor

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