ibis Novo Hamburgo bintang 3

Catatan tamu Avis (Peringkat ALL) 4.3/5 606 ulasan

Jaminan Harga
Terbaik
ibis Novo Hamburgo - Image 1
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Rua Jose do Patrocinio 303, 93 310 240 NOVO HAMBURGO, Brazil

Deskripsi

Keistimewaan hotel

  • 30 minutes to Porto Alegre Salgado Filho International Airport

  • 80 minutes from the gaúcha mountain range and multiple tourist points.

Akomodasi kami

Lokasi hotel

ibis Novo Hamburgo

Rua Jose do Patrocinio 303
93 310 240 NOVO HAMBURGO
Brazil

GPS:-29.68589, -51.14081

Telepon
Fax +55 51 3271-1701

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok

Ibis Kitchen

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  4.3/5  606 ulasan

Peringkat TripAdvisor  4.0/5  440 ulasan

Very good location

Catatan Tripadvisor 4.0/5

SilvioT Couples - Ulasan TripAdvisor tersertifikasi

Ibis NH is very well located facing BR116 road and close to downtown, and outlet mall. Services, Internet connection, breakfast are good. There is also a buffet option for dinner. Despite being close to the road, rooms are quiet, providing a good night of sleep.

Hello Silvio, We appreciated your kind words about our hotel. Thank you for dedicated your time to give us a feedback. See you soon! Jaqueline Arruda - General Manager

Basic and subpar

Catatan Tripadvisor 2.0/5

CaroleLahaise Bisnis - Ulasan TripAdvisor tersertifikasi

If you want to lay on a rigid bed and get sand flee bites... go ahead! (ho and please explain how there could have been sand flees when so far from a beach!?!?!) Only one employee was bilingual and nice. The others were "in training" or not interested in giving customer service. The breakfast buffet was basic and awful to say the least. If I had know that almost no deliveries were possible in the area for the other meals, I would have stayed elsewhere.

Hello Carole, I'm so sorry that you have a bad experience in your hotel. I appreciated that you dedicated your time to give us a feedback. We already made some changes in our services, for better. We hope to see you soon. Kind Regards, Jaqueline Arruda - General Manager

Terrible old mattress

Catatan Tripadvisor 1.0/5

Ricky T Bisnis - Ulasan TripAdvisor tersertifikasi

Terrible old mattress at all rooms, you can even see the curved mattress through the bed sheets, my back hurts after 2 nights there, imagine you have a wall in between you and your wife while sleeping so you can have an idea of how deep the mattress are deformed. Terrible service, it was a fight trying to get the money back from the nights I did not use. They basically did not want to refund it, I was forced to dispute the charge in my American Express Platinum in order to get my money back.

Hello Ricky, I'm so sorry that you and your wife has a bad experience in your hotel. I appreciated that you dedicated your time to give us a feedback. We already made some changes in our beds, for better. We hope to see you and you family soon. Kind Regards, Jaqueline Arruda - General Manager

Every time I come is a bigger disappointment

Catatan Tripadvisor 1.0/5

melina-victoria Bisnis - Ulasan TripAdvisor tersertifikasi

I come here for business around 5-6 times a year. Every time I come I find that it’s getting worst. The rooms look dirty, I noticed the roofs, doors and closets have not been properly clean. I have slept in sheet with small holes in them, and also stains. The WiFi works only 1 out of 3 nights I’m here. The breakfast is great and the people also.

Dear Melina. Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Best regards, Mariana Fischer

At Ibis always is 100%

Catatan Tripadvisor 4.0/5

Rheinheimer Bisnis - Ulasan TripAdvisor tersertifikasi

all is perfect. Check in,check out,breakfast,cleanlines. Team always exciting. Apartament,bathroom very cleanlines an with good sleep. It's near of perfection. I'll back in short time,because it's always with very good service.

Dear, Rheinheimer We very much appreciate your comments regarding your stay at the ibis Novo Hamburgo. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thanks, Bruna Lira - General Meneger

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 117 ulasan 9.2/10 Lokasi
  • 276 ulasan 6.1/10 Kamar
  • 228 ulasan 6.4/10 Pelayanan
  • 11 ulasan 2.9/10 Internet
  • 174 ulasan 5.9/10 Sarapan
  • 141 ulasan 6.3/10 Kebersihan
  • 85 ulasan 3.9/10 Kesepadanan nilai
  • 53 ulasan 2.2/10 Makanan

Diberdayakan oleh Trustyou

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