ソフィテル三亜リーマンリゾート 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.2/5 185 件のレビュー

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No. 28 North Haitang Road, Haitang Bay, Sanya, Hainan Province, 572014 SANYA, 中国

説明

ホテルのその他の情報

  • 海と山の見事な景色

  • フランス流生活美学（French art de vivre）を満喫する休暇

  • 小さなお客様にとっての楽園

  • MyKidsはAccor Live Limitless会員限定

  • MyGlassはAccor Live Limitless会員限定

当ホテルの客室

ホテル所在地

ソフィテル三亜リーマンリゾート

No. 28 North Haitang Road, Haitang Bay, Sanya, Hainan Province
572014 SANYA
中国

GPS:18.335466, 109.740818

電話番号
ファックス +86 898 3299 3333

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.2/5  185 件のレビュー

トリップアドバイザーの評価  5.0/5  14,024 件のレビュー

Wonderful stay in Hainan

トリップアドバイザーの評価 5.0/5

hyeminworld Couples - トリップアドバイザー認証口コミ

방에 들어서는 순간 바다뷰가 정말 멋져요. 인테리어는 모던하고 방에서 좋은 향기가 나요. 저녁쇼도 볼만하고 여기저기 수영장 다니느라 지루하지가 않네요. 직원들도 소통이 잘되고 친절해서 또 다시 오고 싶어요. [ Room & View ] I stayed in the Imperial Suite. Beautiful sea view made me smile. Although it's a bit far from the sea, just looking at it lifts my spirits. The bedroom and living room are separated, the room is very spacious. It feels newly built, very clean, and there's a pleasant fragrance as soon as I enter. Extremely satisfied with the room condition! [ Food ] The breakfast quality was the best. The interior of restauran is modern, and there is a wide variety of food. I really wanted to try the dinner buffet, but my stay was only one night, so I couldn't. The buffet had a variety of seafood and the chinese reataurant had a very nice vibe. [ Service ] Special thanks to the team!. Their kindness make this a memorable trip. From the room decoration to the small fireworks on the beach, we was deeply touched.

Bonjour Dear Guest, Thank you for choosing Sofitel Sanya Leeman Resort, and for sharing your valuable comments on your recent stay with us. We are very glad to know that our service and facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Thank you again for your feedback and support, we look forward to welcoming you back in the near future. Yours sincerely. Merci beaucoup!

Not worth the price for executive-level guests until they introduce proper adults-only areas, improve Club Millesime

トリップアドバイザーの評価 2.0/5

siarts Couples - トリップアドバイザー認証口コミ

After recently staying at Sofitel Guangzhou Sunrich, where the Club Millesime service was exceptional, my experience at Sofitel Leeman Sanya was disappointing. Despite booking the same category with Club Millesime access, the difference in quality was unacceptable. The Club Millesime lounge in Sanya was subpar in service, food quality and atmosphere. There was no sense of exclusivity, with constant noise and no tranquility for executive guests. Compared to Guangzhou, where everything was refined, Sanya's offering felt disorganized and cheap. Noise was a constant problem - from lawnmowers and gardening equipment to screaming children. The beachfront pool was slightly better but still affected by maintenance noise. The breakfast restaurant, while large, turned into complete chaos after 9 AM with no adults-only section available. Communication was difficult as most reception staff spoke very little English, which is unacceptable for an international brand. Only one helpful young man with glasses provided great assistance. I also encountered an insect problem in room 1155, with suspicious bites that didn't seem to be from mosquitoes. The hygiene situation should be checked. The hotel is completely oriented toward families with small children, offering nothing for couples or solo travelers. Sofitel Guangzhou proved it's possible to balance family and adult needs - why can't Sanya do the same? That being said, the hotel itself is beautiful with nice rooms and a wonderful location. Hainan truly resembles Hawaii where I've also been, and has great potential for international tourism. But it needs to adapt to all types of guests. I believe even Chinese guests traveling as couples or solo are often disappointed. Final verdict: Not worth the price for executive-level guests until they introduce proper adults-only areas, improve Club Millesime service, train staff in English, and address hygiene issues. The potential is there, but major improvements are needed.

Bonjour Dear Guest, Thank you sharing your valuable comments on your recent stay with us. Your feedback will further help the hotel improve its overall service and facility level. We have taken note of your feedback and sincerely apologize for any inconvenience caused. We will review and rectify all the issues you have raised and take appropriate measures to ensure that similar situations do not happen again. We will do our best to create a good living environment to you and your family; we hope to welcome you back again in the near future. Merci beaucoup!

Short staycation - away from city life

トリップアドバイザーの評価 5.0/5

PullmanCentral Friends getaway - トリップアドバイザー認証口コミ

Short gateway and choosen this hotel as our vacation ! The hotel is huge and beautiful ! The moments when step out from the taxi, a warm greeting from the local dancing and also thanks to Frances for all the introduction of this beautiful hotel and arrange a nice room for us ! The hospitality was amazing and the breakfast is good! A lot of variety ! Big swimming pool and recommended to come !

Bonjour Dear Guest, Thank you for choosing Sofitel Sanya Leeman Resort, and for sharing your valuable comments on your recent stay with us. Thank you for acknowledge our Heartist Frances is doing a good job. Your recognition is our greatest honor, and we will continue to strive to do better. We sincerely look forward to your next visit! Thank you again for your visit and valuable feedback! Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Merci beaucoup!

Amazing stay

トリップアドバイザーの評価 5.0/5

CLHPL トリップアドバイザー認証口コミ

I had an wonderful stay at Sofitel Sanya, room and hotel facilities were amazing. I would like to specially mention the hotel employee- Anna!! Upon the check in, i was greeted by Anna  who’s beaming smile helped wave away the tiredness and grumpiness that the travel generates. having travelled globally and stayed in many hotels it was rare and appreciated to be accompanied at the lobby to give a quick run down of the facilities at the hotel, especially the kid’s programs that hotel has to offer.  Other than that, we were so touched by her attentiveness and personalise service during our stay. Her sweet messages in the morning definitely made our day worth. Last but not least, Anna is an asset of the hotel and definitely deserves a recognition of contributing a great customer service of the hotel.

Bonjour Dear Guest, Thank you for choosing Sofitel Sanya Leeman Resort, and for sharing your valuable comments on your recent stay with us. Thank you for acknowledge our Heartist Anna is doing a good job. Your recognition is our greatest honor, and we will continue to strive to do better. We sincerely look forward to your next visit! Thank you again for your visit and valuable feedback! Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Merci beaucoup!

Everything was Excellent

トリップアドバイザーの評価 5.0/5

EUNHYEOKLEE ファミリー - トリップアドバイザー認証口コミ

We stayed at this hotel for 2 nights in early January. The hotel was very clean and beautiful, and the view of the ocean from the balcony was amazing. The meals were also excellent. My mother raved about the breakfast buffet at this hotel as the best of all the buffets she has ever had, and I agree with her assessment. My only complaint is that from 14:30, the last order time for lunch, until 18:00, when the restaurant opens for dinner, there is nowhere to eat at this hotel. Except for room service. Last but not least, we will never forget the hospitality of Ms. Apple, who went out of her way to help us during our stay. If my family were to visit this hotel again, it will definitely be because we were so impressed with Ms. Apple.

Bonjour Dear Guest, Thank you for choosing Sofitel Sanya Leeman Resort, and for sharing your valuable comments on your recent stay with us. Thank you for acknowledge our Heartist Ms. Apple is doing a good job. Your recognition is our greatest honor, and we will continue to strive to do better. We sincerely look forward to your next visit! Thank you again for your visit and valuable feedback! Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Merci beaucoup!

との提携 TripAdvisor

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