ソフィテル 三亜 リーマン リゾート 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 221 件のレビュー

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ソフィテル 三亜 リーマン リゾート - Image 4
No 28 North Haitang Road, Haitang Bay District, Sanya, Hainan Province, 572014 三亜, 中国

説明

ホテルのその他の情報

  • 海と山の壮大な景色

  • フランスで過ごしたバカンスのビンテージ写真

  • お子様にとっても天国のような場所

  • Accor Live Limitless会員様限定のMyKids

  • Accor Live Limitlessメンバー限定のMyGlass

当ホテルの客室

ホテル所在地

ソフィテル 三亜 リーマン リゾート

No 28 North Haitang Road, Haitang Bay District, Sanya, Hainan Province
572014 三亜
中国

GPS:18.335466, 109.740818

電話番号
ファックス +86 898 3299 3333

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • プール
  • 駐車場
  • シャトル
  • レストラン
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • 全館禁煙
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  221 件のレビュー

トリップアドバイザーの評価  5.0/5  8,387 件のレビュー

Excellent

トリップアドバイザーの評価 5.0/5

Paulo1234 トリップアドバイザー認証口コミ

The room was superb, the pools are beautiful and the furniture is in excellent condition. Breakfast was excellent and the lounge access makes all the difference. Special thanks to the very friendly staff, in particular house keeping, who did a spotless job, and Mrs. Emily, who exceeded all expectations to make our stay unique and special. I am looking forward to returning soon.

Bonjour Dear Guest, Thank you for choosing Sofitel Sanya Leeman Resort, and for sharing your valuable comments on your recent stay with us. Thank you for acknowledge our Heartist from House keeping team and Emily is doing a good job. Your recognition is our greatest honor, and we will continue to strive to do better. We sincerely look forward to your next visit! Thank you again for your visit and valuable feedback! Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Merci beaucoup!

A lovely family-friendly hotel with fun and thoughtful details

トリップアドバイザーの評価 5.0/5

Diana H トリップアドバイザー認証口コミ

I, my husband and my two kids (ages 3 and 5) just had a wonderful 3-night stay at this resort. From the moment we arrived, Aifen and her team, especially Nikki, did everything to make us feel super welcome, including: a speedy check-in process, fruits/ pastries in the room, extra cot ready etc. After a 3 hour drive with kids, this was so appreciated. The rooms were so lovely, with the “Little Prince” theme. We appreciated all the thoughtful artwork, toys, and small amenities for kids — slippers, robes, body wash etc. But the part that really blew us away were the children’s activities: the little train, the well-designed water park, the bubble and foam party, the indoor playground, evening performances for the whole family, arts&crafts and even go-karting! Even the buffets had special kids sections and special plates and utensils for little ones. To say my kids were delighted is an understatement. Nikki in guest relations is a gem—she was so responsive to all our needs, answering questions via WeChat within a few minutes. We also had the pleasure of running into the GM a few times; Aifen was so warm and lovely and she remembered my children’s names after just one quick introduction—so sweet! Like all Sofitels, we expected a wonderful stay and we weren't disappointed. It was the loveliest family vacation. We look forward to returning to Sofitel Sanya. Merci Beaucoup!

Bonjour Dear Guest, Thank you for choosing Sofitel Sanya Leeman Resort, and for sharing your valuable comments on your recent stay with us. We are very glad to know that our team members Ms.Aifen and Nikki provide an excellent service. as well our facilities helped in making your enjoyable memory of your stay. Your encouraging review will help us constantly improve our services, and we hope to welcome you back again in the near future! Thank you again for your feedback and support, we look forward to welcoming you back in the near future. Yours sincerely, Merci beaucoup!

SHAME!

トリップアドバイザーの評価 1.0/5

Mateusz W トリップアドバイザー認証口コミ

afer covid we spend over 1,5 month at Hainan, in Sofitel Haikou , Raffles Hainan, Pullman Yalong Bay. Why not in Sofitel Leeman where we was so happy before covid - becouse me as Platinum member Accor Plus and my friend Diamond member Accor Plus send over 6 emails to reservations team and GM of this hotel and we do not get any answer, if two loyal Platinum and Diamond many years members of Accor Plus can not get any - positive or negative answer - so what can expect ordinary person? this is not Sofitel level and it is not high standard who was there before

Dear 19mateuszw, I am so sorry that you decided not to visit Sofitel Sanya during your recent stay in Hainan. You (your travel companion actually) emailed our Hotel Manager on 13 February at 20:43 and he responded the next day at 13:48. You then sent an email to Reservations on 19 February at 11:59 which was responded to by our Reservations Supervisor the same day at 19:06. Both our emails show as sent and we did not receive any "bounce back" message. As we never received any response to either email, we assumed you were not interested in our preferential rate offer. I do hope you will consider us for a future visit, as you had such a great time on your first visit. Kind regards, Marc de Beer General Manager

Wonderful!

トリップアドバイザーの評価 5.0/5

Nskskdldns トリップアドバイザー認証口コミ

Beautiful resort! concierge guy Kroeger was super friendly and helped us with everything. -He also speaks English which was great! So make sure to find him😎 In all, the staff and service was superb.

Dear Nskskdldns, Thank you so much for recognizing Kroeger’s contribution to your 5 star experience. Kroeger and the entire team look forward to your return visit. With kind regards, Marc de Beer General Manager

Quiet and Luxurious place

トリップアドバイザーの評価 5.0/5

Paradise531990 ファミリー - トリップアドバイザー認証口コミ

It was not used to the weather in Hainan though , humid and hot, we do not have much time to be adapted to the climate. The room allocated was 11th Floor of Gold tower, garden view, although it is too high to see the garden, we are very much satisfied with the room because of its tidiness. During the stay for 3nights, we had two sunny days that may make us enjoy the spacious outdoor pools. Meals in restuarants and room services are very good. Except for trsnsportation, I can give here 5 points out of 5 . 아주 좋았던 호텔이었습니다. 모든 것이 갖추어진 곳에 다만 다소 불친절한 직원이 있었지만 대체로 만족스러운 호텔 이었습니다.

尊敬的宾客， 感谢您选择入住我们酒店! 非常高兴能得到您的肯定，您的满意是我们前进的动力！我们期待您的下次光临！祝您一切顺利！ 谨启 酒店管理层

との提携 TripAdvisor

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周辺の他の施設

三亜のすべてのホテル

料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。