Mercure Nottingham City Centre George Hotel 4 ดาว

คะแนนความคิดเห็นจากแขก (เรทติ้งบน ALL) 3.8/5 รีวิว 649 รายการ

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Mercure Nottingham City Centre George Hotel - Image 1
Mercure Nottingham City Centre George Hotel - Image 2
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Mercure Nottingham City Centre George Hotel - Image 4
2 George Street, NG1 3BP NOTTINGHAM, United Kingdom

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ความพิเศษของโรงแรม

  • An ALLSAFE Clifton certified hotel

  • 19th century building with original features

  • Central location, with plenty of nearby transport links

  • On-site leisure facilities, including a dedicated gym

  • Sherwood Forrest and Nottingham Castle located nearby

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Mercure Nottingham City Centre George Hotel

2 George Street
NG1 3BP NOTTINGHAM
United Kingdom

พิกัด:52.953693, -1.144617

โทรศัพท์
แฟกซ์ +44 115 958 1335

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ในสถานที่
  • ไม่อนุญาตให้นำสัตว์เลี้ยงเข้าพัก
  • ร้านอาหาร
  • รถเข็นเข้าถึงได้
  • Wi-Fi
  • เครื่องปรับอากาศ
  • บาร์
  • ห้องประชุม
  • พื้นที่ปลอดบุหรี่ 100%
  • บริการในห้อง
ใกล้กับโรงแรม
  • ที่จอดรถ

1822

Stylish restaurant, serving beautifully prepared food.

รีวิวจากแขกของเรา

รีวิวจากแขกของเรา

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL  3.8/5  รีวิว 649 รายการ

เรทติ้งบน TripAdvisor  4.0/5  รีวิว 1,975 รายการ

Not for me

คะแนนจาก Tripadvisor 3.0/5

lbo80 ธุรกิจ - รีวิวที่ได้รับการรับรองจาก TripAdvisor

I stay a in a lot of Accor hotels but never Mercure. However this was booked for me. Historic hotel. Room dated, small and poorly sound proofed. Ear plugs a nice gesture but telling. Breakfast much worse than the usual Ibis or Novotel fare. Perhaps I’m not the target market for the brand.

Dear Guest, thank you for taking the time to tell us about your experience at the Mercure Nottingham City Centre George Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We are due for a refurbishment later in the year so we will use your feedback to help us improve on our service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Kindest regards Joana Lopes Operations Manager

Best place u could sleep in

คะแนนจาก Tripadvisor 5.0/5

Rocco B ครอบครัว - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Our plane got cancelled and the next flight was Friday and the airline gave us a free stay in this hotel and the staff was great the manager was great the gym was great and the pool was great the food was great beds are good u will sleep well and it is amazing

Dear Rocco, Thank you for your review. I am so pleased to hear you had such an enjoyable stay with us and thank you for your kind words about the team. We sincerely hope we can welcome you back again in the future. Kindest regards Chris Butler General Manager

Mecure Nottingham

คะแนนจาก Tripadvisor 3.0/5

Guide56342413060 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Staff very good, gym good, breakfast decent, bed very comfortable, air con excellent , room decor nice but tired...needs a refresh ... peeling paint, multiple scuffed marks on walls, doors etc Very central location & very close to restaurants, but the area outside was dirty & full of addicts ( this is NOT the hotels fault).

Dear Guest, Thank you so much for taking the time to share your feedback following your recent stay at Mercure Nottingham City Centre. We’re delighted to hear you found our team welcoming, enjoyed the gym, and had a comfortable night’s rest. It’s also great to know that our breakfast and central location added to your overall experience. We truly appreciate your kind words about our staff and facilities, and also your constructive comments regarding the room condition. Your observations are incredibly valuable to us, and we’re actively working on plans to refresh and enhance each our rooms ahead of our exciting refurbishment plans later this year, to ensure they reflect the high standards we aim to provide. While we cannot control the surrounding area, we understand how it can impact your overall impression, and we’re grateful for your thoughtful acknowledgment that this is beyond the hotel’s control. We hope to have the pleasure of welcoming you back again in the future, and thank you for having chosen to stay with us on this occasion. Kindest regards Chris Butler General Manager

Needs a good clean and an upgrade

คะแนนจาก Tripadvisor 3.0/5

oysterpearl22 Couples - รีวิวที่ได้รับการรับรองจาก TripAdvisor

Paid for a privilege room as advertised with a separate seating area. This consisted of a square type of sofa bed in the room which didn’t even face the TV, totally uncomfortable and precarious to even sit on. Although the room was a good size the bathroom was tiny. The whole room needs an update. Our room faced out the back of the hotel which did make it very quiet and as on the 5th floor was only a few rooms so no disturbance. The staff were very friendly, especially the breakfast staff. Breakfast was buffet style and was decent with a good selection. Regularly ‘topped up’ as needed. Sadly probably the worst sausages I’ve ever had. A good centrally based hotel for Nottingham but generally just felt a bit grubby.

Dear guest, Thank you for taking the time to share your feedback following your recent stay with us. We’re truly pleased to hear that you found our team, particularly the breakfast staff, to be friendly and welcoming, and that you enjoyed the peacefulness of your room’s location along with our central position in Nottingham. We also appreciate your comments regarding the breakfast selection, and we will certainly take your feedback on the sausages on board as we continue to refine our offering. We understand and appreciate your observations regarding the condition of the room and hotel facilities. We’re excited to share that we are about to embark on a multi-million-pound refurbishment project that will significantly upgrade and modernise our rooms, bathrooms, and public areas. This investment will ensure a much more comfortable and refreshed experience for our valued guests like yourself. We hope we’ll have the opportunity to welcome you back once the improvements are complete so you can experience the fantastic changes firsthand. Thank you once again for your valuable feedback. Kindest regards Chris Butler General Manager

418 - AVOID!!

คะแนนจาก Tripadvisor 2.0/5

suryemist รีวิวที่ได้รับการรับรองจาก TripAdvisor

This trip was booked via a independent travel agent who i learned had used Expedia to make the booking. We needed a hotel that was close to the arena (Joe Bonamassa concert which was FANTASTIC) and this hotel, certainly fit the bill on that score. The staff were lovely and the hotel was close to the arena. I was suprised at how vibrant the nightlife was, with lots of individual bars cafes and restaurants. The bedding was clean and fresh - and it was white.They're the good bits. The bad bits. Room 418 is classed as a 'double room'. The double bed is pushed against the wall and if there are two people in the room, you have to move around one another to move. It would be possibly for two people to be in the bathroom at the same time. The blind was pulled down and when I looked out of the window, we overlooked the rear yards of surrounding businesses that were stacked with rubbish bags (thank goodness we were on the 4th floor!). The room was 'tatty',with marks on the walls and blinds and the carpet was threadbare in places. The bed was uncomfortable - too small and every time one of us moved we rolled towards or away from one another. There was an ironing board propped up between the bed and where the coat hangers were - there wasn't anywhere else it could have gone but it just added to teh oevrall unkempt look and feel of the room. There is no car parking at the hotel (we did know this in advance) but the car park closest costs £20.95 for 24 hours. Breakfast. the dining room is on the first floor and shares a space with a small bar. I think there were three members of staff (who were rushed off their feet). A buffet style breakfast was on offer and we both opted to have a cooked breakfast - the hot food was contained in Bain Maries. I decided against the sausages and mushrooms as the sections they were in, didn't appear to be hot enough because the food was sat in congealed oil/fat. I opted for bacon, hash browns, fried egg and beans - which were fine. We'd been offered hot drinks as we were sat down but we'd finished our meals and had to ask again (the staff were REALLY busy). The coffee arrived. Too hot and bitter/burned, so we left it. We paid almost £140 for the night and can't say that we felt it was good value for money - far from it! We wouldn't stay there again and wouldn't recommend it. The staff were apologetic at checkout - but the issues I've highlighted aren't their fault.

Dear guest, Thank you for taking the time to leave such a detailed review of your stay. We truly appreciate your feedback, both the positives and the areas where you feel we fell short. We’re pleased to hear that our team made a positive impression and that you found the location convenient for your concert at the arena, as well as enjoyed the vibrant atmosphere of the surrounding area. However, we’re genuinely sorry to hear that your room did not meet your expectations. We take your comments regarding the room layout and maintenance very seriously, and we apologize for any discomfort caused during your stay. We can see you chose to reserve our entry level room grade, a City Pad. These rooms are small, more ideal for one guest but can sleep 2. We have larger rooms here at Mercure Nottingham City Centre such as our Privilege rooms and Suites. Both of which I am confident would provide the additional space you require or desire I apologise should the view of the city have disappointed or offended you due to you being able to see rubbish from neighbouring businesses in the distance. Your observations about the breakfast experience and the overall value you felt you received are also important to us, and we will be reviewing these points with our team to see where we can make improvements. Thank you again for sharing your experience. Feedback like yours is invaluable in helping us to improve, and we hope we might have the opportunity to better serve you in the future. Kindest regards Chris Butler General Manager

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