Novotel Setif 4 stars

Customer review rating (ALL Rating) 4.0/5 532 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Downtown area

  • Free supervised car park.

  • Free WIFI

  • 470 m2 of meeting facilities.

  • Fitness area and swimming pool

Our accommodation(s)

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Hotel location

Novotel Setif

Avenue De L Aln, Setif Centre
19000 SETIF
Algeria

GPS:36.193248, 5.410686

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

GOURMET BAR

Dine however you want, whenever you want. Enjoy simple, tasty, healthy and balanced cuisine at any time and satisfy all your cravings. Take a moment to relax in the restaurant, bar or terrace, or even in your room.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  532 reviews

TripAdvisor Rating  4.5/5  189 reviews

Certificate of excellence 2023

well located

Customer review rating 2.0/5

Youcef A. M. Couples - Confirmed reviews ALL

Not completely satisfied: we had a room with a very strong smell of cigarettes! we had to ask for the change! also the second bedroom the mattress cover is too small!

Dear Youcef Ait M., Thank you for taking the time to tell us about your experience at the Novotel Setif. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 4.0/5

Bilel B. Business - Confirmed reviews ALL

Good

Dear Bilel B., We very much appreciate your comments regarding your stay at the Novotel Setif. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Customer review rating 5.0/5

Amine Business - Confirmed reviews ALL

It was great

Dear Mohamed El Amine F., We very much appreciate your comments regarding your stay at the Novotel Setif. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Conflict of Reservation

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

Not satisfied.bad experience

Rooms are not clean

Customer review rating 1.0/5

Anonymous Friends - Confirmed reviews ALL

Rooms are not clean, ceiling is cracked, covers and towels are stained. Bathroom needs deep cleaned and refurbished. Shower area style redesigned to avoid flooding

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Other web-users rate our hotel

  • 129 reviews 9.5/10 Location
  • 239 reviews 6.8/10 Room
  • 620 reviews 9.2/10 Service
  • 6 reviews 7.5/10 WiFi
  • 181 reviews 7.2/10 Cleanliness
  • 138 reviews 8.3/10 Food
  • 105 reviews 6.1/10 Comfort
  • 93 reviews 6.8/10 Breakfast

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Customer review rating (ALL Rating) 4.0/5 (221 reviews)

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