Hotel Mercure Lille Roubaix Grand Hotel

Hotel Mercure Lille Roubaix Grand Hotel 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.2/5 402 opiniones

Ver en un mapa

Extras del hotel

  • Protocolo sanitario reforzado con el certificado ALLSAFE

  • Edificio art déco

  • Habitaciones luminosas y con aire acondicionado y productos NUXE

  • A 300 m a pie del Museo La Piscine y a 15 min en metro del centro de Lille

  • Catering con platos frescos y caseros

Localización del hotel

Hotel Mercure Lille Roubaix Grand Hotel

22 avenue Jean Lebas
59100 ROUBAIX
Francia

GPS:50.692593, 3.170813

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

Resumen
En las instalaciones
  • Restaurante
  • Hotel accesible en silla de ruedas
  • Aire acondicionado
  • Wifi
  • Desayuno
  • Bar
  • Salas de reunión

Le Vieil Abreuvoir

El restaurante le da la bienvenida desde el lunes a mediodía al viernes por a mediodía (cerrado los viernes por la noche, fines de semana y festivos). Ofreceremos cocina gourmet, regional y de temporada. También le recomendamos nuestro "menú de mercado".

Nuestros alojamientos

Las habitaciones cuentan con una acogedora decoración en tonos cálidos con un toque moderno, televisor LCD con canales por cable, acceso a Internet WIFI y bañera o ducha de techo. Las suites familiares disponen de un sofá cama y más espacio, suficiente para una familia de cuatro personas (dos de ellas menores de 16 años).

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.2/5  402 opiniones

Valoración de TripAdvisor  4.0/5  442 opiniones

Lovely staff

Nota de Tripadvisor 4.0/5

Amy Rebecca L En pareja - Valoración certificada de TripAdvisor

Quiet hotel but the staff explained that Summer is their down time because they cater mostly to businesses/ events. The receptionist was so helpful, he doubled as the bartender and he was really great. The room was simple but not lacking

Friendly staff, poor bed

Nota de Tripadvisor 4.0/5

AWO1971 De negocios - Valoración certificada de TripAdvisor

Hotel is nice, very friendly staff. Hotel a bit worn but clean. only bad thing about my stay was the bed, the condition of the bed was very poor, i could feel the springs and felt like i was unable to escape the middle due to the fact of wearing, felt a bit like sleeping in a bowl, no top mattress didn't make it better, pillows was baby size.

Good afternoon, Thank you for your comment following your stay in our hotel. Please excuse us for the bedding problem, I would like to inform you that these will be changed for you in the 3rd quarter of this year. Regarding the pillows, they are referenced by the Accor brand. We will be sure to pass this information. Cordially, Clarisse Galland Sales Department

Bien

Nota de clientes de Avis 4.0/5

H. Negocios - Comentarios confirmados ALL

Bien

Madame H., Merci pour votre commentaire suite à votre séjour dans notre hôtel. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Madame, en l’expression de nos sentiments les meilleurs. Cordialement, Clarisse Galland Service commercial

Nice hotel wrong location

Nota de Tripadvisor 3.0/5

AsfordbyVillagefolk En pareja - Valoración certificada de TripAdvisor

Ok so this is a nice hotel. Room was fine, service was good, helpful and polite. This hotel is in an area which is strange. This was a Saturday night when we stayed. The restaurant was closed. One of the reasons for choosing this hotel was because after a 6 hour drive it had a restaurant, so we didn't have to wonder around looking for somewhere to eat. The website says the restaurant is open on Saturdays. But the girl on reception who was really nice told us because its quiet they didn't open. Next point, hotel says parking, got there parking full? Hang on thought the hotel was quiet? So we were advised that free parking was available about 100 metres up the road, this was full. So the receptionist said it would be ok to leave it outside the front of the hotel. This was nice of her. Got up in the morning, car had been broken into, nothing taken apart from a jumper, so had to drive to Calais then 4 hours back home with no window. The staff did try to cover the window before we found out to help then the chap on reception help me to try and cover the broken window, so cant fault them for that. Would I stay here again, no chance. I cannot put really why this is in the wrong place but if you have ever been to Roubaix you may know what I am talking about. Plus how can a town be shut on a Saturday night? Remember this is my opinion some people may like this hotel. The reason it hasn't got a better review is not just because we had our car broken in to that didn't help it was the restaurant being shut when the website says it is open and the lack of clarity on parking, and breakfast was nothing to shout about either

Dear Guest, First of all, thanks a lot for your stay and comment regarding your experience in our hotel. We took good consideration of your impression, and totally understand your disappointment after the events he went through. Indeed, we are sorry about what happened to your car; our private parking was indeed fully booked at this date. We show on our website a “public parking indoor”, which is not ours, but the public parking located 5 minutes walking from the hotel. Regarding the Restaurant’s closure on weekends, there is indeed a mistake on the website we are currently changing, as the text says it is closed but the pyctrogram says the contrary. We are sorry for any inconvenience caused. My colleagues did their best to help them, including providing you with a cheese or charcuterie plate at the bar. Please receive all our sincere apologies your experience. Best regards, Juliette Service commercial

Fenomenal

Nota de Tripadvisor 5.0/5

federicosaiz De negocios - Valoración certificada de TripAdvisor

Todo muy bien Estuve en una convención y pAra eso, es genial. Habitaciones fenomenales y limpias. Trato agradable, parking gratis Pista junto al río si quieres hacer running en lugar de ir al gimnasio. Comedor en terraza fantástico y un bufé aceptable.

Dear guest, It is always a pleasure to receive positive remarks. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Your comments are our best reward! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, The Hotel Manager

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 97 opiniones 6.8/10 Ubicación
  • 194 opiniones 5/10 Habitación
  • 198 opiniones 8.8/10 Servicio
  • 115 opiniones 4.6/10 Comodidad
  • 74 opiniones 4.6/10 Ambiente
  • 70 opiniones 6.8/10 Desayuno
  • 62 opiniones 4.4/10 Instalaciones
  • 43 opiniones 5.1/10 Limpieza

Ofrecido por Trustyou

Todos nuestros hoteles en ROUBAIX