Pullman Zhangjiajie 5 yıldız

Tripadvisor puanı 4.5/5 1.204 görüş

Pullman Zhangjiajie - Image 1
Pullman Zhangjiajie - Image 2
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No. 188 Gaoyun Road, Wulingyuan, Zhangjiajie, Hunan, China, 427400 ZHANGJIAJIE, China

Açıklama

Otel ekstraları

  • Located in a high quality ecological environment with beautiful natural scene

  • 10-mins walk to Zhangjiajie National Forest Pk., 25-mins drive to Grand Canyon Glass.

  • The first five-star international hotel in Zhangjiajie

  • Next to the Charming Xiangxi Cultural Square

  • It takes only 2.5-hour from Changsha by high-speed rail.

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Otelin konumu

Pullman Zhangjiajie

No. 188 Gaoyun Road, Wulingyuan, Zhangjiajie, Hunan, China
427400 ZHANGJIAJIE
China

GPS:29.346644, 110.546386

Telefon
Faks +86 744 566 6168

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Yüzme havuzu
  • Araba parkı
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları
  • Oda servisi

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Daha fazla bilgi edinin

TripAdvisor Derecesi  4.5/5  1.204 görüş

Needs renovations and long drive from park

Tripadvisor puanı 2.0/5

Sandra Q TripAdvisor onaylı yorum

This hotel is old and requires a major renovation. The service and hotel does not meet Pullman standards. There appears to be a lot of tourists from mainland China and they are clearly catering to that clientele. So do not book this hotel if you are looking for Western standards. Also, I booked this hotel to visit the two National parks (which btw were stunning and worth the visit). It turned out to be a 45 minute drive from either park. The parks were super busy and losing that time driving just meant longer lines arriving later at the park. The 45 minute drive back after a long day at the park wasn’t that fun either. There are hotels far closer that would have saved the time and were more centralized to other things like restaurants and shops. Instead of time driving, we could have spent the time enjoying the city. One of the park entrances is literally right in the middle of the main city so I suggest you consider one of those hotels if you want to maximize your time there.

Dear guest, Thank you for taking the time to tell us about your experience at the Pullman Zhangjiajie. I am sorry that some your experience did not meet your expectations; please allow me to express my sincerest apologies. Our hotel is near EAST entrance of National Forest Park, it will just take about 5 minutes to drive here. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Its the Pullman Chinese style.

Tripadvisor puanı 3.0/5

h88na Aileler - TripAdvisor onaylı yorum

Booked the Pullman expecting actual Pullman luxury and service. Think again..you are in China. Its their version. The hotel looks amazing at reception and then it goes a bit thumbs down thereafter. A little sad and dated. The hotel was extremely busy during August because of the school holidays. Breakfast time was carnage! I asked for an upgrade and was given a room near the street where the show is. For a few hours each evening you hear bellowing sounds on microphones. It's crazy! Avoid this side of hotel if you chose to stay here. A single couse meal for 2 at the hotel restaurant (western) with drinks will cost £57. Quite high for China. The pool is outside. You must wear a swim cap otherwise no entry. It's empty early afternoon while people are out. Location is ideal. Costs 66p via didi to the start gate of the park. Must say the beds were super cosy. Bathroom includes a shower and bath and is very spacious. Mini bar is empty so you can use the fridge. Bottled water supplied everyday.

Dear h88na, Thank you for taking the time to tell us about your experience at the Pullman Zhangjiajie. I am sorry that some your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Overall good stay at Pullman

Tripadvisor puanı 4.0/5

Edmond L TripAdvisor onaylı yorum

Stayed 2 nights with my wife and 8 year old boy. Room felt dated but spacious. There was a bathtub which was good Location is very near the Wulingyuan park entrance (entrance to the mountains) Taxi ride is just 5 to 10 mins. Morning breakfast selection was limited and not that amazing but passable. Wulingyuan town area itself is quite small and can be easily explored within a day. The hotel's location is a good starting point. Staff can be seen as either helpful or pushy as they try to sell you tickets to the attractions/night shows. As we had already bought tickets online, we told them we didnt need it. Hotel Room: 3 Stars (Standard room with bathtub) Room View: 4 Stars (View of some mountains and other hotels) Service of Staff: 3 Stars (Average service, helped with luggage) Lounges/Restaurants: 3 Stars (Limited selections, average taste) Room Service: NA Location: 4 Stars (Near to mountains and Baofeng lake)

Dear Edomon, Thank you for taking the time to tell us about your experience at the Pullman Zhangjiajie. I am sorry that some your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Perfect stay

Tripadvisor puanı 4.0/5

DGMONOJ Couples - TripAdvisor onaylı yorum

Location is 1 km. walk away from forest park west gate entrance. Middle of other Zhanjiajie attractions like- Grant Canyon, Dragon cave, Lake etc. A famous show is next door. So many restaurants and street food nearby. Inhouse food is delicious and reasonably priced. Staff are excellent, cooperative and attentive though having little English communication skill. Basic amenities and cleanliness need to be improved. As sum, considering all these, I would recommend staying.

Dear guest,Thank you for taking the time to share your wonderful feedback. We are delighted to know that you had a great stay with us and appreciated our convenient location, hotel service. We look forward to welcoming you back again. Do let us know if we can be of any assistance to make your next trip to Zhangjiajie even more memorable. Wishing you safe travels.

Another good stay

Tripadvisor puanı 5.0/5

Larrykorea Couples - TripAdvisor onaylı yorum

Large room, clean and comfortable. Meals were good, assorted cuisines. Good price, my fourth stay here. The concierge was very helpful as we were not on a tour. Language was an issue at times but we managed. There were few tourists when we visited November 22-26. There is always something new to see here.

Dear Larrykorea, We very much appreciate your comments regarding your stay at the Pullman Zhangjiajie. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

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