ibis Styles Catania Acireale 4성

고객 평점 (ALL 평가) 4.5/5 212 리뷰

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호텔설명

호텔 추가 정보

  • Eco-Friendly Hotel Ecolabel Certified 2024-2025

  • Large indoor parking

  • Rich continental buffet breakfast

  • Adjacent to the Timpa nature reserve

  • Close to the airport and Etna coast resorts

숙박

호텔 위치

ibis Styles Catania Acireale

Via Madonna delle Grazie 98A/B, Sicilia / Catania
95024 ACIREALE
Italy

GPS:37.594682, 15.169405

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 셔틀
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

LA GAZZENA

The 24h La Gazzena lobby bar offers a wide selection of drinks and a menu of hot and cold dishes to discover smells and flavors of our land. An evening pizza delivery service is also available.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  212 리뷰

TripAdvisor 평가  4.5/5  1,436 리뷰

2024으뜸 시설

Sauna hotel !

트립어드바이저 평점 1.0/5

Getaway15830012306 TripAdvisor 인증 리뷰

Very disappointed. Air-conditioning not functioning properly.. inside it was extremely hot. Some people were seen in the middle of the night outside the hotel to cool themselves. Breakfast.. boiled eggs were served cold from the refrigerator.

Hotel not to be trust

트립어드바이저 평점 1.0/5

joseph p TripAdvisor 인증 리뷰

Ac was disaster during a heat wave i pretend a good quality of accommodation.friend of our group was sent in another room wich is far for 100 meters away from the group this is a bad situation and not acceptable.and during the dinner we was set on a table with the sun front of us.

Dear Sir, We are very sorry, unfortunately due to an electrical fault at night the air conditioning chiller went off. I n the morning we immediately took care of it. The air conditioning in our hotel works perfectly. Your review has the sense of spite that adds nothing to the readers. We apologize for the inconvenience.

So Bad Experience

트립어드바이저 평점 1.0/5

Caroline G TripAdvisor 인증 리뷰

I could say The Hotel and all the rooms are nice but you must arrange the Aircondition no fresh air !! If you want positive feedback work on this issue before you will loose so much Tourists.... Me definately i wont be your guest anymore im so dissapointed with the Aircondition issue !!! I went to many any hotels but ive never found this issue . Thanks .

Dear guest, First of all, thank you for taking the time to provide us with your feedback on your experience at our hotel. I am sorry to read that your dissatisfaction refers to the air conditioning system. I can assure you that the air conditioning system works. During the days you were guests in our hotel, the rooms had a temperature of 24 degrees, when outside it was 40 degrees during the hottest hours. Each room has the possibility of lowering and/or increasing the temperature +3 degrees or -3 degrees. Your request was to have a temperature of 16 degrees or even less. In addition to your group, the hotel was occupied by many other guests who did not complain about this problem, so probably the temperature was fine. The front desk staff and the maintenance staff did everything they could to respond to your problems, checking daily that the system was ok, but there was nothing wrong. It was probably a question of different habits and standards regarding the use of air conditioning. We are sorry but we hope to welcome you again in our hotel in the future.

Etna view- lovely hotel

트립어드바이저 평점 5.0/5

AmaliaK2204 TripAdvisor 인증 리뷰

Comfortable big rooms, away from the centre, as I wanted, it was quiet and very relaxing after the long days we had. The breakfast was tasty and the variety satisfying. It was clean, rooms and all the areas of it. Personel was really polite and willing to help us find restaurants, places, info about Sicily. Our room had an amazing view of Etna! A local restaurant is right next to the hotel -2min walk, which is a plus for the hotel. I definately suggest it if you have a car.

Dear guest, thank you for taking the time to tell us about your experience at the ibis Styles Catania Acireale. We very much appreciate your comments regarding your stay at the ibis Styles Catania Acireale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

위치가 매우 나쁨

고객 평점 2.0/5

권. 친구 - 전체(All) 통지 확인

승용차가 없이 대중교통을 이용하려면 많은 인내가 필요함. 25분정도 인도가 없는 도로를 차를 피해가며 걸어야함

K. YOUNG SUB님께, 소중한 시간을 내어 ibis Styles Catania Acireale 이용 소감을 작성해 주셔서 대단히 감사드립니다. 투숙하시는 동안 호텔 이용에 불편을 드려 심심한 사과의 말씀을 전합니다. Accor 호텔은 높은 수준의 서비스 품질 표준을 준수하고 있음을 다시 한번 강조드리며, 향후 호텔 이용 시 보다 나은 서비스를 기대하실 수 있을 것입니다. 가까운 시일에 Ibis Styles에서 고객님을 다시 만나 뵙기를 고대하겠습니다. 다음 번 호텔 이용 중 불편한 사항이 있으면 언제든지 저에게 문의해 주시기 바랍니다. 감사합니다.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 197 리뷰 8.5/10 위치
  • 313 리뷰 8.2/10 객실
  • 221 리뷰 9.2/10 서비스
  • 7 리뷰 4.8/10 인터넷 가격
  • 255 리뷰 8.3/10 조식
  • 213 리뷰 8.3/10 안락함
  • 120 리뷰 7.3/10 청결도
  • 60 리뷰 9.3/10 분위기

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