Mercure Siracusa Prometeo 4성

고객 평점 (ALL 평가) 4.6/5 268 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
Mercure Siracusa Prometeo - Image 1
Mercure Siracusa Prometeo - Image 2
Mercure Siracusa Prometeo - Image 3
Mercure Siracusa Prometeo - Image 4
Viale Teracati 20, 96100 SIRACUSA, 이탈리아

호텔설명

호텔 추가 정보

  • Located in the heart of the city

  • Free Wi-Fi throughout the hotel

  • A stone's throw from the Archaeological Park and 20 minutes walk from Ortigia Island

  • Room service available

  • Smart TV connected to the internet

숙박

호텔 위치

Mercure Siracusa Prometeo

Viale Teracati 20
96100 SIRACUSA
이탈리아

GPS:37.0761, 15.281811

전화
팩스 +39 0931 461616

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 수영장
  • 주차장
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

PANORAMIC RESTAURANT

The panoramic restaurant offers outstanding dishes that blend different flavors and influences with the evolution of local tradition, a mix of ancient flavors and new experiences. It also offers a wine list with regional and national wines.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.6/5  268 리뷰

TripAdvisor 평가  4.4/5  1,613 리뷰

2025으뜸 시설

Excellent clean, luxury hotel. Fabulous food and spa!

트립어드바이저 평점 5.0/5

Linda B TripAdvisor 인증 리뷰

The hotel is close to the Roman ruins. It is also within walking distance to the Syracuse island. Several excellent restaurants nearby.

Great experience

트립어드바이저 평점 5.0/5

melissamM763PQ TripAdvisor 인증 리뷰

From the moment you walk in and smell the lobby you know this hotel is being well taken care of. Room was clean. Bathroom was clean. Towels were clean. Everything you can ask for. As a bonus breakfast was really good and there’s a rooftop pool. No complaints. Slept throughout the night. Staff was very nice.

Short break

트립어드바이저 평점 5.0/5

Dotty5200 TripAdvisor 인증 리뷰

Cleaners, breakfast and bar staff and staff and reception staff have been fantastic. Friendly and helpful and nothing was too much trouble. We stayed in privilege room on second floor. Room was large and comfortable. Breakfast was great, quite a large variety to chose from. Roof top pool was an added bonus and we always managed to get some m loungers. Would definitely recommend this hotel. The price we paid gave great value for money,

Trip of a lifetime to Sicily!!

트립어드바이저 평점 5.0/5

Guide303263 Couples - TripAdvisor 인증 리뷰

First time visiting Sicily (first generation children who speak fluently ) couldn’t be more happier staying at Mercure Siracusa Prometeo. Walking into the lobby where we were welcomed by Umberto, who was more than hospitable and greeted us as if we were family. Whatever our needs where he made sure they were met by accommodating us and giving us advice of where to eat and how to navigate around Siracusa. The rooms were immaculate , the rooftop pool and view were incredible especially at sunset having a glass of wine and watching the sun go down was breathtaking. I highly recommend this hotel for its hospitality and accommodations and also the wonderful breakfast and dinner they serve . Thank you to Umberto and staff for a wonderful stay. Jesse and Maria ❤️

Poor Value - would not recommend.

트립어드바이저 평점 2.0/5

FrequentTraveller096 TripAdvisor 인증 리뷰

Definitely the most expensive Mercure hotel I have stayed in. Probably the most expensive Accor hotel I have ever stayed in. At 361 Euro (Room Only – no breakfast) for the lowest category and smallest room in the hotel this is a rip-off. Room overlooked what is probably the busiest and noisiest road in Siracusa. Must be very close to the hospital, given the continuous sirens from ambulances. I was not recognised as a Gold Accor member and was offered no upgrade. Internet was so slow it was almost unusable. No glasses in rooms, only paper cups, which leaked all over the side tables and floor. Housekeeping was inconsistent with having to ask staff for items that had not been attended to. E.g. coffee, towels, paper cups. One sachet of de-caf and one sachet of regular coffee only. Pool area – towels were difficult to obtain and were of poor quality

Dear Guest, Thank you for sharing your detailed feedback. I'm truly sorry to hear that your experience did not meet your expectations, and I sincerely regret the disappointment you felt during your stay. Please accept my apologies for the issues you encountered — especially as a valued ALL Gold member. Recognition of our loyal guests is a priority, and I’m very sorry if you did not feel acknowledged or offered the benefits you are entitled to. I will personally follow up with the team to ensure this is not overlooked in the future. We are also sorry to hear that the room location and noise affected your comfort. While we do our best to accommodate requests for quieter rooms, we understand that traffic and nearby emergency services can sometimes be disruptive. We will be sure to keep this in mind when assigning rooms, especially for longer stays or sensitive guests. Regarding room amenities and housekeeping, your observations are well noted. We are currently reviewing our in-room offering and service standards, and your comments will be shared directly with the housekeeping department to avoid inconsistencies moving forward. I also understand how frustrating it must have been to deal with slow Wi-Fi — our technical team has been informed to address this issue more thoroughly. Finally, I regret the inconvenience at the pool and with towel availability and quality. This feedback helps us identify where we fall short of delivering the level of comfort and value our guests deserve, particularly at the rates we offer during peak periods. Once again, I appreciate your comments and assure you they are being taken seriously. I hope you might reconsider and allow us the opportunity to provide a much-improved experience in the future. Warm regards, Maurizio Garofalo General Manager

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 342 리뷰 8.4/10 위치
  • 367 리뷰 8.4/10 객실
  • 399 리뷰 9.4/10 서비스
  • 12 리뷰 5.5/10 인터넷 가격
  • 260 리뷰 8.7/10 조식
  • 186 리뷰 7.5/10 안락함
  • 147 리뷰 8/10 청결도
  • 27 리뷰 9.6/10 음료

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호텔 보기

해당 객실 카테고리의 1인 1박 요금에 가까운 가격입니다( 현지 규정에 따라 일부 세금은 호텔 도착 시에 지불해야 합니다(예: 숙박세).). 이는 당일 https://all.accor.com/ 웹사이트에서 확인할 수 있는 해당 숙박시설의 모든 세금(VAT 및 관광세 포함) 포함 향후 20일 이내의 1박 최저가 공시 가격에 해당합니다. 기간 및 예약 상황에 따라 다를 수 있습니다. 이 요금은 예약 시에만 보장됩니다. 모든 해외 예약은 호텔이 위치한 국가의 통화로 결제 가능합니다. 예약 시 호텔이 위치한 국가의 통화로 확인된 금액만 보장됩니다. 귀하의 통화로 환산한 근사치를 제공해 드릴 수 있으나 이 액수에는 책임을 지지 않습니다. 결제 시 은행으로부터 은행 수수료 및/또는 환율 수수료가 청구될 수 있습니다.