Mercure Hotel Mildura bintang 4

Catatan Tripadvisor 4.0/5 752 ulasan

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Mercure Hotel Mildura - Image 1
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Mercure Hotel Mildura - Image 4
120 Eighth Street, 3500 MILDURA, Australia

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Lokasi hotel

Mercure Hotel Mildura

120 Eighth Street
3500 MILDURA
Australia

GPS:-34.185473, 142.163601

Telepon
Fax +61 3 5051 2599

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Wi-Fi
  • Air conditioner
  • Properti 100% Bebas Rokok

Kolam renang

Foto non-kontrak

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Peringkat TripAdvisor  4.0/5  752 ulasan

Average room with heating working intermittently

Catatan Tripadvisor 2.0/5

PriyaV661 Bisnis - Ulasan TripAdvisor tersertifikasi

The room I got was average and did not have a Mercure hotel feel, hard to pin point what it was but it just felt very average. The air conditioner was working intermittently and I had to increase the temperature for it to stay on and heat up the room especially on the cold night. My other colleague’s rooms were much better compared to mine and had a better feel to the but still not something that a 4 star hotel rooms should be like. The hotel has a small heritage lift which is handy. Reception staff was nice. We only interacted with them at check in and check out. Won’t really be staying here again.

Total nightmare. The worst Mercure Hotel I have seen all over the globe.

Catatan Tripadvisor 1.0/5

Carstens_Welt Solo travel - Ulasan TripAdvisor tersertifikasi

It's difficult to write a review which describes how bad this hotel really is. At the reception worked a totally unmotivated lady. Unfriendly, cold and unprofessional. I was not informed about WLAN password. When I asked about breakfast (which is included in my Accor Platinum membership) she pointed to their restaurant. The next morning I found out that the hotel has no restaurant at all. So incompetent. During my one night stay (only one night luckily...) I was in touch with three ladies at the reception: afternoon, evening and next morning. All three incompetent and unmotivated. They have no clue what the meaning of "hospitality" is. Emails I sent pior to my arrival have not been answered by the hotel. My Accor Platinum membership comes with some additional benefits. The only benefit I got was an upgrade from a dirty small room to a dirty bigger room with a bathtub. But the bathtub itself was also so dirty that no civilised human being would ever enjoy to use it. The lady at reception did let me know that she and the hotel doesn't care about my platinum membership. When I told her that all this here is not up to the standards of the Accor loyalty program she replied "I don't care. I am only working here". Wow. The hotel itself definitely has not been renovated since the 60's. It's difficult to describe. It has more of a hotel in a Hollywood horror movie. But definitely not a place to stay in 2024. Everything is old, it smells everywhere, everything is dirty and worn out totally. The lift is a nightmare, it has a sliding door, obviously dating from the early 50's. A lot of noise comes from the corridors day and night because of doors. The windows are covered with spider webs. The air condition is broken, it is dirty and spreading germs in the room. The carpet is dirty and covered with stains. Totally disgusting. The furnitures are old and totally tasteless. There is no interior design, the furniture looks more like coming from a flee market. Not to mention that of course also the furnitures are dirty. You definitely don't want to sit one these dirty brown chairs or touch anything. The room itself smells horrible. Difficult to breathe. Windows cannot be opened but are not soundproof. Noise from the street day and night. Sleeping without earplugs impossible. The mattress is a bad joke, it's more like a hammock than a mattress. Bathroom is full of mold, the bathroom door is broken and the ventilation full of dirt and dust. It's another bacteria superspreader. Horrible. My advice to Accor Australia : tear down this hotel, fire your staff, build a new hotel, hire motivated staff and train them in hospitality. It's the worst Mercure hotel I've stayed all over the globe in my whole entire life.

Great location but needs a good upgrade

Catatan Tripadvisor 3.0/5

rodneys289 Couples - Ulasan TripAdvisor tersertifikasi

The staff were very friendly but seemed like they were not fully trained. As there is no bar at the hotel the drink selection is at reception. Upon asking we were informed that there was only one of what we asked for and that supply of most of the other drinks was also very limited. As an ACCOR member that was unexpected. Also there was no bottle opener at the front desk to open the bottles

Old Hotel that needs a bit of TLC

Catatan Tripadvisor 3.0/5

rodneysmallwood Couples - Ulasan TripAdvisor tersertifikasi

The rooms were spacious and clean but really need some money spent on them to upgrade to ACCOR standard. The staff were very friendly but were really not fully trained to cope with anything other than front desk questions. As there is no bar facilities at the hotel itself, ACCOR members get to choose from the selection at reception. The variety and supply were very poor and there was no bottle opener at reception.

Don’t recommend.

Catatan Tripadvisor 1.0/5

Kellie M Ulasan TripAdvisor tersertifikasi

Dirty, old and in desperate need of refurbishing. Noisy rooms. Some lamps wouldn’t work. Shower door unable to close properly. Carpet stained and room smelt. The entire establishment was drab and in need of a good clean. Would not recommend.

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 179 ulasan 9.6/10 Lokasi
  • 231 ulasan 6.1/10 Kamar
  • 94 ulasan 7.7/10 Pelayanan
  • 11 ulasan 3.1/10 Internet
  • 133 ulasan 5.7/10 Kenyamanan
  • 90 ulasan 5.2/10 Kebersihan
  • 75 ulasan 3.7/10 Fasilitas
  • 52 ulasan 2.3/10 Suasana

Diberdayakan oleh Trustyou

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.