プルマンプーケットアルカディアナイトンビーチ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 2,265 件のレビュー

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22 2 Moo 4 Tambon Saku, Amphur Talang, 83110 プーケット, タイ

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ホテル所在地

プルマンプーケットアルカディアナイトンビーチ

22 2 Moo 4 Tambon Saku, Amphur Talang
83110 プーケット
タイ

GPS:8.062978, 98.276642

電話番号
ファックス +66 76 303 270

アクセスと交通機関

ホテルサービス

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敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  2,265 件のレビュー

トリップアドバイザーの評価  4.6/5  4,459 件のレビュー

2025エクセレンス認証

Great, relaxing stay!

トリップアドバイザーの評価 5.0/5

Traveler11699767356 トリップアドバイザー認証口コミ

Great Hotel! Beautiful view from everywhere. Our room was an ocean view room, it was a spacious and modern room. The food is extremely good. Staff is friendly and responsive. The spa experience I highly recommend. Alice did a great job!

What an odd place, nice but odd.

トリップアドバイザーの評価 2.0/5

Gaznil トリップアドバイザー認証口コミ

A very nice looking resort with an amazing view over the Andaman sea. Housekeeping and front desk did a solid job with great respect for us as guests. But... The service in restaurants and pool-area is not on par with neither housekeeping nor the beauty of the resort. Basic skills as ordering and serving all guests in our small company of five in a timely manner was almost impossible. It took forever to get food (40min when ordering a side of french fries) in the pool area and ice cream dessert would melt when waiting until all five of us got our desserts and that is odd. When the waiter took your silverware in the breakfast restaurant they did not return with new ones and there are no place to pick up new ones. It took several minutes to get new ones when asking a waiter and that is odd. The dishes in Echo probably looked amazing leaving the kitchen but upon arriving on the table the were often smeared och the food was tipped over. The chef who seemed to be in charge even said at one point when discussing something with a waiter "I don't care, this isn't 7 eleven". That's a bit harsh, but dining was not a "five star experience" and that is odd. We all got sick (somekind of enteritis) during our visit to the resort, probably not the resorts fault and they started an investigation to make sure their food was safe. During this investigation they book meetings with us. The manager with whom we booked the appointment didn't show up on time. I asked the front desk to page him and waited another 10 min. No show, so I left and I think it is really odd not showing up. (I'm Swedish, not respecting an agreed upon time is really disrespectful in my culture) There were several other nuisances during our 14 night stay. The summary is that is an amazing looking resort but nothing in the resort ran smooth. There was always something when interacting with the staff. My experience with "5 star resort" is everything is easy, and the staff will try to help and almost magically fix problems. The number of "no that is not possible/you can do it yourself" in this resort were many, even as odd things as my children couldn't get ice cream desserts in the temporary restaurant "Ada". Would I stay here again, probably not. Is it worth a visit, absolutely (but DO NOT get full/half board and don't stay more than 7 [maybe 10] days).

Dear Gaznil Thank you so much for sharing your feelings We really do appreciate you taking the time — it genuinely helps us keep improving and get closer to creating a resort that guests truly love. I’m sorry we let you down, that’s not the consistency we aim for, and I completely understand your disappointment. I’m also very sorry the manager didn’t show up when you expected — that’s not how we want to operate, and I’ve already followed up with the leader in person about it. ( it has nothing to do with Swedish - its plain common respect ) I understand you also spoke with our Hotel Manager. He’s currently working on tightening up the food and beverage experience, especially with the newly opened ECHO and the refreshed AZUR menus. Your comments have been taken on board and are helping shape those improvements. Most importantly, I really hope the family is on the road to recovery — your wellbeing matters more than anything else. If you’d ever consider giving us another chance, I’d genuinely love the opportunity to show you what a true Pullman experience feels like. You’re always welcome to reach out to me directly at brett.wilson@accor.com, and I’ll personally make sure you’re well looked after. Thanks again for helping us get better, it is appreciated Brett Wilson General Manager

Lovely spot near Phuket airport

トリップアドバイザーの評価 4.0/5

truthfulluxurytravel トリップアドバイザー認証口コミ

I chose this hotel for its proximity to Phuket Airport for one night and it was perfect. Only 15mins to airport. It’s new, very big and the rooms are lovely. Bright, white, modern and a great option if you want something fresh and comfortable. The resort is built on a hill so you need to use buggies to get to your room, which can feel like a bit of a mission. The property is spread out, so it has more of a large hotel feeling rather than a cosy boutique vibe. There didn’t seem to be much nearby, so it’s more of a stay-on-property experience I think (although I was only there one night so didn’t get to explore. All round, if you need to be near the airport and still want something nice, I recommend it. Looks like a lovely resort for families as well.

Dear truthfulluxurytravel, Thanks for your thoughtful review! We’re glad our “close-to-the-airport-but-feels-like-a-resort” vibe worked perfectly for your short stay. Yes, the buggies add a little adventure, but we like to think of it as a scenic mini-ride before settling into your room. Next time, we hope you get to explore a bit more and enjoy all the hidden corners of the property. Safe travels, and we’d love to welcome you back at our Beach House Your Phuket Home Brett Wilson General Manager

Hard to beat.

トリップアドバイザーの評価 5.0/5

Anna Q トリップアドバイザー認証口コミ

Another great stay at the Pullman Arcadia. Beautiful service, amazing food and idyllic location. This place never disappoints.

Dear Anna Q, “Hard to beat,” Challenge accepted for your next stay LOL We’re thrilled another stay hit the mark—great food, dreamy location, and service that (hopefully) made you feel right at home. Can’t wait to welcome you back for your next unbeatable getaway. Our Resort Your Playground Brett Wilson General Manager

4 night stay

トリップアドバイザーの評価 5.0/5

janetpU9532TK トリップアドバイザー認証口コミ

I had the most amazing Thai massage with Cherry in the Spa. Highly recommend! Beautiful room and loved the breakfast..All the staff were friendly and attentive.

Dear janetpU9532TK, Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed your stay and that Cherry’s Thai massage made such a positive impression. It’s great to know you loved your room, the breakfast, and that our team made you feel so welcome. We hope to have the pleasure of hosting you again soon at Pullman Brett Wilson General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 2,008 件のレビュー 8.7/10 サービス
  • 15 件のレビュー 9/10 インターネット
  • 931 件のレビュー 9.4/10 朝食
  • 623 件のレビュー 9/10 雰囲気
  • 592 件のレビュー 8/10 快適さ
  • 449 件のレビュー 7.4/10 清潔さ

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料金に近い客室カテゴリーの1名様1泊の料金です (朝食、追加サービスを除く)。これは、本日 https://all.accor.com/ のウェブサイトで掲載された、今後 20 日以内の1泊分の当該宿泊施設のすべての税金 (ホテル到着時に税金（宿泊税など）が課される場合がありますが、これは現地の規制に従います。) 込みの最低公示価格に相当します。期間や予約状況により異なります。この料金は予約時にのみ保証されます。すべての予約 (海外) は、ホテルが所在する国の通貨で支払われます。予約時に確認した、ホテルが所在する国の通貨での金額のみが保証されます。お客様の通貨へ換算した場合の概算値を提示することはできますが、これは契約上のものではありません。お支払い時に、銀行から銀行手数料および/または為替手数料が請求される場合があります。