プルマンプーケットアルカディアナイトンビーチ 5 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.7/5 2,297 件のレビュー

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ホテル所在地

プルマンプーケットアルカディアナイトンビーチ

22 2 Moo 4 Tambon Saku, Amphur Talang
83110 プーケット
タイ

GPS:8.062978, 98.276642

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敷地内
  • プール
  • 駐車場
  • ペット不可
  • シャトル
  • レストラン
  • 車椅子でのご利用に対応
  • フィットネスセンター
  • Wifi
  • エアコン
  • 朝食
  • バー
  • 会議室
  • ルームサービス

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.7/5  2,297 件のレビュー

トリップアドバイザーの評価  4.6/5  4,464 件のレビュー

2025エクセレンス認証

Beautiful place with relaxation and luxury

トリップアドバイザーの評価 5.0/5

Anirban C トリップアドバイザー認証口コミ

had a beautiful stay at this property for 4 days in Nov 2025. Right from the checkin everything went well. The GM brett personally greeted our family with a smile. being gold member our room was upgraded. Food was amazing. The property is situated over top of a nationalpark and beach. views of andaman see is breath taking , not so much crowd. very selective people and service is world class also very near to airport and cabs available. Pullman is a luxury collection and if you can afford , I will highly recommend. The C bar has amazing drinks and view and service is great. azure bar is also very good and their food is hidden gem. Breakfast is wide spead , tropical fruits are mind blowing.

Amazing experience

トリップアドバイザーの評価 5.0/5

Passenger10902959293 トリップアドバイザー認証口コミ

The hotel Is amazing I loved the facility the staff are amazing all the staff from the reception to the buggy drivers and the Villa view is just spectacular The spa was One of the best massage experiences.. my therapist Alicia did amazing job I loved her massage extremely recommended.

Dear Passenger10902959293, Honestly, it sounds like the kind of stay that ruins all future vacations - LOL Amazing hotel, gorgeous views, and staff who actually care, thats the combo we are aiming for. If you’re still thinking about the massage, it must have been next-level. Alicia clearly worked some magic. Glad you had such a great experience… now the only problem is wanting to go back immediately but you are welcome anytime Our Resort Your Playground Brett Wilson General Manager

Great, relaxing stay!

トリップアドバイザーの評価 5.0/5

Traveler11699767356 トリップアドバイザー認証口コミ

Great Hotel! Beautiful view from everywhere. Our room was an ocean view room, it was a spacious and modern room. The food is extremely good. Staff is friendly and responsive. The spa experience I highly recommend. Alice did a great job!

Dear Traveler11699767356, Thank you so much for the wonderful review! We’re thrilled you enjoyed the ocean views — we like to think the sea does half our job for us. It’s great to hear your room hit the mark and that you loved the food (our chefs are currently beaming with pride). And I completely agree about the spa — Alice has magic hands, and we’ll be sure to pass along the compliment. We’re so glad you felt well taken care of by the team. Come back anytime you need more views, good food, or a little pampering — we’ll keep everything warm, relaxed, and ready for you! Our Resort Your Playground Brett Wilson General Manager

What an odd place, nice but odd.

トリップアドバイザーの評価 2.0/5

Gaznil トリップアドバイザー認証口コミ

A very nice looking resort with an amazing view over the Andaman sea. Housekeeping and front desk did a solid job with great respect for us as guests. But... The service in restaurants and pool-area is not on par with neither housekeeping nor the beauty of the resort. Basic skills as ordering and serving all guests in our small company of five in a timely manner was almost impossible. It took forever to get food (40min when ordering a side of french fries) in the pool area and ice cream dessert would melt when waiting until all five of us got our desserts and that is odd. When the waiter took your silverware in the breakfast restaurant they did not return with new ones and there are no place to pick up new ones. It took several minutes to get new ones when asking a waiter and that is odd. The dishes in Echo probably looked amazing leaving the kitchen but upon arriving on the table the were often smeared och the food was tipped over. The chef who seemed to be in charge even said at one point when discussing something with a waiter "I don't care, this isn't 7 eleven". That's a bit harsh, but dining was not a "five star experience" and that is odd. We all got sick (somekind of enteritis) during our visit to the resort, probably not the resorts fault and they started an investigation to make sure their food was safe. During this investigation they book meetings with us. The manager with whom we booked the appointment didn't show up on time. I asked the front desk to page him and waited another 10 min. No show, so I left and I think it is really odd not showing up. (I'm Swedish, not respecting an agreed upon time is really disrespectful in my culture) There were several other nuisances during our 14 night stay. The summary is that is an amazing looking resort but nothing in the resort ran smooth. There was always something when interacting with the staff. My experience with "5 star resort" is everything is easy, and the staff will try to help and almost magically fix problems. The number of "no that is not possible/you can do it yourself" in this resort were many, even as odd things as my children couldn't get ice cream desserts in the temporary restaurant "Ada". Would I stay here again, probably not. Is it worth a visit, absolutely (but DO NOT get full/half board and don't stay more than 7 [maybe 10] days).

Dear Gaznil Thank you so much for sharing your feelings We really do appreciate you taking the time — it genuinely helps us keep improving and get closer to creating a resort that guests truly love. I’m sorry we let you down, that’s not the consistency we aim for, and I completely understand your disappointment. I’m also very sorry the manager didn’t show up when you expected — that’s not how we want to operate, and I’ve already followed up with the leader in person about it. ( it has nothing to do with Swedish - its plain common respect ) I understand you also spoke with our Hotel Manager. He’s currently working on tightening up the food and beverage experience, especially with the newly opened ECHO and the refreshed AZUR menus. Your comments have been taken on board and are helping shape those improvements. Most importantly, I really hope the family is on the road to recovery — your wellbeing matters more than anything else. If you’d ever consider giving us another chance, I’d genuinely love the opportunity to show you what a true Pullman experience feels like. You’re always welcome to reach out to me directly at brett.wilson@accor.com, and I’ll personally make sure you’re well looked after. Thanks again for helping us get better, it is appreciated Brett Wilson General Manager

Lovely spot near Phuket airport

トリップアドバイザーの評価 4.0/5

truthfulluxurytravel トリップアドバイザー認証口コミ

I chose this hotel for its proximity to Phuket Airport for one night and it was perfect. Only 15mins to airport. It’s new, very big and the rooms are lovely. Bright, white, modern and a great option if you want something fresh and comfortable. The resort is built on a hill so you need to use buggies to get to your room, which can feel like a bit of a mission. The property is spread out, so it has more of a large hotel feeling rather than a cosy boutique vibe. There didn’t seem to be much nearby, so it’s more of a stay-on-property experience I think (although I was only there one night so didn’t get to explore. All round, if you need to be near the airport and still want something nice, I recommend it. Looks like a lovely resort for families as well.

Dear truthfulluxurytravel, Thanks for your thoughtful review! We’re glad our “close-to-the-airport-but-feels-like-a-resort” vibe worked perfectly for your short stay. Yes, the buggies add a little adventure, but we like to think of it as a scenic mini-ride before settling into your room. Next time, we hope you get to explore a bit more and enjoy all the hidden corners of the property. Safe travels, and we’d love to welcome you back at our Beach House Your Phuket Home Brett Wilson General Manager

との提携 TripAdvisor

その他のウェブユーザーの評価

  • 1,115 件のレビュー 8.4/10 ロケーション
  • 1,585 件のレビュー 8.4/10 客室
  • 2,052 件のレビュー 8.8/10 サービス
  • 17 件のレビュー 9.3/10 インターネット
  • 937 件のレビュー 9.4/10 朝食
  • 636 件のレビュー 9/10 雰囲気
  • 600 件のレビュー 8.1/10 快適さ
  • 452 件のレビュー 7.4/10 清潔さ

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