ibis budget 乌尔姆城市酒店 1 星

客户意见评级 (ALL 评级) 3.5/5 616 评论

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描述

酒店其他优惠

  • 以优惠价格获得基本舒适度

  • 每人花费 11.50 欧元即可享用不限量自助早餐

  • 酒店设有地下停车场(收费)

  • 整个酒店(包括客房)全面覆盖免费无线网络

  • 地处市中心,靠近火车总站

我们的客房

酒店位置

ibis budget 乌尔姆城市酒店

Neutorstrasse 16, Parkgarage: Bessererstr.
89073 乌尔姆
德国

GPS:48.401871, 9.986845

抵达和交通

酒店服务

办理登记入住手续 - 从 办理退房手续

酒店内
  • 停车
  • 无限网络
  • 空调
  • 早餐

早餐

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  3.5/5  616 评论

TripAdvisor 评级  3.4/5  687 评论

Face off experience, but clearly not to recommend...

Tripadvisor 评级 3.0/5

Kaffikapsle 经 TripAdvisor 认证的评论

Hotel is a bit a face off experience: while it seems pretty modern when entering the building your booked room and the breakfast room, the public toilet on the ground floor and the hallway reflect a touch of the 80s... while the restrooms on the ground floor clearly need a makeover, this was just bad. Receptionist was really not caring, I mean you could feel she had to do her job, not an inch more. We had a 2 night stay with two rooms for a couple with two kids and a single person, the algorithm of Ibis budget booked us a three person room and a standard double room. OK, our fault, but there it started: First room for three had no third bed, was a standard double room. While telling the reception and getting a second room we got into and realized: room was already used and not cleaned, bed was used, toilet and shower also. Third room was "ok". Third bed for our son had to be made by us. Single room also had it's problems: no light in the shower, toilet was dirty. Second one was "ok". Family room smelled badly of smoke, had to be a smoker room before. Asking for a second comforter for the queen size parents bed was denied with "we carry only the exact amount of comforter as of beds we have" which we were not able to believe, but what could we do.... Everything felt a bit musty, unclean and just not on a Ibis budget standard we are used to. We booked the breakfast, was ok, had a bit of everything for everyone. Parking space was available, narrow but ok. Nice to have your car in a building and not outside. Finally, we booked two nights but felt that uncomfortable we left after one night. We think this says it all... In total we clearly would not come back nor recommend this hotel to anyone.

Dear Kaffikapsle, Thank you for taking the time to share your experience with us. We sincerely apologize for the inconveniences you encountered during your recent stay. It is disheartening to hear about the condition of the rooms and the cleanliness issues you experienced. We are committed to maintaining a high standard of cleanliness and will ensure your feedback is addressed with our housekeeping team. Furthermore, we regret that the room allocation did not meet your expectations and acknowledge the mix-up regarding the bed arrangements. Our aim is to provide a comfortable stay, and it appears we fell short in this instance. Regarding the smoking odor in the family room, we regret that it affected your comfort. As our hotel is a non-smoking establishment, we take such matters seriously and will investigate further. We appreciate your feedback and hope you might reconsider visiting us in the future. Feel Welcome, Sanjeev Wasan

Quick trip to Ulm

Tripadvisor 评级 4.0/5

PDGBLondon 经 TripAdvisor 认证的评论

Always seems odd reviewing a hotel like this, it's basic but okay. I couldn't review the service because I checked myself in and out and had breakfast elsewhere. The cleaning regime seemed inconsistent though. Some were struggling with the self check in that comes in after 10 pm.

Dear PDGBLondon, Thank you for your feedback regarding your recent stay. We appreciate your understanding of our hotel's basic offerings. We are aware of the need to enhance our cleaning processes and are actively working towards that goal. Additionally, we will take note of the challenges some guests face with the self-check-in system after 10 pm. We hope to welcome you back for an improved experience in the future. Feel Welcome, Sanjeev Wasan

Ok hotel for the price, dodgy people at night

Tripadvisor 评级 3.0/5

sarita1187 商务住宿 - 经 TripAdvisor 认证的评论

Visited in Oct 24 - overall ok. Bed was fine and room clean. Don’t take the breakfast, coffee is terrible as it the food, you will be much better off outside. What I really didn’t like were the dodgy people at night that seem to live in this hotel for a longer time than just vacation/business. I encountered a couple that clearly looked like drug addicts. If you stay in your room you will be fine.

Probably the dirtiest hotel I ever stayed.

Tripadvisor 评级 1.0/5

sandrak240 家庭住宿 - 经 TripAdvisor 认证的评论

The dirtiest hotel I ever stayed. Probably the most disgusting hotel I ever stayed. Full of dust and hair everywhere. The rooms smell like cigarettes' even in the rooms that are supposed to be “non smoking". I do not recommend this place not even for one night.

Great budget hotel

Tripadvisor 评级 5.0/5

Blaze I 商务住宿 - 经 TripAdvisor 认证的评论

It is a great hotel for the price. Has codes for the door, breakfast was included and location was right in the center. Easy access to public transport and walking distance to lots of stores. Would recommend.

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其他网络用户评价我们的酒店

  • 865 评论 8.8/10 位置
  • 1,140 评论 4.2/10 房间
  • 706 评论 6.6/10 服务
  • 17 评论 8.5/10 上网
  • 612 评论 3.5/10 清洁度
  • 554 评论 3.4/10 舒适度
  • 385 评论 5.7/10 早餐
  • 99 评论 3.2/10 设施

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