Novotel Bordeaux Centre Gare Saint Jean 4 ดาว

Fantastic hotel within a 10 minute walk from Gare de St Jean rail station. Quiet location right on the tram line for easy access into the city centre. Rooms fresh with everything you need. It appears the hotel has had a recent make over as carpets and fittings all seem new. Air conditioning, opening window, fridge, electric kettle, safe, seperate bathroom to toilet. Beds very comfortable as were pillows. Nice hot shower and shower easy to access. Buffet breakfast excellent as is the restaurant. Foyer has plenty of comfortable seating while waiting. Staff were welcoming and went out of their way to be helpful. Most staff spoke good English which was nice when we do not have any French. We spent three nights here and can highly recommend the Novotel.

We arrived at the Novotel gare saint jean, Bordeaux with realistic expectation of a four stars hotel experience. Comfortable room with excellent costumer service. We were unfortunately in for a surprise. We were greeted by an intense smell of sewer in the room. A very small toilet where we could barely sit with what looked like an old western saloon door. Toilet brush missing: After informing the reception, the stuff brought us a dirty toilet brush at the reception and hand it to us to carry back to our room. Room cleaning: We were presented with the option to pick the room cleaning days at our arrival. We picked every other day and for some reason the intermittence was totally misunderstood. The room was not cleaned when agreed. Once again we went to report to the reception. We were promised that someone was at least going to empty our trash can, bring a clean set of fresh towels and two vouchers for free drinks at the hotel bar because the cleaning time was far gone which we accepted. Unfortunately stuff never showed up to pick the trash nor with the set of fresh towels or vouchers that evening. Bath drainage malfunctioning: Clearly not functioning properly. Water filling the tiny shower floor which is about 0.80 inc or 2 cm and if not shut immediately to wait for the slow drainage to actually happen, the water will spill over. Beside that, the shower head covered with limestone etc… At the end the management gifted us a package of their body care product for the inconvenience. If hotel stars still mean anything I do not believe we had a 4 stars or even a 3 stars hotel experience.

I was on a coach tour . The hotel presents well on arrival but it is a 30 minute walk into center of city , where sites are. The tram is outside but the neighbour hood is messy. The air conditioning is not working properly I had it set very low to keep room with some coolness . The room is a little dated in areas. The shower is average and I couldn’t adjust shower head higher Breakfast is great and plentiful. There are no English tv stations

A convenient, short walk from Gare St Jean, on the edge of the St Michel and St Croix districts, with lots of bars, restaurants and independent boutiques. Fifteen minute walk into city centre or right next to tram stop for those who don't want to walk. Very quiet rooms, with balcony, overlooking hotel courtyard. An ideal base for anyone wanting to be close to the vibrant, bohemian districts of Bordeaux.

No fridge in my room, let alone one with contents; bathroom lighting so designed that I couldn't tell whether I had had a good shave; an absurd difference between the price w/ breakfast and the price without (fortunately there are plenty of cafes nearby). Nice people though.