ibis Clermont Ferrand Nord Riom 3성

고객 평점 (ALL 평가) 4.5/5 841 리뷰

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호텔설명

호텔 추가 정보

  • Free private car park

  • 100% Sweet Bed by ibis bedding

  • Free WIFI throughout the hotel without an access code

  • Family room available

숙박

호텔 위치

ibis Clermont Ferrand Nord Riom

Rue Louis Armstrong
63200 RIOM
France

GPS:45.895533, 3.137884

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 주차장
  • 애완 동물 동반
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실
  • 100% 금연 호텔
  • 룸 서비스

IBIS KITCHEN LOUNGE

비 계약 사진

Light fast food served on site, on the terrace or as an in-room tray service

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  841 리뷰

TripAdvisor 평가  4.0/5  433 리뷰

Beware, Worst customer care ever

트립어드바이저 평점 1.0/5

MaryD750 Couples - TripAdvisor 인증 리뷰

I prepaid for this hotel but was asked to pay again at checkout. I showed the disinterested receptionist a copy of my pre payment invoice(in french) . She assured me I wouldn’t be charged again for the room. I was. I emailed, phoned , contacted Accor hotels customer care all to no avail. I submitted all the evidence but was consistently told I hadn’t overpaid. The manager had no time to talk to me and after 3 weeks I contacted my credit card company, who agreed to pursue the claim on my behalf. This seemed to galvanise the Ibis into action, they eventually agreed a refund after 4 weeks, it took ages to arrive. No apology , nothing. This could have been avoided from day 1 . So no more Accor hotels for me, a loyal customer for years counted for nothing. The poorest customer care experience by miles! Beware!

stop while passing through

트립어드바이저 평점 1.0/5

BelenD649 Couples - TripAdvisor 인증 리뷰

Incorrect booking due to incorrect date, after 10 minutes canceled immediately and the amount was not refunded to us even the lady on the desk confirmed they refund always as the date was even 2 days later. No goodwill neither from Booking.com nor the hotel - it’s a shame.

Stopover in Clermont Ferrand

트립어드바이저 평점 4.0/5

kenneth_key1 Couples - TripAdvisor 인증 리뷰

Room was fine, good restaurants nearby. We used the bar and sat outside. Shame about the great big hailstones which dented my car roof. But can’t blame the hotel for that! Overall a good place to stay.

Excellent Ibis

트립어드바이저 평점 4.0/5

Denise L Couples - TripAdvisor 인증 리뷰

Overnight stay made very easy by the position just off the motorway. Very comfortable room, lovely bathroom and free parking. Near to other hotels with restaurants so choice for eating out. Breakfast buffet look very nice although we didn't have it.

The perfect overnight stop off.

트립어드바이저 평점 5.0/5

ianpostie Couples - TripAdvisor 인증 리뷰

Stayed here many times and it never disappoints. Friendly staff, clean comfortable rooms and a great breakfast. Shops bars and restaurants are just a short drive away. Would happily stay here again on our next trip down to Spain.

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 202 리뷰 9.4/10 위치
  • 314 리뷰 7.1/10 객실
  • 321 리뷰 8.1/10 서비스
  • 5 리뷰 6.5/10 인터넷 가격
  • 176 리뷰 6.4/10 조식
  • 144 리뷰 8.1/10 청결도
  • 105 리뷰 3.9/10 레스토랑
  • 23 리뷰 2.6/10 편의 시설

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