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美居比亚里茨总统酒店 4 星

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美居比亚里茨总统酒店

18 Place Georges Clemenceau
64200 比亚里茨
法国

电话: +33559246640

传真: (+33)5/59249046

  • GARE SNCF DE BAYONNE :  6 2 FOCH

  • GARE SNCF DE BIARRITZ :  6 2 FOCH

  • 乘飞机

    BIARRITZ PARME 达到 4公里 / 2.49 英里

  • 乘火车

    BIARRITZ LA NEGRESS 达到 3公里 / 1.86 英里

GPS :43.481926, -1.559665

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  • 最大面积:50 平方米

  • 最大容量:50 个人

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美居比亚里茨总统酒店 的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级 4.3/5

2,881 评论

tripadvisor

TripAdvisor 评级 4.0/5

859 评论

2021 TripAdvisor 卓越认证
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A nice stay in the center of town

Tripadvisor 评级 4.0/5

suet385 Couples - 14/01/2019 经 TripAdvisor 认证的评论

Centrally located hotel within easy walking distance to most things. Breakfast was good and had a large selection and range. The hotel does not have a restaurant, but has an arrangement with a local nearby restaurant for evening room service. Car parking is next to hotel at 17€ a day. We had a pleasant stay.

two days in Biarritz

Tripadvisor 评级 5.0/5

bill403 Solo travel - 02/01/2019 经 TripAdvisor 认证的评论

The Mercure hotel, like the town of Biarritz is wonderful. I had a nice view of the ocean from my room. The staff was welcoming and the breakfast was very complete. This is an excellent place in the center of the community activities including a great market.

Madame, Monsieur, I thank you for your testimony and my staff and myself are very pleased that you enjoyed your stay. I am sentive about your message concerning the welcoming of my team and the quality of the breakfast. We hope to welcome you again, Receive my best wishes for this new year, Best regards,

Worst Hotel Ever

Tripadvisor 评级 1.0/5

derekchelley Couples - 06/06/2018 经 TripAdvisor 认证的评论

A really bad hotel experience. When we checked in we were told breakfast was included but when we checked out the next morning they said it wasn't and charged us €18 each for a cup of coffee and a croissant. The toilet in the room smelled of cigarette smoke, the curtains didn't close properly so the room couldn't get dark and it was so noisy I had to resort to earplugs - the only time in my two week stay in France, which included 2 separate hotels in central Paris, that earplugs were needed. This was supposed to be a 'Superior' room. I cannot recommend this hotel to anyone looking for a pleasant stay in Biarritz and I was glad I was only staying one night.

Dear Sir or Madam, We thank you for taking time to post your comment. We feel sorry that your experience was so poor with us. Regarding breakfast, there must be a misunderstanding as you receive yourself a booking confirmation via e-mail for a room without breakfast. Our receptionnists always give information for breakfast at check-in in case you change your mind and would like to have it. Our windows are soundproof but as we are located in the city center on the main place, there may be some nights more noisy than others. We regret it deeply. We hope to have the chance to welcome you again one day Kind regards

The best Accor place to be in Biarritz !

Tripadvisor 评级 5.0/5

SanjeevSteffi Couples - 29/11/2017 经 TripAdvisor 认证的评论

The hotel and the room with sea view is just awesome ! But above all the personnel : Alexandra and her night male colleague were very helpful and nice to guide us for our trip in Biarritz ! Special big thanks to them and hope Accor give them a bonus for their excellency at work !

Monsieur, Madame, A big thank you for this very nice message on tripadvisor and for the recommendation you made about the best Accor place to be in Biarritz. My team and I are delighted that your stay has gone well and for us your testimony it is a nice reward. Looking forward to welcoming you again, Regards,

Biarritz let down.

Tripadvisor 评级 2.0/5

thedukeofderwenfawr Couples - 10/10/2017 经 TripAdvisor 认证的评论

We booked a junior suite at Le President as a birthday treat for my wife. What a major let down ! The suite was small compared to others we have stayed in and the retro style bedroom and living area was not to our taste at all. Indeed for a hotel chain of this standing we could not understand how the quality of the furnishings seemed such poor quality. In contrast the bathroom was up-to date and the facilities excellent, however one of my wife's gripes was that , there were no complimentary toiletries, bathrobes or similar that one usually finds in a suite, especially at the price we paid. Indeed the toiletries provided were bog standard if you pardon the pun and we were really disappointed for the price paid. Also with a view over the car park this was not what I had in mind for her birthday. On the plus side the staff were very nice and our room kept spotlessly clean. Parking at 17euros a day in the adjacent car park was, I felt ok for the location. In summary whilst I appreciate taste is completely subjective unfortunately we were really disappointed with the suite, as it was relatively small, no view , and the interior retro design was to us nothing but tacky. I regret to say that at the price we paid overall this was the worse value I have encountered for a long time. As I stated previously the only redeeming features were the very friendly staff and the cleanliness which was faultless.

Madame, Monsieur, Thank you for choosing the Mercure President for your stay in Biarritz. I regret that the layout of our junior suite did not live up to your expectations. I am delighted that you enjoyed the professionalism of my team (they will be happy) as well as the cleanliness of the room. I hope that we will have the opportunity to welcome you for a next occasion, by occupying a room with "Sea view" for example. See you soon, Regards,

Disappointing room, mediocre breakfast

Tripadvisor 评级 2.0/5

pandalarkin2016 Couples - 19/09/2017 经 TripAdvisor 认证的评论

We were very disappointed at the small room & stupidly small twin beds which gave us a poor night's rest. Breakfast was very average. On departure we requested a refund for the price of breakfast (which we had pre-booked) as at Le Mans they advised us that we were entitled to free breakfast at our age in Mercure hotels. At Le Mans the refund was immediate but at Biarritz we were told it would need 'approval'.

Madame, Monsieur, You took the time to give us your opinion about your stay in our hotel, and we thank you. I am sorry that the service did not respond fully to your expectations and please accept my deepest apologies. Be assured that the necessary corrective measures have already been taken to ensure that the quality level meets your expectations earns your trust when you next stay with us. Looking forward to welcoming you shortly, Yours sincerely,

Well located, decent rooms, and efficient service

Tripadvisor 评级 4.0/5

Bigcdot Couples - 22/08/2017 经 TripAdvisor 认证的评论

Repeat visit to centrally located hotel. Chosen for location. Always take ocean view room. Service can be patchy in Biarritz, but this hotel's service tends to be consistently efficient at reception and in breakfast room, even if not particularly warm.

Madame, Monsieur, We thank you for sharing your opinion following your stay, it is a pleasure to read that you enjoyed the hotel and its facilities. However I regret that the warm service did not meet your expectations. Your remarks have been taken into consideration and will be share with the staff. We do hope to welcome you back soon and have another chance to better serve you in the near future. With my best regards,

Nice hotel in centre of town

Tripadvisor 评级 5.0/5

Tiiu V Family - 12/08/2017 经 TripAdvisor 认证的评论

Nice hotel in good place just over street is Lafayette store, grande beach, cafes and shops. Breakfast was quite good (traditional french breakfast, but there was even plant milk) and very helpful Mr David.

Madame, Monsieur, Thank you for your kind message on Tripadvisor, my staff will be very happy when I will share with them, especially Mr David. We hope to Welcome you once again for your next visit in Biarritz. Best Regards,

Good but pricey

Tripadvisor 评级 4.0/5

TWJW Couples - 02/11/2016 经 TripAdvisor 认证的评论

The drains in the bathroom aren't large enough for the amount of water the powerful shower provides. take the drain cover out whilst showering and it's fine. Lovely hotel and charming staff. expensive for a view of the car park though!

Madame, Monsieur, Thank you for your message on Tripadvisor. I am so sorry that the quality did not meet all your expectations, and I beg you to accept my sincerest apologies. However, I am glad that you enjoyed our establishment while finding, among other things, a charming staff. We offer rooms with sea views, but, indeed, the type of room you had (Junior Suite of 32sqm) is positioned with view to the rear of the hotel. We hope to welcome you next time, and that you will be able, perhaps, to take a room with a sea view. Yours Sincerly,

It was a small room

Tripadvisor 评级 3.0/5

villa282 Couples - 07/10/2016 经 TripAdvisor 认证的评论

The hotel was ok, but the room was very small. (We booked a privalage room) The man on reception was very obliging and quite helpful. They served breakfast which was adequate but they did have a restaurant, but there is plenty of restaurants in the area.

Madame, Monsieur, I very much appreciate your comments regarding your stay at the Mercure Biarritz Le Président. It is always a pleasure to receive positive feedback. I will share your comments with my team. I am sure that this testimony will serve as an encouragement to all of us as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and I hope your next visit will be as pleasant as the previous one. Best regards,

September Break

Tripadvisor 评级 4.0/5

peteraM9749XT Family - 20/09/2016 经 TripAdvisor 认证的评论

I had a horrendous journey to Biarritz but that faded away as I received a very warm welcome at the hotel. There was a fault with a partially blocked drain in the shower that I reported and it was fixed by the time I returned. The hotel was clean and comfortable and the staff were very friendly and helpful. The aircon was excellent and the bed was comfortable. A slight problem was that some breakfast items were not replenished after 9am. I was aware that there was no café/bar when I booked but this was a definitive minus.

Madame, Monsieur, I am very sensitive to the testimony that you have shared on Tripadvisor . My team joins me to thank you . You encourage us to continue on this path in order to best respond to your comfort. Your satisfaction in terms of the courtesy of my team, the cleanliness of the hotel, and as well the room comfort, is a great reward. We are at your disposal for your next stay Best regards,

nice ocean view

Tripadvisor 评级 4.0/5

SERGE K 30/08/2016 经 TripAdvisor 认证的评论

Middle but cozy hotel in the heart of Biarritz, we had a Superior room on the top floor with a very nice view of the ocean and Grand Beach, a small yet convenient room, good bed. Standard French breakfast. The friendly and attentive staff.

Madame, Monsieur, Thank you for your warm comments . We are delighted to read that you spent a pleasant time in our establishment . I attach great importance to the feedback from our customers, and I am glad to read your satisfaction with the confort of the room, the good bed and breakfast.I am very sensitive to your comments about the friendly and attentive staff, they will be, themselves, very happy. Best regards,

One of the best Mercure Hotels

Tripadvisor 评级 5.0/5

john r Couples - 20/05/2016 经 TripAdvisor 认证的评论

This is probably the best Mercure Hotel we have ever stayed in. The location could not be bettered and every member of staff was extremely efficient and friendly. The standard of room cleanliness was truly outstanding.

Madame, Monsieur, Thankyou very much for your comment. Your satisfaction is our reward and it allows us to continue in this work of quality for you. See you soon , during another trip to Biarritz. Best regards,

Very convenient but expensive with limited facilities

Tripadvisor 评级 3.0/5

Gloria V Couples - 07/01/2016 经 TripAdvisor 认证的评论

This was an overnight stop on our way to Northern France from Spain. The staff was very friendly and the room was clean but very small but had a comfortable bed. The room size was more akin to an Ibis rather than a Mercure. There was no bar so we went into the town where there were plenty bars and restaurants nearby. Excellent restaurants but very pricey bars. Car parking was next to the hotel but no concessions for hotel guests - €17 per night was rather expensive.

Madame, Monsieur, I refer to your message you left on Tripadvisor. I am sensitive to your satisfaction about the welcoming of my team. You enjoyed the comfort of the room. The rooms measure 22 square meters which is above the average for a 4 star standard which must be at least 16 square meters. In the presentation of our hotel we are not talking about bar or restaurant because our location in the heart of Biarritz allows you to go very easily in one of these establishments. Thank you for your confidence and we send you our best wishes for this new year, Regards,

Biarritz Center

Tripadvisor 评级 4.0/5

OlegKirsanov Friends getaway - 07/12/2015 经 TripAdvisor 认证的评论

One of the best locations in Biarritz. Modern hotel, ample breakfast, a parking lot is just next to the hotel's door. There is no restaurant in the hotel but it's not a problem as the place abounds in good eating establishments.

Madame, Monsieur, I thank you for your message on Tripadvisor concerning your testimony about your stay at the Mercure Biarritz Le Président. Yes indeed, we do not have restaurant inside the hotel but our situation in the heart of the city of Biarritz propose a large possibility of restaurant. I take the opportunity of this answer to send you a very happy new year, Regards,

Could be good BUT . . .

Tripadvisor 评级 1.0/5

JMC66190 Couples - 30/10/2015 经 TripAdvisor 认证的评论

Great location, nicely appointed, good room and en-suite shower room, and breakfast was good (albeit expensive). BUT . . the room was incredibly HOT AND STUFFY because the air-conditioning (i.e. the ability to cool the air) had been switched off throughout the hotel and only heating was available. The only answer was to "open the windows" which didn't really help as it was quite warm outside even though it was the end of October. The stuffiness of the room made it impossible to sleep comfortably and, unfortunately, spoilt our stay. This was compounded by the awful plastic mattress covers.

Madame, Monsieur, Thank you for taking the time to write to us to share your testimony. I am reassured but I regret that your stay was not up to your expectations. I am reassured because you enjoyed all the hotel amenities but I regret that the very good weather conditions (outside the norm for the period) have wasted your stay. At the end of October we usually colder temperatures and we have to be in heating mode. We can not assume that the end of October we were in hot weather, when a few days before your arrival, the majority of customers were asking heating. The vagaries of the weather. We are sorry, Best regards

Mercure Le President Biarritz Hotel - 13/8/15-16/8/15

Tripadvisor 评级 4.0/5

ChrisGoff Friends getaway - 21/08/2015 经 TripAdvisor 认证的评论

A perfectly located Hotel, central to the heart of Biarritz. Very friendly staff throughout my stay and clean & pleasant rooms. Thank you, you made my stay in Biarritz really enjoyable. Thank you again.

I just finish to read your message on Tripadvisor. My staff join me to thank you to share your testimony. We are happy if you spent a nice moment in Biarritz and we hope to see soon for your next stay in the Pays Basque. Best regards,

Fantastic Hotel

Tripadvisor 评级 5.0/5

891DonaldM891 Friends getaway - 29/05/2015 经 TripAdvisor 认证的评论

I stayed at this hotel for one night only as it was on my route during Barcelona Bangers Rally from Callais to Barcelona. Staff were excellent and checking and out were without fuss. Centrally located and although it doesn't have its own car park, the municipal car park is immediately to the left of the hotel entrance @ 15€ overnight.

Dear Madam, Dear Sir, Thank you for your testimony on Tripadvisor following your stay in our hotel. I'm so glad that you apreciated your stay. For your next trip, do not forget to check on mercure.com the best deals that you can avail to make a personalized booking. Looking forward to welcoming you soon for your next stay in Biarritz, Best regards,

Hôtel Mercure Le President Biarritz Centre v novotel anglet

Tripadvisor 评级 4.0/5

william_wilson90 Couples - 30/09/2014 经 TripAdvisor 认证的评论

Stayed at this hotel as novotel Anglet was full {we normally stay there } and was a bit disappointed. Ordered a bottle of champagne, and got no extras unlike other novotels, the fact there is no bar or restaurant's at Hotel Mercure Le President however there are plenty nearby. This is a good hotel at a central location close to everything you need , with all staff well presented and helpful , however if you want to get away from it at a quieter location that has all amenities and only a five minute drive to biarritz novotel Anglet win's it for me.

Madame, Monsieur, Reading your story made ​​me very happy, my team joins me in thanking you. Your comments encourage us to persevere in our vision of this quality to meet the level of comfort you would expect. We hope to see you soon at the Mercure Le President Biarritz Yours sincerely,

GREAT

Tripadvisor 评级 5.0/5

Mahendra Kumar P Business - 28/03/2014 经 TripAdvisor 认证的评论

Nice hotel , co-operative staff, excellent services, whatever I have asked for, I have got instant reply, whenever i will go to Biarritz I will always stay in this Hotel for sure, love to stay in this hotel, nice location, supportive staff, nothing more to ask for , 100% worth for money !!!

Madame, Monsieur, We sincerely thank you for all these compliments that motivate us to continue to transform a stay as a pleasure. We will always be there to welcome you and will always do our best for your comfort. See you soon at Mercure Le President Regards,

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