客户意见评级 4.4/5 10,554 评论
酒店参加 Planet 21 计划，积极推动酒店业可持续发展。
从 16h00 办理登记入住手续
从 12h00 办理退房手续
126 间安静的客房配有舒适的 MyBed 床上用品，面朝绵延的海滩或城市，让您在这里放松身心，享受难忘的住宿体验。
经典房，配备 1 张大床或 2 张单人床，设有露台。
高级海景房，可欣赏部分海景，配备 1 张特大床或 2 张单人床。
来自 100% 认证入住过我们酒店客人的评论发现更多
Could be much better !!
dominioni2020 22/09/2020 经 TripAdvisor 认证的评论
This hotel should be compared with Peninsula. Or Four Seasons or Shangri la Unfortunately it is far away and I am disappointed Service is at 3 or 4 stars level Maintenance. painting is a shame Food is so so
Zhaomeixia 家庭住宿 - 01/08/2020 所有已确认评论
Sofitel Biarritz July 2020
Omar A 28/07/2020 经 TripAdvisor 认证的评论
The hotel is old and needs serious inside and outside renovation However The rooms are very clean and comfortable and the staff is very friendly and professional. Also they need to improve the quality of Breads and Croissant served for breakfast
Wonderful location, aged amenities, terrible front desk experience
kirillbond2020 22/07/2020 经 TripAdvisor 认证的评论
The hotel has everything going for it - superb location, large rooms with terraces, excellent pool and spa facilities however the rudeness and incompetency of the guest relations manager and some of the front desk staff has spoiled our 8 night stay - we got the worst placed room with leaky bathroom ceiling, had to repack and wait to be moved to a new room (not an upgrade) that had construction in front of windows. When we finally were offered an acceptable room (only available upgrade), we lost a day moving 3 rooms in one day and the hotel staff lost my shows when moving my luggage. Only bright light was the hotel manager Celine stepping in on LAST day to offer compensation for lost shoes.
a disappointing stay at a 5 star rated hotel in Biarritz
francoisxavierlouis 18/07/2020 经 TripAdvisor 认证的评论
Room of médiocre style, balcon not neat, bath room veryxsmall and without a propre bath tube and shower place (5 star hotel....), lack of personnel to serve drinks by the pool (one guy only for over 50 long chairs), disastrous massage offering, no automatic replenishment of coffee, ...
我们最新的 20 评论