美居比亚里茨中心广场酒店 4 星

客户意见评级 (ALL 评级) 4.7/5 1,168 评论

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10 avenue Edouard VII, 64200 比亚里茨, 法国

描述

酒店其他优惠

  • 时尚现代精品酒店；秉持环保理念，荣膺 2025 年"绿钥匙"认证。

  • 位于市中心，正对着海滩。露天私人停车场（视空位情况提供）。

  • 整修一新的客房，格调雅致、现代舒适：配备奈斯派索咖啡机/茶/咖啡/Chromecast。

  • 供应包含当地美食的自助早餐，时尚的 Plaza 酒吧可欣赏海景。

  • Plaza 酒吧设有专享协同办公空间，酒店提供会议设施/研讨会会议室

我们的客房

酒店位置

美居比亚里茨中心广场酒店

10 avenue Edouard VII
64200 比亚里茨
法国

GPS:43.482804, -1.558653

电话
传真 +33 5 59 22 22 01

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 欢迎宠物
  • 轮椅可通行
  • 无线网络
  • 空调
  • 早餐
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务
酒店附近
  • 停车

BAR DU PLAZA

我们位于比亚里茨的酒吧拥有充满诗意的壁画，您可以坐在壁画下欣赏美丽的海景。您可以在露台上享用美味的奶油热巧克力、令人神清气爽的招牌鸡尾酒或精选的甜咸美食。

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

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ALL 评级  4.7/5  1,168 评论

TripAdvisor 评级  4.4/5  75 评论

卓越奖 2025

Unbelievable views over Biarritz beach. Phenomenal location

Tripadvisor 评级 5.0/5

davidsI4816UZ 经 TripAdvisor 认证的评论

We were lucky enough to have the best room in the hotel room 306 the view over Biarritz beach were worth every penny.. Yes you pay for the view, but it’s probably the only time you’re going to be there…Just do it..

Dear Sir, Thank you so much for your wonderful review! We’re thrilled that you enjoyed the breathtaking views from room 306 and made the most of our exceptional location right by Biarritz beach. It’s always a pleasure to know that our guests feel their experience is truly worth it. Your enthusiasm means a lot to us, and we hope you’ll have the chance to return for another memorable stay, whether it’s a once-in-a-lifetime visit or the beginning of many more! Yours sincerely, Thuy VU General Manager

Fantastic hotel 100% recomend

Tripadvisor 评级 5.0/5

Helena S 经 TripAdvisor 认证的评论

Stayed for one week, Hotel is beautiful art Deco design, clean,fresh,inviting, spacious rooms,everything you need is there, staff are absolutely incredible, warm,welcoming friendly, nothing is to much trouble, wonderful selection of breakfast items,& drinks available, great location for buses, beach & town .definitely recommend, & would stay again

Dear Madam, Thank you so much for your wonderful review! We're absolutely delighted to hear that you enjoyed your stay with us at Hôtel Plaza Biarritz Plage. It means the world to us that you appreciated our Art Deco design, spacious rooms, and the warm hospitality of our team. We’re thrilled that our breakfast selection, location, and overall atmosphere made your visit so memorable. Your kind words are truly motivating for all of us, and we can’t wait to welcome you back for another fantastic stay by the beach. Yours sincerely, Thuy VU General Manager

Do not stay here on a hot day

Tripadvisor 评级 1.0/5

Rob M 经 TripAdvisor 认证的评论

If you are going to stay in the hotel, make sure you do not stay on a hot day, because the air-conditioning system in the Plaza Biarritz is not fit for purpose. The air-conditioning stopped working in my 11-year-old daughter’s room and she collapsed due to overheating during the night as the room got so hot. We had to rush her to the emergency hospital doctor’s at 6am. Thank goodness for the Air France crew who happened to be in hotel reception who have her some medication to help! At the time the hotel was full, the manager was very apologetic, who gave us one single camp bed, but we were not moved for the next night. Suffice to say, the air-conditioning stopped working again, and I got hardly any sleep. On the third night, they moved my wife and daughter to another room, but this time the air-conditioning in the first room (we had two rooms) stopped working. Most of the staff we spoke to, the maintenance and air-conditioning engineers (we saw them) all agreed that there was an issue with the air-conditioning. It seems guests at the hotel have a lot of problems. It was very clear to us that it is old and unstable, and needs replacing. What made our situation worse was the manager then offered to discount a third off one of the rooms for the duration of the stay, which we thought was fair considering we had practically no sleep at the hotel. However, it turned out he had lied to us, because as soon as we left, his boss overruled him, with a 15% off one night of one room offer. Eventually he relented and gave us 50% off just one night of one room, despite we had hardly slept because of the issues. His attitude was appalling, and he even told us we should be grateful that we had a bed! He behaved as though we were refuges, not guests paying a lot of money for a supposed four star hotel! He even claimed that he had spoken to my 11-year-old daughter and that she had told him she was fine. This I found extremely disturbing as he did no such thing. He did not speak to her and I question what made him claim this. The whole experience was appalling, and it seems that money is the driving practice with this hotel, with profit coming before guests. The manager’s emails all ignored the points I raised and the gaslighting from them was incredible - constantly trying to change the facts. I suspect there will be some sort of excuse reply from them below, but don't believe a word. We couldn’t wait to leave.

Deceiving advertising, poor service

Tripadvisor 评级 2.0/5

Guide822102 经 TripAdvisor 认证的评论

I am very disappointed in my recent stay at Hotel Plaza Biarritz Plage. First, we were unable to check-in early, which is fine, but they told us to come back at the normal check-in time of 3pm. By 3:30pm, our room was still not ready. Then when we were finally able to get into our room, which was advertised as a Deluxe Room with Ocean View, it was extremely disappointing to see that our room directly faced into another dilapidated hotel -- NOT an ocean view unless you opened the doors and craned your head around to see a sliver of water through buildings and a casino. The service was also bad. Cleaning staff did not take our dirty towels which were on the floor of our room, nor the dirty coffee cups and champagne glasses. They also left some cleaning supplies in our bathroom. It's clear they do not do checks of each room to ensure they have cleaned properly. While the overall hotel is cute and has a nice boutique vibe, it did not live up to the $550 USD per night that we paid.

Paradise

Tripadvisor 评级 5.0/5

ailzgleeson Couples - 经 TripAdvisor 认证的评论

Absolutely Devine stay at this hotel. Beautiful decor and the staff were so friendly, welcoming and helpful . The hotel is spotless and a few steps from the beautiful beach. The location is so central to all the shops, bars and restaurants. We had a fantastic stay and will 100% return.

Dear Madam, Thank you so much for your beautiful words. We’re absolutely thrilled that your stay at Hôtel Plaza Biarritz Plage felt like paradise and that you enjoyed everything from our elegant decor and spotless rooms to our central location just steps from the beach. It’s especially rewarding to hear that our friendly and welcoming team helped make your experience so memorable. Knowing that you plan to return means the world to us. We’ll be waiting with open arms for your next visit to Biarritz! Please accept our highest regards. Thuy VU General Manager

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其他网络用户评价我们的酒店

  • 537 评论 9.5/10 位置
  • 655 评论 7.9/10 房间
  • 718 评论 9.2/10 服务
  • 306 评论 7.7/10 舒适度
  • 276 评论 8.5/10 早餐
  • 173 评论 8.6/10 设施
  • 134 评论 7.6/10 清洁度
  • 85 评论 5/10 食物

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