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ibis Kaliningrad Center Hotel 3 stars

Customer review rating 4.5/5 4,601 reviews

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ibis Kaliningrad Center
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+ 17 Services

Hotel extras

  • Located in the historical center of the city

  • 167 rooms

  • Restaurant and bar in accordance with Ibis Kitchen concept

  • Business Center

  • Parking

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Cash machine
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 2 meeting room(s)
  • Self service business centre

Hotel location

ibis Kaliningrad Center

Moscowskiy Prospect, 52
236006 kaliningrad
russian federation

Tel: +74012596430

Fax: (+7)4012596454

Check-in from 14h00

Check out up to 12h00

  • AUTOBUS :  45 YUNOST

  • By plane

    KHRABROVO At 24.7km / 15.35 miles

  • By train

    RAILWAY STATION At 3km / 1.86 miles

GPS :54.709135, 20.506898

Our accommodation(s)

Double room with a king-size bed

  • Max. number of persons: 2
  • Area: From 16 m² / 172 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV

Twin bedded room

  • Max. number of persons: 2
  • Area: From 16 m² / 172 sq ft
  • Views: City View *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV

Classic family roomNon contractual photo

  • Max. number of persons: 3
  • Area: From 34 m² / 366 sq ft
Rooms

Our restaurants and bars

IBIS KITCHEN

Type of cuisine: International

Flavours of the Mediterranean. It's all Mediterranean, from the decor to the wonderful cuisine, in which olive oil is a star ingredient.

Lunch

12:00 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

16:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Bar

Non contractual photo

You are always welcome in our bar. Subscribe to our Instagram profile @ibis_kaliningrad to stay up-to-date with ibis Music nights at our hotel's bar!

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 66 m²

  • Maximum capacity: 50 people

Find out more

Our guest reviews for
ibis Kaliningrad Center

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,601 reviews

tripadvisor

TripAdvisor Rating 4.5/5

797 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Well located

Customer review rating 3.5/5

Anna Friends - 02/12/2020 Confirmed reviews ALL

The location of this hotel is good indeed. You can reach every part of the city from it easily. Everything looks good inside of the hotel. The stuff is friendly. However, breakfasts were absolutely similar day by day, there was no kettle in the room, towels had bad smell like they spent some time in sour water. And nobody washed the floor in our room while we were staying at the hotel for 5 days. We like Ibis a lot but cleaning service is not that good in this specific hotel.

Thank you for your review, Anna! We are delighted to know how pleased you were with our location. We are also happy you enjoyed that our staff was friendly, though we are sorry to read your comments regarding your breakfast experience and room cleaning. This is not indicative of our usual high standards and we are sorry to have fallen short on this occasion. We wish we could have made this right for you at the time. We hope we will have another chance to welcome you and deliver an experience you will love in future. Sincerely, Nadezhda Pechenigina Operations manager

well located

Customer review rating 4.5/5

Hany Business - 26/11/2020 Confirmed reviews ALL

perfect

Dear Hany, thank you for taking the time to leave a review, we appreciate your feedback. It was our pleasure having you at ibis Kaliningrad Center, and we look forward to the opportunity of welcoming you back for another nice stay! Sincerely, Nadezhda Pechenigina Operations manager

Almost excellent

Customer review rating 5.0/5

Roman Friends - 14/10/2020 Confirmed reviews ALL

Excellent location in the very center of Kaliningrad. Being a gold business client, I've felt myself so comfortable at the hotel and everything was in good condition to tune me onto that excellent night I had there. The only disappointment was the reception on checkin. Despite I marked my arrival after 11pm, near 2:00am while riding a taxi from the airport to the hotel, suddenly I got an email saying my stay was cancelled. It was something unacceptable in my view. Having almost a hundred stays at ibis hotel in Europe, it was little bit outstanding attitude. Anyway they had the room for me when I arrived to the hotel 30 minutes after that.

Dear Roman, thank you for the great review! We love knowing how pleased you were with our location. We are also happy you enjoyed our comfortable accommodations and that our staff was friendly. Please  accept our apologies for the issue with a cancellation. This has been caused by technical reasons. Unfortunately we can not keep not guaranteed reservation untill the next day. Our system doesn't let us to change the date. But we kept a room for you. We hope it didn't much influence on your impression from your visit. It was our pleasure having you at ibis Kaliningrad Center, and we look forward to the opportunity of welcoming you back! Sincerely, Nadezhda Pechenigina Operations manager

Pleasant stay

Customer review rating 4.5/5

Anastasia Families - 12/10/2020 Confirmed reviews ALL

The receptionists and staff are really friendly, tactful and helpful, the room is clean, the breakfast is fantastic, the availability of restaurant and bar are very convenient (the fact that they exist in the hotel). The location is perfect!

Dear Anastasia, thank you for your review! We are so delighted you had an amazing stay with us, it is lovely to see our team made such a positive impression on you. We hope to welcome you again soon. Warm regards, Nadezhda Pechenigina Operations manager

Feel like home

Customer review rating 5.0/5

Ioan Business - 09/10/2020 Confirmed reviews ALL

From the kindness of the receptionists till the room cleanliness of the room everything was more than perfect.

Dear Ioan, thank you for sharing a wonderful review! Looking after you was such a pleasure and we are delighted to read that  Anna, Irina, Ekaterina and Sasha made your stay so memorable. Our team take great pride in their service efforts. It means so much to us to hear a review like yours. It is our pleasure to have served you. We are so glad to make you,  as a guest, feel at home during your long stay at our hotel and hope to have the pleasure to welcome you back to Kaliningrad in the near future! You are so special guest to us❤️ Sincerely, Nadezhda Pechenigina Operations manager

As expected

Customer review rating 3.5/5

Anonymous Friends - 07/10/2020 Confirmed reviews ALL

Ibis is always Ibis. However, a little bit old.

Dear Guest, thank you for taking the time to write a review about your stay in our hotel! We are pleased that overall we met with your expectations. We appreciate your sharing your experience, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Nadezhda Pechenigina Operations manager

Good stay

Customer review rating 5.0/5

Dmitry Families - 15/09/2020 Confirmed reviews ALL

As good as usual

Dear Dmitry, thank you so so much for all your compliments and for scoring the hotel so highly! This is our utmost reward. We hope your next stay is just around the corner! ♥️ Sincerely, Nadezhda Pechenigina Operations manager

Nice superior rooms

Customer review rating 4.0/5

Cees Business - 13/02/2020 Confirmed reviews ALL

The stay in general is very satisfying in regard to the rooms and the breakfast. Beds are good as well as the bathrooms. Cleaning is fine The restaurant is absolutely below standard in regard to the meals presented. I have taken dinner twice. The chicken Satey is absolutey not eatable. The tapas presented does not look like tapas. The service is poor, although , threy give it a try. I would like to advise better improve or stop this service.

Dear Cees, thank you for sharing your experience! We're glad that overall your stay was comfortable. We have duly noted your feedback regarding our restaurant service and apologise that the hotel disappointed you on this occasion. Please note that we will pass your constructive criticism on to the related departments so that immediate action can be taken. We do hope you will give us another opportunity to welcome you back, at which time we will spare no effort in providing you with a seamless stay. Kind regards, Nadezhda Pechenigina Operations manager

that is IBIS

Customer review rating 3.0/5

Aleksandr C. Business - 10/02/2020 Confirmed reviews ALL

Very Good location - 10 Reasonable food - 7 Worst Internet access in the room that I ever saw. It was a business trip, and e-mail access in the room was very important for me - 3

Dear Aleksandr, thank you for your review and for providing us with feedback. We are happy to see that overall you enjoyed your stay with us. However we are sorry to hear that you experienced challenges with wi-fi, we would like to apologies and we will share your review with the IT department and Chief Engineer. We hope to welcome you once again at the ibis hotel. We will do our best to make your next stay pleasent. Sincerely, Nadezhda Pechenigina Operations manager

Clean, comfortable and English speaking

TripAdvisor rating 4.0/5

matn0g Couples - 31/12/2019 TripAdvisor review

Very helpful staff speaking english, hotel is clean and very comfortable. Unfortonutelly Internet Connection in Rooms at the and of the hall does not exist. Direct by the router and in the lobby is also very poor - 5Mb/s

Dear matn0g, thank you for your kind words about your recent stay in ibis Kaliningrad Center Hotel. We are delighted to hear that you enjoyed your room and our helpful staff. We have duly noted your feedback regarding internet connection and will certainly monitor closely our service to better deliver our brand promise. We do hope you will give us another opportunity to welcome you back, at which time we will spare no effort in providing you with a seamless stay. Sincerely Nadezhda Pechenigina Operations Manager
Customer review rating 4.5/5

Anonymous Business - 23/12/2019 Confirmed reviews ALL

Low wi-fi signal, bad connection and speed.

Dear Guest, thank you very much for taking the time to leave feedback and for scoring the hotel so highly! Our guests feedback are very important to us and we are pleased mostly everything went well for your stay. However we are dismayed to read you had bad wi-fi connection and low signal in your room. Please accept our apologies for this matter.Be sure that we will check everything in order to avoid this problem in the future. Thanks again for letting us know about your experience. We trust we will have the opportunity to welcome you back! Sincerely, Nadezhda Pechenigina Operations manager

Good service, nice location

Customer review rating 4.0/5

Ksenija Families - 19/11/2019 Confirmed reviews ALL

Staff is very friendly, service is like it is written in description, good location - easy to reach the city center

Dear Ksenija, thank you for taking the time to leave a review, we appreciate your feedback. We are happy to see that you were comfortable during your stay and that our location met your needs. In accordance to ibis standard we provide just one kind of porridge at the breakfast but different kind of porridge day after day. We hope to see you again for another nice stay. :) Sincerely, Nadezhda Pechenigina Operations manager

Worth the cost, but there are some disadvantages

Customer review rating 2.5/5

Tim Couples - 13/11/2019 Confirmed reviews ALL

Pros: Location, breakfast, lobby, building design Cons: Cold, even air conditioner didn’t help Cracks on the ceiling I had to pay for dental kits - really strange for Ibis hotel No room service

Dear Tim, thank you for the review! Your feedback is important to us and I am disappointed to read that the ibis product did not meet your expectations. According to ibis Standards, it is not supposed to provide amenities in a room, but you can always take buy a dental kit and other amenities at the reception. We apologise that the hotel disappointed you on this occasion and appreciate your viewpoint.. We wish you well and hope to serve you better in the future Sincerely, Nadezhda Pechenigina Operations manager

Very nice and clean place to stay.

Customer review rating 5.0/5

Vladimir A. Families - 28/10/2019 Confirmed reviews ALL

WE had to stay for two nights. Very quite place. The room was very clean and tidy. Thank you!

Dear Vladimir, thank you so so much for all your compliments and for scoring the hotel so highly! This is our utmost reward. We hope your next stay is just around the corner! ♥️ Sincerely, Nadezhda Pechenigina Operations manager

Great stay with awesome location

Customer review rating 4.5/5

Pontuska Solo - 09/10/2019 Confirmed reviews ALL

The staff was excellent very helpful. Breakfast was plenty with fresh food and good variety. The location of the hotel is prime very close to many sights and restaurants. Rooms were clean and good space too. Lobby has an atm. Also they organized my transfer to and from airport which ran smoothly. Highly recommended!!

Dear Pontuska! Thank you for your kind words about your recent stay in ibis Kaliningrad Center Hotel. We are delighted to hear that you enjoyed your days in Kaliningrad and especially with us. We will pass on you compliments to our team who will be delighted to hear that they are doing a good job. Hope to have you with us soon again! Sincerely, Nadezhda Pechenigina Operations manager

ok

Customer review rating 4.0/5

Hubert Business - 02/10/2019 Confirmed reviews ALL

constant internet problem

Dear Hubert, thank you for your review and for providing us with feedback. We are happy to see that overall you enjoyed your stay with us. However we are sorry to hear that you experienced some challenges in your room, we would like to apologies and we will share your review with our IT department. We hope to welcome you once again at the ibis hotel. Sincerely, Nadezhda Pechenigina Operations manager

Good Value for Money

Customer review rating 4.0/5

Bla Couples - 05/09/2019 Confirmed reviews ALL

Room was clean and big enough, closet, chair and small table, bathroom clean and big enough. The fridge was a plus. Personell was quite friendly. Unfortunately the internet connection was rather bad and didn’t work quite often. This should be improved.

Dear Bla, thank you for your lovely review. We are pleased to read you enjoyed your stay with us! We were concerned to read your feedback regarding our wi-fi. Please be assured that your feedback has been discussed with IT manager and corrective action has taken place. We look forward to welcoming you back to the hotel. Sincerely, Nadezhda Pechenigina Operations manager

Saved my passport!

Customer review rating 4.0/5

Anonymous Solo - 19/08/2019 Confirmed reviews ALL

It was nice and central. The staff was helpful (directions for getting tickets for the fireworks, for example). Most important was that they came with my passport when I was eating breakfast, before I had even missed it. I had dropped it on the floor somewhere.

Dear Guest, thank you for leaving feedback about our hotel. Every received feedback is a new step towards improving on our service. We would like to thank you on assessing staff attentiveness and location. We are deeply sorry that you had several unpleasant moments in our hotel. We definitely pay much attention to our breakfast organisation and will share this with the team for review and refresher training. We are happy that we could find your passport! Your positive comments and your attitude is the best reward for us. ibis Team will make the best efforts to turn your next stay in our hotel more pleasurable. Sincerely, Nadezhda Pechenigina, Operations Manager.

Good

Customer review rating 5.0/5

Anonymous Couples - 18/08/2019 Confirmed reviews ALL

I liked the stay

Dear Guest, thank you so much for your feedback and for scoring the hotel so highly! This is our utmost reward. We are delighted to know that you enjoyed your stay! We hope your next stay is just around the corner! Sincerely, Nadezhda Pechenigina Operations manager.

Too small room for it's money

Customer review rating 2.5/5

Ilia V. Business - 08/08/2019 Confirmed reviews ALL

Small room, real mess at breakfast time (no forks, no plates, no glasses, no mugs)

Dear Ilia, thank you for your review following your stay at the ibis Kaliningrad Center. We are really sorry that the size of the room did not meet up your expectations. Please accept our sincere apologies. Note that the room size respects ibis standard.We were concerned to read your feedback regarding our breakfast. Please be assured that corrective action has taken place. We hope that despite these points we will be able to welcome you again very soon. Sincerely, Nadezhda Pechenigina. Operations Manager.

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