ibis Pune Hinjewadi bintang 3

Catatan tamu Avis (Peringkat ALL) 3.9/5 791 ulasan

Jaminan Harga
Terbaik
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Rajiv Gandhi Infotech Park, Hinjewadi Phase II, Maharashtra, 411057 PUNE, India

Deskripsi

Keistimewaan hotel

  • Conveniently located

  • Longest breakfast

  • State-of-the-art Meeting and event facilities

  • Wheelchair accessible hotel

  • Airport Shuttle

Akomodasi kami

Lokasi hotel

ibis Pune Hinjewadi

Rajiv Gandhi Infotech Park, Hinjewadi Phase II, Maharashtra
411057 PUNE
India

GPS:18.596559, 73.717718

Telepon
Fax +91 20 3995 6201

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Ruang rapat
  • Room service

Spice IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

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Cari tahu selengkapnya

Peringkat ALL  3.9/5  791 ulasan

Peringkat TripAdvisor  4.8/5  1.197 ulasan

Sertifikat keunggulan 2024

Lunch at spiceit

Catatan Tripadvisor 5.0/5

Sightseer01869123224 Ulasan TripAdvisor tersertifikasi

Had a great experience, friendly staff. Really good food, great hygiene experience was really good the chicken curry was delicious along with fresh tandoor roti and special highlight was their staff friendly ness and were so helpful and helping.😊❤️

Comfortable Stay

Catatan Tripadvisor 5.0/5

Rose Mary T Ulasan TripAdvisor tersertifikasi

Very comfortable and peaceful experience. Very supportive staffs especially Ms. Gouri and Mr. Samkash. Excellent room service. Good breakfast arrangements including live foods. Totally i personally like the experience at ibis pune.

Dear Rose Mary T, We very much appreciate your comments regarding your stay at the ibis Pune Hinjewadi. It is always a pleasure to receive positive feedback. I will share your comments with our team. We are delighted to hear that you found our Heartist, especially Madhura to be helpful who exhibited our core value of Guest Passion. Your feedback is greatly appreciated and motivates us to continue providing exceptional service Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Feel Welcome, Mohan Ananda Rao

Verry good experience & good sevice. I am very comfert to IBiS room are porvided 24 hrs service. I like Ibis hole & room

Catatan Tripadvisor 5.0/5

Midhun B Ulasan TripAdvisor tersertifikasi

Verry good experience & good sevice are porvided 24 hrs service. Good compliment breakfast & londry service. I am very comfert to IBiS room Quality of the room and service What you’d change or improve The best part of your stay I wish to come again & spent my time to IBIS Gouri & samaksh is very helpful for me

Dear Midhun B, Thank you for your positive feedback regarding your recent stay at ibis Pune Hinjewadi. We are delighted to hear that you found our service commendable and enjoyed the comfort of our rooms. It is wonderful to know that our team members, Gouri and Samaksh, made a positive impact on your experience. We appreciate your kind words about our breakfast and laundry services, and we look forward to welcoming you back for another enjoyable stay in the future. Feel Welcome Mohan Ananda Rao

Excellent stay

Catatan Tripadvisor 5.0/5

Tourist19574074809 Ulasan TripAdvisor tersertifikasi

Laundry service,room cleaning are very good. Timely cleaning is also doing. Rooms are very neat and clean. The breakfast also very good. The location and the ambiance is very good.Ibis hotel is good for stay. And the staffs are very cooperative.

Dear Guest, We very much appreciate your comments regarding your stay at the ibis Pune Hinjewadi. It is always a pleasure to receive positive feedback. Thank you for your wonderful feedback! We are delighted to hear you enjoyed your stay, particularly our laundry service, room cleanliness, and breakfast. Your kind words about our staff and ambiance are greatly appreciated. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Feel Welcome, Mohan Ananda Rao

Extremely Disappointing Experience at ibis Pune Hinjewadi

Catatan Tripadvisor 1.0/5

Relax01634953108 Ulasan TripAdvisor tersertifikasi

I’ve stayed at several 5-star and 3-star hotels across the country, including many ibis properties and other Accor group hotels like Novotel, but this was by far the worst experience I’ve ever had. From the beginning, the service was poor. I had requested an early check-in for 1 PM while making the booking itself. Despite this, when I reached the hotel, the receptionist (I believe his name was Vinay) was rude and completely unhelpful. He initially told me I’d get a room by 1:30 PM, so I waited. Half an hour later, he casually told me he couldn’t commit to a time. What was the point of making me wait then? What made it worse was watching him allocate rooms to several other guests who arrived after me. When I asked about it, he told me they prioritize "hourly check-in" guests over those who have booked full day and night packages. That was shocking to hear — apparently, booking a full-day stay makes you the least important customer. On top of that, he then told me to speak to another receptionist because he couldn’t help me with the check-in. I don’t know what personal issue he had, but his behavior was unacceptable, especially in the hospitality business. And this was on a Saturday — with just one staff member at the front desk handling all check-ins and check-outs, leading to more chaos. Later in the day, I called the front desk before heading out and asked them to have the room cleaned while I was gone. When I returned, absolutely nothing had been done. This experience was not only frustrating but completely unexpected from an Accor-managed hotel. I’m highly disappointed and definitely won’t be staying at ibis Pune Hinjewadi again.

Dear Guest, Greetings From Ibis Pune Hinjewadi! Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize that your experience did not meet your expectations and appreciate your insights as they help us identify areas for improvement. We regret to learn about the service issues you encountered during your check-in process. Your experience with our front desk staff does not reflect our commitment to providing excellent service. We understand that the check-in timing and the handling of your request were not satisfactory, and we acknowledge how frustrating this must have been for you. Our policy aims to provide a seamless experience for all guests, and we recognize the importance of honoring early check-in requests. Additionally, we are sorry to hear that your room cleaning was overlooked. This is not the standard we strive for, and we will address this matter with our housekeeping team to ensure better service in the future, requesting to treat this as an isolation because this is not the standards we strive for. Thank you for bringing these issues to our attention. We hope you might consider giving us another opportunity to serve you better in the future. Feel Welcome, Mohan Ananda Rao

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 294 ulasan 9/10 Lokasi
  • 1.259 ulasan 7/10 Kamar
  • 2.565 ulasan 8.9/10 Pelayanan
  • 26 ulasan 6.7/10 Internet
  • 1.033 ulasan 8.1/10 Makanan
  • 595 ulasan 8.4/10 Kebersihan
  • 361 ulasan 9.8/10 Suasana
  • 331 ulasan 7.9/10 Sarapan

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