Novotel Phuket Kamala Beach 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.4/5 1.111 opiniones

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Novotel Phuket Kamala Beach - Image 1
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Novotel Phuket Kamala Beach - Image 4
118/16 Moo 3, Tambon Kamala, Amphur Kathu, 83150 PHUKET, Tailandia

Descripción

Extras del hotel

  • Acceso directo a la playa

  • Bar de la azotea con impresionantes vistas al mar

  • A poca distancia en coche de la bulliciosa Patong

  • Villas con bañera de hidromasaje y piscina privadas

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Localización del hotel

Novotel Phuket Kamala Beach

118/16 Moo 3, Tambon Kamala, Amphur Kathu
83150 PHUKET
Tailandia

GPS:7.96337, 98.28372

Teléfono
Fax +66 76 303 777

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Servicio de transporte
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.4/5  1.111 opiniones

Nota de clientes de Avis 3.5/5

Paula M. C. Parejas - Comentarios confirmados ALL

El hotel es lindo, mi habitación daba al jardín. Lamenté mucho el olor a desagüe y cloaca que había. La entrada a la ducha está muy peligrosa. Ojalá puedan solucionar esos dos temas. El resto muy bien.

Dear Ms. Paula M. C., On behalf of the entire management team at Novotel Phuket Kamala Beach, I would like to express my sincere gratitude for your recent stay and for taking the time to provide us with such important feedback. We are pleased to hear that you enjoyed our beautiful beach and the garden view from your room. However, it is with a heavy heart that I read about the distressing issues you encountered regarding the unpleasant odor and the safety concerns at the shower entrance. Please accept my most sincere and humble apologies for the discomfort and inconvenience this caused during your stay. Providing a safe, comfortable, and pristine environment is our highest priority, and we clearly fell short of our standards in this instance. Please be assured that I have personally met with our Engineering and Housekeeping Directors to investigate the cause of the odor and to immediately review the safety of our shower access. Your feedback is invaluable, as it allows us to take decisive action to ensure such issues are rectified for our future guests. We truly value your patronage and your honesty. It would be a privilege to have the opportunity to welcome you back in the future, allowing us to provide you with the seamless and exceptional experience that you deserve. Should you wish to discuss your stay further or require any assistance with future arrangements, please do not hesitate to contact me directly at any time. With warm regards and deepest respect, Krittayoch Ao-lueknuea (Oakwood) Front Office Manager Novotel Phuket Kamala Beach

Nota de clientes de Avis 4.5/5

Maria A. B. D. Parejas - Comentarios confirmados ALL

Han sido unos bonitos días, cómodos y tranquilos aunque conseguir una tumbona a la sombra era complicado

Dear Ms. Maria A. B. D., Thank you very much for taking the time to share your feedback and for choosing to stay with us at Novotel Phuket Kamala Beach. We are delighted to hear that you enjoyed your stay, finding it comfortable, peaceful, and right on the beach. We sincerely appreciate your kind recognition of our team for their assistance, especially in helping you despite any language challenges. Your thoughtful comments will be shared with the team as they are a great encouragement for us to continue providing attentive and friendly service. We also note your comment regarding the difficulty in finding a shaded sunbed, and we sincerely apologize for any inconvenience caused. Please rest assured that we will review ways to improve this aspect of our guests’ experience. It would be our pleasure to welcome you back for another relaxing and enjoyable stay in the future. Warm regards, Krittayoch Ao-lueknuea (Oakwood) Front Office Manager Novotel Phuket Kamala

Nota de clientes de Avis 4.5/5

Francisco J. L. M. P. En solitario - Comentarios confirmados ALL

Muy buena estancia en un hotel frente a la playa y a pocos minutos caminando de bares, restaurantes, pequeñas tiendas donde contratar excursiones o realizarse un masaje en un país seguro y tranquilo donde el tráfico puede ser algo caótico pero nadie usa el claxon y todo fluye :)

Dear Mr. Francisco J. L. M. P., Thank you very much for choosing to stay with us and for taking the time to share such thoughtful feedback. We are delighted to learn that you enjoyed our beachfront location and found the surrounding area convenient and pleasant during your stay. We are truly happy to hear that your experience was a positive one. However, if there was anything that could have been improved, please accept our sincere apologies. We continually strive to enhance our services and facilities, and your comments are greatly appreciated as they help guide our efforts. It would be our pleasure to welcome you back on your next visit, and we look forward to the opportunity to make your future stays even more memorable. With warm regards, Krittayoch Ao-lueknuea (Oak) Front Office Manager Novotel Phuket Kamala Beach

Nota de clientes de Avis 4.0/5

Maria C. C. Familias - Comentarios confirmados ALL

Buen hotel, aunque necesita un mantenimiento constante debido a la humedad que hay en la zona. Al igual que la playa, aunque sea pública el hotel tendría que mantener su zona limpia y en condiciones (habían botellas, plásticos...) Buen restaurante.

Dear Ms. Maria C. C., Thank you very much for staying with us and for taking the time to share your valuable feedback. We are delighted to hear that you enjoyed our convenient location and restaurant. At the same time, we sincerely apologize for the inconvenience caused by the beach condition and maintenance issues you observed. Due to the natural environment and humidity in our tropical location, constant upkeep is indeed required, and your comments will help us continue improving our efforts. We also work closely with local authorities to maintain the cleanliness of the public beach area and will reinforce our daily cleaning routines in front of the hotel. Your feedback is greatly appreciated as it helps us enhance both our facilities and guest experience. We truly hope to have the pleasure of welcoming you back to Novotel Phuket Kamala Beach for a more seamless and relaxing stay. Warm regards, Krittayoch Ao-lueknuea (Oak) Front Office Manager Novotel Phuket Kamala Beach

Nota de clientes de Avis 4.0/5

Jorge L. V. Parejas - Comentarios confirmados ALL

El personal de limpieza deja el aire acondicionado a 16 grados lo que provocó que mi esposa se enfermara...

Dear Jorge L. V., Thank you very much for staying with us and for taking the time to share your feedback. We are pleased to know that overall you had a pleasant experience with us. However, I am truly sorry to hear about the inconvenience caused by the air-conditioning being set too low after housekeeping service, and that it affected your wife’s comfort. Please accept my sincere apologies for this oversight. We have already reminded our housekeeping team to ensure that room temperatures remain at the guests’ preferred settings in the future. Your feedback is very valuable and helps us to improve the quality of our service. We truly hope to have the opportunity to welcome you and your wife back for a more comfortable and enjoyable stay next time. Warm regards, Krittayoch Ao-lueknuea (Oak) Front Office Manager Novotel Phuket Kamala Beach

Calificaciones de nuestro hotel de usuarios de otras webs

  • 771 opiniones 8.5/10 Ubicación
  • 913 opiniones 7.2/10 Habitación
  • 1.154 opiniones 8.5/10 Servicio
  • 9 opiniones 9/10 Internet
  • 610 opiniones 9/10 Playa
  • 419 opiniones 8.3/10 Desayuno
  • 395 opiniones 7.1/10 Comodidad
  • 325 opiniones 5.6/10 Limpieza

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