Novotel Phuket Kamala Beach 4 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.3/5 1.275 opiniones

Novotel Phuket Kamala Beach - Image 1
Novotel Phuket Kamala Beach - Image 2
Novotel Phuket Kamala Beach - Image 3
Novotel Phuket Kamala Beach - Image 4

Descripción

Extras del hotel

  • Acceso directo a la playa

  • Bar de la azotea con impresionantes vistas al mar

  • A poca distancia en coche de la bulliciosa Patong

  • Villas con bañera de hidromasaje y piscina privadas

Nuestros alojamientos

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Localización del hotel

Novotel Phuket Kamala Beach

118/16 Moo 3, Tambon Kamala, Amphur Kathu
83150 PHUKET
Tailandia

GPS:7.96337, 98.28372

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Servicio de transporte
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Instalaciones libres de humos
  • Servicio de habitaciones

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.3/5  1.275 opiniones

Valoración de TripAdvisor  4.2/5  2.486 opiniones

Certificado de excelencia 2024

Sonrisas y buena atención

Nota de Tripadvisor 5.0/5

Francisco G Valoración certificada de TripAdvisor

Dear Q75230Kfranciscog, Thank you for your kind review! We’re delighted to hear that you enjoyed the warm and attentive service from our team, especially Mr. Nice. We’re also pleased that you appreciated our convenient location, right by the beach and within easy reach of the surrounding nightlife areas. We all look forward to welcoming you back again soon! Best regards, Pataraseth Pokinbenjarasamee General Manager

NOVOTEL KAMALA.... podrían ser más empaticos

Nota de Tripadvisor 3.0/5

Olgapalmero Valoración certificada de TripAdvisor

Dear Olgapalmero, Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience and delay you experienced upon arrival. We understand how frustrating it must have been to wait, especially after a long journey. Unfortunately, there was a miscommunication from the travel operator, as you are aware, which caused your booking not to appear on our arrival list. While we attempted to assist in resolving the issue and ensured your room was prepared as soon as possible, we regret the time it took and the impact it had on your first impression. We’re glad to hear you appreciated the peaceful beachfront location, though we understand that the natural conditions of the beach may not have been ideal for everyone. Your comment regarding the reception team's service is taken seriously. Thai hospitality is something we are proud of, and we’re sorry to hear that this was not reflected during your stay. We will review this with our team to ensure we consistently deliver the warmth and attentiveness our guests expect. Thank you once again for your valuable comments. We hope we’ll have the opportunity to welcome you back and offer you a more seamless and pleasant experience. Kind regards, Pataraseth Pokinbenjarasamee (YU) General Manager

NO VAYAN

Nota de Tripadvisor 1.0/5

M B Valoración certificada de TripAdvisor

Dear mbW3048CV, Thank you for taking the time to share your feedback. We're sorry to hear that certain aspects of your stay fell short of expectations. We understand your concerns regarding the property’s layout, room condition, and buffet offering, and we will be reviewing these areas with our team to identify where improvements can be made. As for the beach, its natural rocky features are typical of this section of Kamala, which offers a quieter and more secluded environment. We appreciate your comments and hope we may have the opportunity to provide you with a more positive experience in the future. Kind regards, Pataraseth Pokinbenjarasamee (YU) General Manager

Agradable ! Personal muy bueno

Nota de Tripadvisor 3.0/5

dorab19 En pareja - Valoración certificada de TripAdvisor

Hotel bonito pero ....

Nota de Tripadvisor 3.0/5

adripedroypaola Valoración certificada de TripAdvisor

Dear adripedroypaola, Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed the peaceful atmosphere, as well as our pool and beachfront location. However, we sincerely apologize for the aspects of your stay that did not meet expectations. Your comments regarding the menu pricing, bathroom odor, language barrier at reception, and pool towel quality are very important to us. Please rest assured that we will address these concerns with the relevant teams to improve our services. We truly appreciate your input, as it helps us enhance the guest experience. We hope to have the opportunity to welcome you again and provide a more seamless and enjoyable stay. Kind regards, Pataraseth Pokinbenjarasamee (YU) General Manager

En colaboración con TripAdvisor

Calificaciones de nuestro hotel de usuarios de otras webs

  • 802 opiniones 8.3/10 Ubicación
  • 919 opiniones 7.1/10 Habitación
  • 1.040 opiniones 8.6/10 Servicio
  • 17 opiniones 7.3/10 Internet
  • 589 opiniones 9/10 Playa
  • 405 opiniones 7.8/10 Desayuno
  • 358 opiniones 6.6/10 Comida
  • 326 opiniones 5.6/10 Limpieza

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