Novotel Тангеранг 4 звезды

Примечание: отзывы клиентов (Рейтинг ALL) 4.5/5 Отзывов: 453

Novotel Тангеранг - Image 1
Novotel Тангеранг - Image 2
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Описание

Особенности отеля

  • Бесплатный WIFI, рабочая зона, диван, телевизор с плоским экраном

  • Спортзал с естественным освещением, детская площадка, бассейн и сад на крыше

  • Ресторан с блюдами местной и мировой кухни, лаунж-бар

  • Большой бальный зал и 7 универсальных конференц-залов

  • Рядом расположен торговый центр Tangcity со множеством магазинов и ресторанов

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Расположение отеля

Novotel Тангеранг

Tangcity superblock, Jl. jend sudirman no. 1
15117 ТАНГЕРАНГ
Индонезия

GPS:-6.194012, 106.633935

Доступ и транспорт

Гостиничные услуги

Регистрация заезда с - Регистрация выезда до

При отеле
  • Бассейн
  • Парковка
  • Ресторан
  • Доступ на инвалидном кресле
  • Фитнес-центр
  • Wi-Fi
  • Кондиционер
  • Завтрак
  • Бар
  • Помещения для деловых встреч
  • Обслуживание в номере

THE SQUARE

Насладитесь превосходным обедом в круглосуточном ресторане с европейской и азиатской кухней. Здесь вам предложат широкий выбор свежих блюд азиатской и международной кухни, приготовленных прямо перед вами.

Отзывы наших гостей

Отзывы наших гостей

Реальные отзывы гостей, которые останавливались в нашем отеле

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Рейтинг ALL  4.5/5  Отзывов: 453

Рейтинг TripAdvisor  5.0/5  Отзывов: 3 086

Super

Примечание: Tripadvisor 5.0/5

Laylo I Реальные отзывы TripAdvisor

Thanks ,Everything is good . 👍 Service is good and highly quality. Polite personal . I love everything ❤️ The best hotel ever. It's clean ,No any insects and flies . Food is nice ,especially chicken soup in breakfast and all cakes are better than original French cakes. Room service also works good .

FALL FROM GRACE

Примечание: Tripadvisor 1.0/5

HansSolo72 Реальные отзывы TripAdvisor

Novotel is always my choice each time I come to Tangerang, but NOMORE, the last visit was VERY DISSAPOINTING. I've booked 2 rooms for 20.09.2024 - 24.09.2024, one for myself and one for my parents. My parents are senior citizens and not very handy with all the checkin procedure, and my flight from the Netherlands was arriving late in the evening. So One month before arrival I've requested the hotel so that my parents can go to their rooms without being asked for payment, I've received confirmation from the hotel that they can check in, I've guaranteed my booking and I'm sure they can see my guest history as a platinum accor member I've been multiple times in the hotel. Unfortunately when they arrived at the hotel, THEY WERE DENIED check in, a couple of 70 plussers and my confused cousin. Despite the aging building and all its shortcomings, I've always enjoyed my stay at Novotel Tangerang, specially the restaurant and bar staff, but the last experinece was the last straw. I'm gonna miss my friends at the F&B service but I guess it's time to find another hotel. VERY DISSAPOINTED, if you can do that to a platinum member, a repeater guest, imagine what can happen to a regular guest?

Dear Mr. Hans Tancil, Thank you for taking the time to share your experience with us regarding your recent stay at Novotel Tangerang. I sincerely apologize for the inconvenience and disappointment that you and your parents faced during check-in. As a valued Platinum Accor member, we strive to provide our guests with exceptional service, and it is disheartening to hear that we fell short in this instance. I understand how frustrating it must have been for your parents, especially given their age and the circumstances surrounding their arrival. Please know that this is not reflective of our usual standards. I appreciate you bringing this matter to our attention, as it helps us identify areas where we can improve. I will personally address this situation with our team to ensure that such misunderstandings do not occur in the future. We are grateful for your loyalty over the years and are truly sorry to hear that this experience has led you to consider other options. We would love the opportunity to regain your trust and demonstrate our commitment to providing excellent service. If there’s anything further we can do or if you'd like to discuss this matter directly, please feel free to reach out at dm@novoteltangerang.com. Thank you once again for your feedback, and I hope we can welcome you back in the future under better circumstances. Warm regards, Adri Prabowo Duty Manager

Little gesture that make you feel like home.

Примечание: Tripadvisor 5.0/5

Sherpa19189805856 Реальные отзывы TripAdvisor

Hotel was next to a Tang city mall which is convenient and room was comfortable and clean. Breakfast spread was good and would like to express sincere appreciation to Ibu Salma who was very kind to prepare some fruits for me for the breakfast. 🙏👍

Dear Sherpa19189805856, Thank you for taking the time to share your experience with us. We are delighted to hear that you found our location convenient and that your room was comfortable and clean. It’s wonderful to know that you enjoyed the breakfast spread. I will certainly pass on your kind words to Salma; she will be thrilled to hear that her efforts made a positive impact on your stay. We appreciate your feedback and look forward to welcoming you back in the future! Best regards, Adri Prabowo Duty Manager

Mr

Примечание: Tripadvisor 4.0/5

Hienet Деловые путешественники - Реальные отзывы TripAdvisor

The hotel is quite good for staying, the location is very comfortable and good connection between the airport and the downtown.

Dear Hienet, Thank you for taking the time to share your feedback regarding your recent stay with us. We are happy to hear that you found our hotel comfortable and appreciated the convenient location, as well as the easy access between the airport and downtown. However, we sincerely apologize for the cleanliness issues you encountered in your room. Please be assured that we take such matters seriously, and we will address this with our housekeeping team to ensure improvements are made. Your insights are invaluable in helping us enhance our services, and we hope to welcome you back in the future for an even better experience. Best regards, Adri Prabowo Duty Manager

Wonderful Hotel

Примечание: Tripadvisor 5.0/5

Beniis1105 Семьи - Реальные отзывы TripAdvisor

It was a great experience staying at this hotel. They provide spacious rooms, complete amenities, and beautiful facilities. With the excellent services and great care from their staff, it was a memorable stay and I will return to stay at this hotel soon. The location is really strategic and located in the same building with the Tangcity Mall.

Dear Beniis1105, Thank you for taking the time to share your wonderful experience at our hotel. We are thrilled to hear that you enjoyed the spacious rooms, complete amenities, and beautiful facilities we offer. It is particularly gratifying to know that our staff’s dedication to excellent service contributed to making your stay memorable. We strive to create a welcoming environment for all our guests, and your kind words affirm our efforts. We are also pleased that you found our location convenient, especially with Tangcity Mall nearby. We look forward to welcoming you back on your next visit and ensuring another exceptional experience. Warm regards, Adri Prabowo Duty Manager

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Другие интернет-пользователи оценили наш отель

  • 237 Отзывов 9/10 Расположение
  • 393 Отзывов 8.1/10 Номер
  • 447 Отзывов 8.7/10 Сервис
  • 10 Отзывов 8.5/10 Интернет
  • 205 Отзывов 8.8/10 Чистота
  • 170 Отзывов 9.2/10 Завтрак
  • 21 Отзывов 9.3/10 Велнес-зона
  • 12 Отзывов 4.1/10 Напитки

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