Novotel Tangerang 4 gwiazdki

Ocena klientów (Ocena ALL) 4.5/5 Liczba opinii: 453

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Opis

O hotelu

  • Bezpłatna sieć WIFI, miejsce do pracy, sofa, płaski telewizor

  • Naturalnie oświetlony fitness, plac zabaw dla dzieci, basen i ogród na dachu

  • Dania kuchni regionalnej i międzynarodowej, bar

  • Sala balowa Grand i 7 modułowych sal konferencyjnych

  • Sąsiadujące centrum handlowe Tangcity ze sklepami, lokalami gastronomicznymi

Nasze pokoje

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Lokalizacja hotelu

Novotel Tangerang

Tangcity superblock, Jl. jend sudirman no. 1
15117 TANGERANG
Indonezja

Pozycja GPS:-6.194012, 106.633935

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Basen
  • Parking
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Centrum fitness
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Sale konferencyjne
  • Obsługa hotelowa

THE SQUARE

Zapraszamy na prawdziwe przygody kulinarne przez całą dobę w naszej europejsko-azjatyckiej restauracji. Serwujemy świeże posiłki przygotowywane à-la-minute, z dużym wyborem specjałów azjatyckich i międzynarodowych.

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.5/5  Liczba opinii: 453

Ocena TripAdvisor  5.0/5  Liczba opinii: 3 086

Super

Ocena na stronie TripAdvisor 5.0/5

Laylo I Opinia zatwierdzona w TripAdvisor

Thanks ,Everything is good . 👍 Service is good and highly quality. Polite personal . I love everything ❤️ The best hotel ever. It's clean ,No any insects and flies . Food is nice ,especially chicken soup in breakfast and all cakes are better than original French cakes. Room service also works good .

FALL FROM GRACE

Ocena na stronie TripAdvisor 1.0/5

HansSolo72 Opinia zatwierdzona w TripAdvisor

Novotel is always my choice each time I come to Tangerang, but NOMORE, the last visit was VERY DISSAPOINTING. I've booked 2 rooms for 20.09.2024 - 24.09.2024, one for myself and one for my parents. My parents are senior citizens and not very handy with all the checkin procedure, and my flight from the Netherlands was arriving late in the evening. So One month before arrival I've requested the hotel so that my parents can go to their rooms without being asked for payment, I've received confirmation from the hotel that they can check in, I've guaranteed my booking and I'm sure they can see my guest history as a platinum accor member I've been multiple times in the hotel. Unfortunately when they arrived at the hotel, THEY WERE DENIED check in, a couple of 70 plussers and my confused cousin. Despite the aging building and all its shortcomings, I've always enjoyed my stay at Novotel Tangerang, specially the restaurant and bar staff, but the last experinece was the last straw. I'm gonna miss my friends at the F&B service but I guess it's time to find another hotel. VERY DISSAPOINTED, if you can do that to a platinum member, a repeater guest, imagine what can happen to a regular guest?

Dear Mr. Hans Tancil, Thank you for taking the time to share your experience with us regarding your recent stay at Novotel Tangerang. I sincerely apologize for the inconvenience and disappointment that you and your parents faced during check-in. As a valued Platinum Accor member, we strive to provide our guests with exceptional service, and it is disheartening to hear that we fell short in this instance. I understand how frustrating it must have been for your parents, especially given their age and the circumstances surrounding their arrival. Please know that this is not reflective of our usual standards. I appreciate you bringing this matter to our attention, as it helps us identify areas where we can improve. I will personally address this situation with our team to ensure that such misunderstandings do not occur in the future. We are grateful for your loyalty over the years and are truly sorry to hear that this experience has led you to consider other options. We would love the opportunity to regain your trust and demonstrate our commitment to providing excellent service. If there’s anything further we can do or if you'd like to discuss this matter directly, please feel free to reach out at dm@novoteltangerang.com. Thank you once again for your feedback, and I hope we can welcome you back in the future under better circumstances. Warm regards, Adri Prabowo Duty Manager

Little gesture that make you feel like home.

Ocena na stronie TripAdvisor 5.0/5

Sherpa19189805856 Opinia zatwierdzona w TripAdvisor

Hotel was next to a Tang city mall which is convenient and room was comfortable and clean. Breakfast spread was good and would like to express sincere appreciation to Ibu Salma who was very kind to prepare some fruits for me for the breakfast. 🙏👍

Dear Sherpa19189805856, Thank you for taking the time to share your experience with us. We are delighted to hear that you found our location convenient and that your room was comfortable and clean. It’s wonderful to know that you enjoyed the breakfast spread. I will certainly pass on your kind words to Salma; she will be thrilled to hear that her efforts made a positive impact on your stay. We appreciate your feedback and look forward to welcoming you back in the future! Best regards, Adri Prabowo Duty Manager

Mr

Ocena na stronie TripAdvisor 4.0/5

Hienet Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

The hotel is quite good for staying, the location is very comfortable and good connection between the airport and the downtown.

Dear Hienet, Thank you for taking the time to share your feedback regarding your recent stay with us. We are happy to hear that you found our hotel comfortable and appreciated the convenient location, as well as the easy access between the airport and downtown. However, we sincerely apologize for the cleanliness issues you encountered in your room. Please be assured that we take such matters seriously, and we will address this with our housekeeping team to ensure improvements are made. Your insights are invaluable in helping us enhance our services, and we hope to welcome you back in the future for an even better experience. Best regards, Adri Prabowo Duty Manager

Wonderful Hotel

Ocena na stronie TripAdvisor 5.0/5

Beniis1105 Rodziny - Opinia zatwierdzona w TripAdvisor

It was a great experience staying at this hotel. They provide spacious rooms, complete amenities, and beautiful facilities. With the excellent services and great care from their staff, it was a memorable stay and I will return to stay at this hotel soon. The location is really strategic and located in the same building with the Tangcity Mall.

Dear Beniis1105, Thank you for taking the time to share your wonderful experience at our hotel. We are thrilled to hear that you enjoyed the spacious rooms, complete amenities, and beautiful facilities we offer. It is particularly gratifying to know that our staff’s dedication to excellent service contributed to making your stay memorable. We strive to create a welcoming environment for all our guests, and your kind words affirm our efforts. We are also pleased that you found our location convenient, especially with Tangcity Mall nearby. We look forward to welcoming you back on your next visit and ensuring another exceptional experience. Warm regards, Adri Prabowo Duty Manager

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 237 Liczba opinii 9/10 Lokalizacja
  • 393 Liczba opinii 8.1/10 Pokój
  • 447 Liczba opinii 8.7/10 Obsługa
  • 10 Liczba opinii 8.5/10 Internet
  • 205 Liczba opinii 8.8/10 Czystość
  • 170 Liczba opinii 9.2/10 Śniadanie
  • 21 Liczba opinii 9.3/10 Strefa wellness
  • 12 Liczba opinii 4.1/10 Napoje

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