Pullman Lijiang Resort & Spa โรงแรม

คะแนนความคิดเห็นจากแขก 4.5/5 รีวิว 970 รายการ

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Pullman Lijiang Resort & Spa
ดูแผนที่
+ 23 บริการ

ความพิเศษของโรงแรม

  • The mountain views will amaze even the most seasoned traveller

  • A blending of traditional Naxi design with modern amenities

  • After a long day, unwind with Spa treatment.

  • Enjoy wine tasting and a free flow beverage experience with MyGlass package.

  • Keep your kids happy with activities, kids meals and more with MyKids package.

โรงแรมนี้เข้าร่วมกับ Planet 21 และดำเนินการเพื่อการบริการที่ดีเยี่ยม

สถานที่ตั้งโรงแรม

Pullman Lijiang Resort & Spa

Shuhe Old Town Entrance Road
Lijiang
Yunnan Province
674100 lijiang
จีน

โทร: +868885300111

แฟ็กซ์: (+86)888/5300222

เช็คอินตั้งแต่ 15h00

เช็คเอาท์ได้ถึง 12h00

  • LIJIANG PUBLIC STATION TRANSPORT :  LINE 11 SHUHE ENTRANCE ROAD

  • ทางเครื่องบิน

    LIJIANG AIRPORT ที่ 28 กม. / 17.4 ไมล์ - รถชัทเทิลบัส ค่าบริการ

  • ทางรถไฟ

    LIJIANG RAILWAY STN ที่ 10 กม. / 6.21 ไมล์

พิกัด:26.911815, 100.217135

บริการโรงแรม

บริการของโรงแรมและบริเวณใกล้เคียง

เช็คอินตั้งแต่ - เช็คเอาท์ได้ถึง

สรุป

  • ที่จอดรถ
  • รถรับส่ง
  • ร้านอาหาร
  • โรงแรมที่ผู้ใช้รถเข็นสามารถเข้าถึงได้
  • บริการให้ความสะดวกสบาย
  • เครื่องปรับอากาศ
  • Wi-Fi
  • อาหารเช้า
  • บาร์
  • ห้องประชุม
บริการจัดเลี้ยง
  • ห้องอาหาร 3 ห้อง
  • บาร์ 1 แห่ง
  • เครื่องจำหน่ายอาหารว่างและเครื่องดื่ม
    • Snack and beverage machine
  • พื้นที่บาร์บีคิว/ปิกนิก
    • BBQ / Picnic Area
  • อาหารเช้า
    • Buffet มีค่าบริการเพิ่มเติม
  • บริการในห้อง
    • อาหารว่างจานเย็น
    • อาหารจานร้อน
การประชุม/งานอีเวนต์
  • ห้องประชุม 6 ห้อง
  • ศูนย์กลางธุรกิจ
    • Business center with support staff
    • Self service business center
ความสะดวกในการเดินทาง
  • โรงแรมที่ผู้ใช้รถเข็นสามารถเข้าถึงได้
บริการของโรงแรมและอุปกรณ์
  • ข้อมูลโรงแรม
    • ห้องพัก 130 ห้อง
    • ห้องพักสำหรับผู้ที่มีข้อจำกัดด้านการเคลื่อนไหว 1 ห้อง
    • ห้องพักสำหรับครอบครัว 79 ห้อง
    • ห้องที่เชื่อมต่อกัน 0 ห้อง
    • ห้องปลอดบุหรี่ 12 ห้อง
    • 2 ชั้นต่าง ๆ
  • ภาษาพูดที่โรงแรม
    • English
    • Chinese Mandarin
  • บริการซักรีด/พนักงานรับส่งเสื้อผ้า
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line มีค่าบริการเพิ่มเติม
    • WiFi in the communal areas
    • High Speed WiFi
    • WiFi at the hotel
    • High Speed internet
  • เครื่องปรับอากาศ
    • Air Conditioning
  • สิ่งอำนวยความสะดวกสำหรับผู้มีข้อจำกัดด้านการเคลื่อนไหว
  • บริการเช็คอินและเช็คเอาท์
    • Express check-out
    • Express check-in
  • พนักงานยกกระเป๋า
    • Porter
  • เจ้าหน้าที่อำนวยความสะดวก
    • Concierge
  • มีอุปกรณ์เครื่องใช้อำนวยความสะดวกบนโต๊ะทำงาน
    • Plugs and converters available on desks
    • Shoe shine machine
  • ตู้เซฟนิรภัยที่แผนกต้อนรับ
    • Safe deposit box at reception
การเดินทางไปยังที่พัก
  • รถรับส่ง
    • LJG มีค่าบริการเพิ่มเติม
    • LIJIANG AIRPORT มีค่าบริการเพิ่มเติม
  • Out door parking area.
    • On site
    • 50 พื้นที่จอดรถ
    • Public
    • Valet parking
บริการให้ความสะดวกสบาย
  • Fitness and Spa
    • ในสถานที่

ที่พักของเรา

Naxi style villas have 1, 2 or 3 bedrooms, plus underfloor heating, mountain views and Nespresso machines. Some also feature outdoor heated soak tub. Hotel rooms feature balconies (2F), and all room types feature Pullman Beds and connectivity panels.

การจัดประชุมและงานอีเวนต์ของท่าน

ห้องประชุมของเรา

  • จำนวนห้องประชุม: 4ห้อง

  • ขนาดใหญ่สุด: 333 ม²

  • ความจุจำนวนผู้เข้าร่วมงานสูงสุด: 250 คน

  • ความจุจำนวนแขกสูงสุดสำหรับงานจัดเลี้ยง: 180 คน

อ่านเพิ่มเติม

รีวิวจากแขกผู้เข้าพักที่
Pullman Lijiang Resort & Spa

100% ความคิดเห็นที่ได้รับการรับรองของผู้เข้าพักที่เข้าพักกับเราจริงๆ

ค้นหาข้อมูลเพิ่มเติม

เรทติ้งบน ALL 4.5/5

รีวิว 970 รายการ

เรทติ้งบน TripAdvisor 5.0/5

รีวิว 1,262 รายการ

2021 รางวัล Certificate of Excellence จาก TripAdvisor
Certificate of excellence ปี 2021

Great stay

คะแนนจาก Tripadvisor 5.0/5

raymanleezheng 07/03/2021 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Great resort ! Good location near Suhe old town, Hotel room facility it is good, Restaurant provide traditional local food. Staff friendly and helpfully. If hotel can provide free shuttle bus to Suhe old town will be better.

尊敬的客人,您好,非常感谢您抽出宝贵时间对酒店给予评价!首先感谢您下榻丽江铂尔曼度假酒店并接受我们的服务!我们非常开心看到您对酒店的肯定,这让我们倍受鼓舞!酒店紧靠束河古镇,将连绵的玉龙雪山尽收眼底,距离丽江市区和有“历史文化遗产”美誉的大研古镇仅有10分钟的路程。酒店设计灵感来自当地纳西族的传统建筑,底层设计的同时融入了现代中式装饰元素,大小花园水流环绕,中心湖更是汇聚了酒店的诗画美景精华。酒店内饲养了孔雀、小鸭子、小兔子等小动物,让宾客在美丽的园林中感受与大自然的互动,带走一段难忘的记忆。再次感谢您的分享,期待与您再次相聚。

Very excellent hotel

คะแนนจาก Tripadvisor 5.0/5

henrybaihn 02/01/2021 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Staying in the hotel is very comfortable. The surroundings are very nice and beautiful. You can find lots of guests take pictures from the balcony in the room. I suggest to staying in the villa because you can relax yourself here. You can see a private garden in the villa. The room is very clean and quiet. You can have good sleep here. The bathroom is big too and there is a huge bath tube. The foods in the restaurant are very yummy. Especially the service in the hotel is very nice. Esch staff would say hello to you upon meeting in the hotel. You can see smiles on their face. I will choose my accommodations here again next time.

Hello, thank you very much for your valuable time! First of all, thank you for staying at Pullman resort Lijiang and accepting our service! We are very happy to see your affirmation of the hotel, which makes us very inspired! The hotel is close to Shuhe ancient town, with a panoramic view of the continuous Yulong Snow Mountain. It is only 10 minutes away from Lijiang City and Dayan ancient town, which is known as "historical and cultural heritage". The design of the hotel is inspired by the traditional architecture of the Naxi people. The underlying design is integrated with modern Chinese decorative elements, surrounded by big and small gardens, and the central lake is the essence of the poetic beauty of the hotel. Peacocks, ducklings, rabbits and other small animals are raised in the hotel, so that guests can feel the interaction with nature in the beautiful garden and take away an unforgettable memory. Thank you again for your sharing and look forward to meeting with you again.

Nice view of Jade Dragon Mountain and strategic location

คะแนนจาก Tripadvisor 5.0/5

chektan 01/09/2020 รีวิวที่ได้รับการรับรองจาก TripAdvisor

The resort is located near Jade Dragon Mountain National Park, walking distance to Su He Old Town涑河古镇, also near White Sand Old Town 白沙古镇 and Da Yan Old Town大研古镇 , UNESCO heritage. A pleasant dining area with companion of smal animals.

Hidden treasure

คะแนนจาก Tripadvisor 5.0/5

liaket Solo travel - 18/01/2020 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Even this hotel is not location near to Lijiang main attraction - old historical town - it is very good option to stay. It is only 10 minutes by walk for Shuhe old town. All the villas and main buildings of the hotel are harmoniously integrated into the landscape with the main focus on Lijiang treasure - Jade Snow Mountain which reflects in the pod just right after entrance to the territory of hotel. I was happy enough to be upgraded to stay at villa which has charm and great amenities. Huge bed with great linen and choice of pillows. Huge bathroom with shower and bath. Cosy living room. Great breakfast, mostly with local dishes, very delicious and various. In the afternoon it is possible to enjoy afternoon tea and glass of wine in the pleasant atmosphere of bar with great view over mountains. Also I have chance to visit SPA. Very professional and relaxing. And very thankful to the stuff: even sometimes we had some language barriers they were always eager to help and support in any needs. I would love to come there back.

Thank you very much for your stay in lijiang pullman resort hotel and share your experience with us.Hear you sure, we are very happy, your satisfaction is our forward momentum, we will continue to maintain and continuously improve their hard, ready to come back at any time, you are looking forward to your visit again.

pullman lijiang resort

คะแนนจาก Tripadvisor 4.0/5

lamyaab Couples - 05/10/2019 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Pullman Resort Hotel is a beautiful design away from the old city 12 minutes walk, the old city and the Plaza shopping complex 15 minutes by taxi, the hotel entrance and reception are good, few staff speak English. The hotel rooms are clean and full service, the design is beautiful, they have a carriage with a horse taking you around the resort . The breakfast restaurant is good, the problem is that they dont have a buffet for dinner , they have Fridays only, and the rest of the days menu. The hotel also needs an indoor Swimming pool indoor .

Dear guest, It is our great hour to become you host hotel, and thanks for taking time to share your experience with us. I am happy to hear that you had a wonderful stay with us. We are pay special attention to the guest experience in Pullman Lijiang Resort and Spa, we always try our best to improve our-self, so your feedback is important for us, I will share your feedback with our team member to adjust. As you know, Lijiang, which is an old town with the traditional colorful culture, it is worth to discovery and explore, I hope we will meet again in such beautiful city, also in Pullman Lijiang. Every successful in the future! Assistant Front Office Manager Arrow ZHANG

Glad to stay in this excellent hotel again!

คะแนนจาก Tripadvisor 5.0/5

ranger0816 Couples - 06/11/2018 รีวิวที่ได้รับการรับรองจาก TripAdvisor

After the change of my schedule, I had no reservation to return Lijiang and stay at this excellent hotel again. I am happy to meet those warmest staff and feel like to reunion with my best friends. Michael, Tina, Lisa, Selina, Emily, Regina, Van, Bella, Cecilia ( the front desk staff), Dylan and Jack. All of you lighted up my days in Lijiang and thanks for your greatest hospitalities. Please accept my deepest thanks.Certainly I will stay at your hotel again and again, also recommend to my friends as well. Michael & your team - WELL DONE!

Dear ranger0816 Thank you very much for taking your time to review your recent return stay here with us at Pullman Lijiang Resort and Spa. It is our great pleasure that we could give you the right support to make your stay here with us a memorable one. Rest assured that the positive mentioned team members will be rewarded accordingly and that your feedback will be aused as further encouragement for all of us here at the resort to remain focused on the wellbeing and satisfaction of our guest during their stay. We all look forward to welcome you back here on side soonest to include you again into the Pullman Lijiang Resort and Spa Family. Kind regards Michael Schumacher General Manager

A paradise with excellent service!

คะแนนจาก Tripadvisor 5.0/5

ranger0816 Friends getaway - 01/11/2017 รีวิวที่ได้รับการรับรองจาก TripAdvisor

We stayed in this heavenly resort with our utmost satisfaction. Undoubtedly it located at a wonderful location that we could see the beautiful snow mountain and environment inside our room. Also it is near to the old town that we could stroll around easily. What the most important is their excellent service with heart, we always feel that we stayed with our best friends that we totally enjoyed much to stay in Lijiang. In particular, Su, Lena, Bess, Johnny, Esmei and Archie. I can say that it is Shangrila in Lijiang and definitely we will come back and stay in Pullman Lijiang Paradise again!

Dear ranger0816 Thank you very much for sitting down and reviewing you stay with us here at Pullman Lijiang Resort and Spa. It makes me glad to see that we could exceed your excpectations in terms of product, but moreover with our personalised heartist service during your recent stay here in our Resort. Rest assured that the positive mentioned Team Members will be rewarded accordingly and that your kind review will be shared within the team as a inspiration and motivaton to even further strengthen our efforts in all fields. Please feel free to contact me directly for any further bookings or inquery. We are looking forward to welcome you again here with us. Kind regards Michael Schumacher General Manager

Very Nice Stay

คะแนนจาก Tripadvisor 5.0/5

KimWooBin33 Friends getaway - 10/04/2017 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Pullman Lijiang has a very nice location where could get a marvelous view of Yulong Mountain. Pretty decoration of all buildings and rooms. Everywhere is beautiful in the hotel. All staff are professional. Cherry and Mike of Front Office are very friendly and enthusiastic.

Dear fbiyangpeng Thank you very much for writing down your review after your stay with us here at Pullman Lijiang Resort and Spa. Your kind words have been passed on to our team and in particular to Chery and Mike who made your stay a memorable one. This will certainly motivate them and us all to keep up the good work.” We are looking forward to welcome you again soon here at Pullman Lijiang Resort and Spa. Kind regards Michael Schumacher General Manager

A nice hotel with good service

คะแนนจาก Tripadvisor 4.0/5

simonclchan Couples - 22/03/2017 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Check in and out: Smooth and quick, except need to bring my credit card to somewhere to make the transaction, claim that my card is international credit card and could not be done the transaction right away on the front desk. Room: Villa is nice and clean Bedding: Bed sheets are not soft enough, could be better for a five star resort. Staff service: Overall, all staff are very polite and wear smile, especially Lisa and Lena, they provide good hospitality and make us feel comfy. Restaurant: Atmosphere is good while the food is average.

Dear simonclchan Thank you very much for your time to write this review and your comments about your recent stay here at Pullman Lijiang Resort and Spa. It is good to see your positive feedback about the check in/ check out process, the cleanliness, service quality and our staff friendliness. Rest assured that your motivating praise for our Team members has been shared with them. The feedback in terms of the bed sheets and the food quality will be discussed with the relevant managers to be a base for further improvement in this fields. In regards to your comments on the credit card handling i will send you a detailled email and explanation shortly. Please feel free to contact me directly for any further booking or inquery. I am looking forward to welcome you back again soon here at Pullman Lijiang Resort and Spa. Kind regards Michael Schumacher General Manager

Excellent resort with great environment and service quality

คะแนนจาก Tripadvisor 5.0/5

Lui K Family - 31/01/2017 รีวิวที่ได้รับการรับรองจาก TripAdvisor

We stayed 3 nights in a villa at this well located, nice, and quiet resort during the Chinese New Year. There is a fabulous direct view on the Jade Dragon snow mountain from the inner court of the resort. We were very well served from all the staff there. They were very warm, kind and polite, always available, paying lot of gentle attention to us. There is a free horse-carriage to carry tourists to the Shuhe old town's main entrance. We also rented bicycles for free (2 hours). We enjoyed very much our stay there and highly recommend this resort.

Dear skam20172017 Thank you very much for taking the time to sit down and review your recent stay here at Pullman Lijiang Resort and Spa. It is with great pleasure to read how much you enjoyed your stay with us during Chinese New Year and that the Team has been able to go the extra mile to make you feel welcome at any time. Additional i am pleased to learn that you enjoyed both our free Horse Carriage as well as our 2 hours free Bycicle Rental. Even on busy times such as the recent Chinese New Year our Resort is a tranquil island in Lijiang, close to Shu He old town, giving our guest the right mix of peaceful atmosphere combined with stunning views towards the Jade Dragon Snow Mountain. We are looking forward to welcome you again here at Pullman Lijiang Resort and Spa. Kind regards Michael Schumacher General Manager

NOT OUTSTANDING as expected, will stay others Lijiang hotel next time !

คะแนนจาก Tripadvisor 3.0/5

Tina L Family - 08/04/2016 รีวิวที่ได้รับการรับรองจาก TripAdvisor

limited words on tripadvisor comment, can't in details. Let simply my comment/experience - hardware is fine, clean as ACCOR standard but bad smell from floor drain, did complaint & took action BUT still have ! Service is so so , depends on the staffs (some are nice but most of them not well training, special western restaurant) as 5 stars RESORT hotel, expect the hospitably but it wl be made you disappointed ! Found the staffs' uniform horrible! Poor workmanship ( I am NOT saying it's dirty) it's very cheap look, it's not 5 stars hotel uniform !! 1st morning found there's groups have breakfast and very noisy in restaurant, that night try to ask what the peak hour for the 2nd morning n let us avoid them BUT can't give us the info.! I am sure it's not difficulty to get this kind of info. As there's itinerary for the tourist groups ... Anyway, proof that they not in professional & not in well training !

Dear Ms. Tina L., Thank you very much for taking the time to let us know about your experience during your stay with us here in Lijiang. I wish it had been under more pleasant circumstances and I deeply regret in learning about your dissatisfaction and that our service delivery did not sufficiently work. I would like to share with you our high interest and dedication to examine thoroughly your points mentioned to ensure a quick follow up and improvements in the near future. From your valuable feedback and constructive criticism we can learn about our strength but more important our weakness and this greatly assists us in continually improving our standards and service. Thank you very much for your kind suggestions regarding our uniforms. I can assure you that we are already in the prcoess of replacing some of our departmental uniforms. I wish one day you will give us the honor to receive you back at our resort in order to prove to you the usual high standards our hotel is known for. Kind regards, Hartmut Schaller General Manager

Nice & Quiet Resort for Retreat

คะแนนจาก Tripadvisor 5.0/5

HKTjen Couples - 31/10/2015 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Stayed 3 nights at the resort for my wedding anniversary. Heated floor on bedroom and bathroom is fantastic when outside temperature is super cold at night. Villa nicely furnished and staff very attentive when they are available. Pathway lighting to Villa 2127 can be better with trimming of shrubs. Would be fantastic if shuttle services could be provided to town on 2 or 3-hourly intervals like those in Pullman KL.

Dear HkTjen, Happy wedding anniversary and thank you very much for choosing the Pullman Lijiang Resort & Spa as your preferred choice of accommodation and we truly do appreciate your valuable feedback. I am very glad to hear that you have enjoyed your stay with us here in Lijiang and especially our floor heating in one of our specious and well-designed 2-bedroom villas with the breathtaking view of the Snow Mountain. All our villas combine Naxi architectural exteriors and contemporary interiors and our Deluxe Villas with one or two bedrooms offer a hot soak tub in the courtyard. Our free horse carriage service to Shuhe Old Town and our free rental of the bikes brings a lot of fun for our guests. Thank you very much for your valuable suggestions regarding a shuttle bus to downtown, we will look into the possibility of how to improve and maybe extend our existing shuttle bus. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Kind regards, Hartmut Schaller General Manager

lovely stay

คะแนนจาก Tripadvisor 4.0/5

weloveholidays2015 Family - 06/04/2015 รีวิวที่ได้รับการรับรองจาก TripAdvisor

It is a very beautiful resort and the view of the Jade Dragon Mountain is spectacular. Service in the restaurant is painfully slow, but people are friendly and when the food finally reaches the table it is really good. If you travel with smaller kids, it is too far to walk to the next restaurant or anywhere outside the hotel. You cannot take them on the bicycles either that the hotel provides free of charge. So we had lots of dinners at the hotel... But the kids loved the horse carriage to go to Shuhe Old Town. We did some tours with the hotel and Mike was really friendly and we enjoyed great scenery.

Dear Weloveholidays2015, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your preferred choice of accommodation and we do appreciate your valuable feedback regarding your recent stay. I am very glad to hear that you have enjoyed your stay with us in one of our peaceful villas, which combine Naxi architectural exteriors and contemporary interiors and also the breathtaking view of the snow mountain from all our facilities and outlets. Our free horse carriage service to Shuhe Old Town and our free rental of the bikes brings a lot of fun for our guests and especially the kids. Thank you very much for your feedback on our food quality and service delivery. It is essential that we receive feedback like yours in order to identify both our strengths and weaknesses and this greatly assists us in continually improving our standards and service. Thank you again for choosing Pullman Lijiang Resort & Spa and we look forward to meeting your future accommodation needs and having you and your family back as our loyal customers. Kind regards, Hartmut Schaller General Manager

Excellent stay with one major drawback

คะแนนจาก Tripadvisor 4.0/5

arneeriko Couples - 13/01/2015 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Everything was excellent: location, facilities, food and room, however, with one major drawback:All rooms were supplied with central heating, and no possibilities for individual regulation, and also the rooms at the 1st floor had no windows to open. After one night in a hot room, with poor sleeping quality, we got a room at the 2nd floor with a door we could open to the balcony.

Dear Ameeriko, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your first choice of accommodation. I am very glad to hear that you have enjoyed your stay with us and also our facilities and our personalized service and attention to details. We always enjoy hearing about the things we do right, this allows us to continue to strive for excellence. We regret that you obviously encountered some inconveniences with our central heating system. I would like to share with you our high interest and dedication to examine thoroughly these shortcomings and we are working together with the engineering department to improve this and to avoid a similar situation in the future. Again, my apologies for the inconvenience you have encountered. Thank you again for sharing your experience, and we hope to be a ble to welcoming you and your family back to Lijaing and our hotel in the near future. Kind regards, Hartmut Schaller General Manager

幽静之处

คะแนนจาก Tripadvisor 5.0/5

Xu Y Couples - 06/12/2014 รีวิวที่ได้รับการรับรองจาก TripAdvisor

The hotel is located near the Lijiang Shuhe Town, Lijiang city out of large Yan 15 minutes, providing to the big Yan City car services free of charge, and to the ancient town of Shuhe carriage service, good location, quiet place belongs to. Hotel Villa inside, the majority, a beautiful environment, can directly see the Jade Dragon Snow Mountain, the hotel has provided specialized battery car shuttle, the only regret is no hotel swimming pool. The hotel provides the local characteristic food snacks, you can try.

Thank you very much for choosing the Pullman Lijiang Resort & Spa as your first choice of accommodation. I am very glad that you enjoyed your stay with us and the breathtaking view of the snow mountain. All our villas combine Naxi architectural exteriors and contemporary interiors and our Deluxe Villas with one or two bedrooms offer a hot soak tub in the courtyard and our free horse carriage service to Shuhe Old Town brings a lot of fun for our guests and especially the kids. We appreciate your kind comments about our individual buggy service and our local snacks offered. Recently we have included some local Naxi dishes in our menus and I am sure you will enjoy the delicious food again upon your next visit. We are continuously improving variety and quality of our food items and we are very thankful for all valuable feedback we receive from our guests. Thank you very much for all your valuable feedback and we look forward to welcoming you and your family again in the near future. Kind regards, Hartmut Schaller General Manager

A very good resort management

คะแนนจาก Tripadvisor 5.0/5

Yejiang Couples - 19/11/2014 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Management staff as much as possible to serve the guests and meet customer demand for the resort, Comfortable environment, rich and delicious food it is nostalgia. Villa Wi-Fi is very fast, if the resort has a children's center will attract more families in the future.

Dear Yejiang, Thank you very much for choosing the Pullman Lijiang Resort & Spa as your first choice of accommodation. I am very glad to hear that you have enjoyed your stay with us and also our facilities and our food offers. We always enjoy hearing about the things we do right, this allows us to continue to strive for excellence. All our villas combine Naxi architectural exteriors and contemporary interiors and our Deluxe Villas with one or two bedrooms offer a hot soak tub in the courtyard. Our free horse carriage service to Shuhe Old Town brings a lot of fun for our guests and especially the kids. Thank you very much for all your valuable suggestion to implement a children’s center, we will evaluate the feasibility further. We look forward to welcoming you and your family again in the near future. Kind regards, Hartmut Schaller General Manager

Fabulous resort in a beautiful part of China

คะแนนจาก Tripadvisor 5.0/5

lauramF0YR Family - 21/10/2014 รีวิวที่ได้รับการรับรองจาก TripAdvisor

We stayed at Pullman Lijiang in October 2014. There were four of us - my husband and two kids and I, and we chose a 2-bedroom superior villa. The description says it is 358m2, which we were skeptical about, but it turns out that the private area was 358m2 in total, including the large private courtyard. The 2-bedroom superior villa has a master bedroom, another bedroom with two single beds, a large bathroom with shower and bathtub and a small room with a couch and a desk that also housed the coffee machine. It did not really have a lounge room, which was quite disappointing, but then again we really did not miss it too much. The courtyard had a spa pool. I think that the one-bdrm place has the same footprint as the two-bdrm place and thus has a proper sitting room. The villas were beautifully decorated and felt very luxurious. The beds were comfortable and had lovely linen and pillows. The outdoor lighting was also fabulous so we loved to use the courtyard after dark. The gym was stocked with brand new equipment, but had mostly cardio equipment and not many weights - just one of those multi purpose units and some hand weights. Still, could get a nice workout so no complaints! The spa was fabulous - I had a body scrub and a Balinese massage, and that experience was superb. Breakfast was excellent - lots of choice, including an egg station and a noodle station and the coffee and chocolate croissants were great. We also ate dinner at both of the resort restaurants, and they were both great. Service was superb. I had my birthday at the resort and not only did I get congratulated by many of the reception staff, I also got a cake prepared for me! That made me feel very special. We took the tandem bikes out for a couple of hours. They were in a need of a bit of a fix-up, especially the brakes, but hopefully that will be sorted soon. We had heaps of fun riding around the resort and then ventured out to the roads, too. Lots of people say that Shuhe Ancient town, that is about 1 km walk from the resort, is better than Lijiang Old town that is a bit further away and you need to order a taxi. We thought that they were very different but both were lovely. We enjoyed our lunches and shopping in the old towns. Our stay in Lijiang was the highlight of this trip! Definitely recommend this resort to everyone, including families travelling with children.

Dear Laura M., It was an absolute pleasure receiving your kind comments following your stay with your family at Pullman Lijiang Resort & Spa. We always enjoy hearing about the things we do right, this allows us to continue to strive for excellence. Thank you very much for bringing to our attention the outstanding service provided by our staff, our success is due to the actions of very special individuals who work to exceed the expectations of our guests. I am also very happy to hear that you and your family have enjoyed one of our specious and well-designed villas and the excellent food variety provided by our chefs. All our villas combine Naxi architectural exteriors and contemporary interiors and our Deluxe Villas with one or two bedrooms offer a hot soak tub in the courtyard and our free horse carriage service to Shuhe Old Town brings a lot of fun for our guests and especially the kids. Our SPA team is also very happy to hear that you have truly appreciated their facilities and services of this high class and outstanding Mandara SPA brand. We are offering to all our guests a very enjoyable, outstanding and memorable SPA experience. We have lately introduced a new SPA package and afterwards indulge in the experience extract of classic Pullman afternoon tea! I would like to let you know, that all our bicycles have been undergoing maintenance and are perfectly in order now. Sorry for the inconvenience. Thank you very much again for all your valuable feedback and nice comments and we look forward to welcoming you and your family back to our resort in the near future. Kind regards, Hartmut Schaller General Manager

Wonderful stay

คะแนนจาก Tripadvisor 5.0/5

Travelbug7522 Couples - 13/03/2014 รีวิวที่ได้รับการรับรองจาก TripAdvisor

The 1-room villa was spacious and luxurious with floor heating. It's so comfortable you wouldn't want to go anywhere. Each morning be greeted by the beautiful view of the snow-capped mountain right from your bed.

Dear Travelbug..., Thanks for taking time to post this review about Pullman Lijiang Resort & Spa. We are very glad to know you enjoyed your stay with us. The Deluxe Villa with one bedroom is 358 sq. meters with private courtyard and outdoor heated soak tub. Again, we thank you for this review and look forward to welcoming you and your loved one again in your next visit in Lijiang.

Nice Villa for relax

คะแนนจาก Tripadvisor 5.0/5

jsaleesung Couples - 16/01/2014 รีวิวที่ได้รับการรับรองจาก TripAdvisor

This hotel if offered a very nice 'Villa' of which decorated to the Chinese old style i.e. house, garden, etc. Its good to experience to stay on 'Villa' with a lot of choice to do. The chinese food here is very good taste !

Dear jsaleesun…, Thank you very much for taking time to post this review about Pullman Lijiang Resort & Spa. We are so happy to know you enjoyed your stay with us recently. ZUN Chinese Restaurant provides local Naxi ethnic minority inspired Chinese cuisine together with a selection of sophisticated regional fare. We look forward to welcoming you again in you next visit in Lijiang.

Perfect Hotel

คะแนนจาก Tripadvisor 5.0/5

imcheeze Couples - 07/01/2014 รีวิวที่ได้รับการรับรองจาก TripAdvisor

Pullman provide very good service, room is big & warm, Villa is perfect with flooring heating as well. Location is bit far from main town, but still convenient to get taxi. Also broadband in room is not very fast, hopefully it can be improved in the future!

Dear imcheeze, Thank you for taking time to post this review of Pullman Lijiang Resort & Spa. We are happy to know you enjoyed your stay with us, especially on hotel service and villa floor heating. We have noticed your mention on broadband speed in room and our IT Manager is working on this issue. Thanks again for your valuable input. We look forward to welcoming you again in your next visit in Lijiang.

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