ibis Sao Luis

Catatan tamu Avis (Peringkat ALL) 3.6/5 1.155 ulasan

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Av. Dos Holandeses 10 QD 11, Lot. São Marcos, Renaissance Garden, 65075 650 SAO LUIS, Brazil

Deskripsi

Keistimewaan hotel

  • No charge for children aged 11 and under

  • Enjoy happy hour at the hotel bar every Wednesday

  • 26-minute drive to Ponta de Espera Terminal

  • 30-minute drive to São Luís bus station

  • 31-minute drive to Marechal Cunha Machado international airport

Akomodasi kami

Lokasi hotel

ibis Sao Luis

Av. Dos Holandeses 10 QD 11, Lot. São Marcos, Renaissance Garden
65075 650 SAO LUIS
Brazil

GPS:-2.49243, -44.28528

Telepon
Fax +55 98 3311-4070

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Parkir
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Properti 100% Bebas Rokok

Restaurante ibis Kitchen Grill

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  3.6/5  1.155 ulasan

Peringkat TripAdvisor  4.0/5  1.181 ulasan

Nothing extraordinary

Catatan Tripadvisor 3.0/5

Frederico C Keluarga - Ulasan TripAdvisor tersertifikasi

It is quite strange the no hand-towel policy adopted by this hotel. Typical Ibis room, not very spacious with a small bathroom. Location is OK, even though quite far from the São Luis historical center.

excellent

Catatan Tripadvisor 5.0/5

B2292DLthomasw Bisnis - Ulasan TripAdvisor tersertifikasi

Reservation on record, quick check-in, useful information available, arranged taxi, food available 24 hours, internet efficient and free, clean facilities, my only negatives were very small and single soap available and no blanket in my room.

Ibis

Catatan Tripadvisor 4.0/5

tatianasantosm Couples - Ulasan TripAdvisor tersertifikasi

Satisfaction for sleeping and room cleaned. Staff of service is very good. I recomend this hotel for my friends. I indend to return, because I stayed just one day in hotel. The bad can be better. I liked.

Dear tatianasantosm, We very much appreciate your comments regarding your stay at the ibis Sao Luis. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fabio Reis Neto General Manager

Overall a positive experience

Catatan Tripadvisor 4.0/5

Alexinmelbourne Couples - Ulasan TripAdvisor tersertifikasi

I've stayed at 13 different Ibis in Brazil (17 if you include Ibis Styles). I would say that this Ibis is above average and overall the stay was very positive. What I liked: good air-conditioning, reliable internet, sound-proof windows, fantastic staff, basic but comfortable rooms, the room contained a small fridge, and the hotel is still using older bedding which is much higher quality than what Accor Brazil have been recently introducing across their brands. What I didn't like: no water available other than bottled water (several Ibis are providing water in their lobbies which is convenient and practical). WIFI cut off immediately upon check out which was annoying given I was organising transport from the hotel. The online check-in experience was atrocious - and this has been my experience across most of the 30+ Brazilian Accor hotels I’ve stayed at. I checked in online prior to arrival yet paperwork, key, and Le Club loyalty welcome drink voucher were not ready on arrival. There was also a problem with the Le Club loyalty points being credited incorrectly (a problem that is far too common). This resulted in a bonus point offer failing to trigger and I’m still chasing this up with Le Club 2 months later. I also had a problem with the invoicing. I stayed for 5 nights in total. Two of the nights were booked under my partner’s name and three of the nights were booked under my name. We were provided separate invoices for the different bookings but these were both invoiced under my partner’s name. My three nights were booked under my name, and paid for with my credit card and therefore I asked for the invoice to be in my name. The clerk refused and said the invoice had been finalised and couldn’t be changed. I don’t know how the law works in Brazil, but in many countries it would be illegal to refuse to provide a correct invoice. The invoice wasn’t a big deal, but I find these administrative mistakes and limitations frustrating, unprofessional and far too common. Incidentally, the hotel has a tour agent stationed in the lobby. The tour company is called In Novar Turismo. Spontaneously we booked on an overnight tour of Lençóis Maranhenses which ended up being a very positive experience. Overall the Ibis Sao Luis is recommended.

Dear Alexinmelbourne, Thank you for taking the time to tell us about your experience at the ibis Sao Luis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Fabio Reis Neto General Manager

SAD END

Catatan Tripadvisor 3.0/5

rizzojf Bisnis - Ulasan TripAdvisor tersertifikasi

All right but not received the invoice to date, I need to present the vouchers to the financial company reimburse me. This is common in all Ibis network. Thanks for the research, but this is the fifth time fill and nothing happens. Surely this will be my last complaint !!!

Dear rizzojf, Thank you for taking the time to tell us about your experience at the ibis Sao Luis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Please, email your profile information to h7200-gm@accor.com.br and then we can provide your invoice. Tell us about the reservation date. Best wishes, Fabio Neto General Manager

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 159 ulasan 9.5/10 Lokasi
  • 675 ulasan 2.4/10 Kamar
  • 488 ulasan 6.7/10 Pelayanan
  • 63 ulasan 3.1/10 Internet
  • 358 ulasan 1.4/10 Kebersihan
  • 271 ulasan 6.3/10 Sarapan
  • 246 ulasan 1.8/10 Kenyamanan
  • 93 ulasan 3.2/10 Kesepadanan nilai

Diberdayakan oleh Trustyou

Harga awal, untuk 1 malam dan 1 orang di kategori kamar yang harganya mendekati harga tersebut, tidak termasuk layanan tambahan, tidak termasuk sarapan. Harga tersebut sesuai dengan harga publik terendah termasuk semua pajak (Beberapa jenis pajak mungkin dapat dibayar saat check-in di hotel (misalnya pajak kota) sesuai dengan peraturan setempat.) untuk akomodasi yang bersangkutan, yang ditemukan di situs https://all.accor.com/ hari ini, untuk menginap satu malam dalam 20 hari berikutnya. Variabel tergantung pada periode dan ketersediaan. Harga hanya dijamin pada waktu pemesanan. Semua pemesanan (di luar negeri) harus dibayar dalam mata uang negara tempat hotel berada. Jumlah yang dijamin hanya jumlah yang dikonfirmasi pada saat pemesanan dalam mata uang negara tempat hotel berada. Perkiraan konversi ke dalam mata uang Anda mungkin ditunjukkan kepada Anda, tetapi jumlah tersebut tidak mengikat. Pada saat pembayaran, bank Anda mungkin mengenakan biaya bank dan/atau biaya konversi.