铂尔曼头顿酒店 5 星

客户意见评级 (ALL 评级) 4.6/5 279 评论

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15 Thi Sach Street, Vung Tau Ward, 78000 头顿, 越南

描述

酒店其他优惠

  • "头顿市的第一家也是唯一一家 5 星级国际酒店"

  • Complimentary maximum 02 children under 06 years old sharing bed with parents.

  • "设有超过 2,000 平方米的会展中心"

  • 头顿市唯一一家拥有行政休闲区的酒店

我们的客房

酒店位置

铂尔曼头顿酒店

15 Thi Sach Street, Vung Tau Ward
78000 头顿
越南

GPS:10.34872, 107.094469

电话

抵达和交通

酒店服务

从 办理登记入住手续 - 从 办理退房手续

酒店内
  • 游泳池
  • 停车
  • 不允许携带宠物
  • 餐厅
  • 轮椅可通行
  • 健身中心
  • 无线网络
  • 空调
  • 酒吧
  • 会议室
  • 100% 无烟酒店
  • 客房服务

我们的客人评论

我们的客人评论

来自 100% 认证入住过我们酒店客人的评论

发现更多

ALL 评级  4.6/5  279 评论

TripAdvisor 评级  4.6/5  1,216 评论

卓越奖 2025

Nice experience with Pullman Vung Tau

Tripadvisor 评级 5.0/5

Jet32988989316 经 TripAdvisor 认证的评论

It was a wonderful stay at the hotel, the hospitality was amazing from the bellmen: Hoa, Duong, Lam, Vu till the receptionist: Hue, Quyen, Quang Linh. The food was fresh and delicious too.

Unfriendly and unprofessional reception

Tripadvisor 评级 1.0/5

Niklas H 经 TripAdvisor 认证的评论

Unfriendly and unprofessional reception. Dirty room, really cant recommend. We think this is a bad choice for anyone that doesnt want to be scammed,

Disappointing Experience for a Premium Brand

Tripadvisor 评级 1.0/5

Inspire29063314224 经 TripAdvisor 认证的评论

This was, without question, one of the worst service experiences we have encountered at a so-called 5-star hotel. From meeting operations to gala dinner execution and group check-in, Pullman Vung Tau demonstrated poor service culture, untrained staff, and a complete lack of hospitality professionalism. Staff were unwelcoming, slow, uncooperative, and in some cases outright discourteous to guests. Basic operational standards such as: On-site event support Guest guidance Timely banquet service Proper portion control Dedicated group check-in were consistently ignored. What is most concerning is that this occurred during non-peak occupancy, where service quality should have been at its best. Accor frequently promotes itself as one of the best hospitality management groups globally. If this is an example of Pullman’s “premium” service standard, it seriously contradicts that claim. Ironically, Ibis hotels under Accor’s economy segment deliver far warmer and more genuine service. This raises a legitimate question: Is premium branding an excuse for poor attitude? A professional hospitality-trained staff member should instinctively apologize and recover service failures immediately. Unfortunately, no apology was offered until our team had to initiate a lengthy discussion post-event — making it feel insincere and procedural. We do not recommend Pullman Vung Tau for corporate events or group stays. Our company will never return nor cooperate again.

Unexpecting 5 stars Hotel Level.

Tripadvisor 评级 3.0/5

Khahuy2007 经 TripAdvisor 认证的评论

I have been in Pullman Vung Tau with family trip from 26 Nov to 30 Nov 2025. I have some reviews to highlight below: 1/ At the date I came to check in, I need to ask for the welcome drink, no welcome drink station or any staff provide the welcome drink until I request. So different with other International 5 Star Hotels, only Pullman Vung Tau is International 5 Star Hotel in Vung Tau as I knew. 2/ Spa and Massage is not available, TV in room can not access to Youtube. 3/ The FO staff no have smile, face look like so stress. 4/ The Beach under Pullman support is quite far, about 1km to the Hotel, need to go buy Pullman van, we buy the Beach service but the driver still not pay attention on the band, he drop somewhere at beach until I asking him why I buy the beach package and wear the band, he just saw our Hotel Band and then send to the Pullman Beach area, during transportation he mention about traffic jam condition, very hard bla bla...etc so if we can come back by taxi is good. This is not professional as you are the 5 Stars Service, another negative point. 5/ About Housekeeping Team: She just put the towels on top of the drawer, why not hang for the customer, this just take 1 min 6/ Staying 4 nights with 1 laundry bag in room, when I ask for 1 more laundry bag, the Receiptionist told me that hotel will charge 100,000VND/bag 7/ The restaurant less of staff, want to order something need to wait so long and need to looking for waiter or waitress, they all busy, they focus on their job but nobody to look around monitor the customer request. 8/ I went to restaurant for dinner with 2 water bottle from my room, during waiting for food, I go to take water from the water dispenser inside restaurant, I think this is for everyone, suddenly 1 waiter come to stop me when I come back to my table, he mention the water dispenser is for Breakfast Buffet tomorrow that I can not take, I say apologize to him, I did not know because no have any signed board there, after I come back to my place another waiter come to ask me about my 2 bottle of Aquafina on my table, he mention "Are these water bottle from the previous customer? not from you ?" I kindly explain to him these 2 water bottle I bring from room because I plan to go out after dinner, after I explain then he go, but this conversation make me feeling the training process here have some problem. How come International 5 star Hotel staff not get the good train like that. 9/ Parking area at the Basement floor, need to facilitate with fans and complete the ground construction, as I feel smell of cement or concrete, put more light please, so dark. Good Point is the Room is new, beautiful room, Lobby high level of great decoration, I will come back to stay in another day in future to see the improvement as you are only one International 5 Star Hotel in Vung Tau until now.

Every things good!

Tripadvisor 评级 5.0/5

Khanh N 经 TripAdvisor 认证的评论

Good ambient Friendly staffs diversity morning Buffet Also many good points! Recommend for relax, also business trip

Dear Khanh N, Thank you for your positive feedback. We are delighted to hear that you enjoyed the ambiance, our friendly staff, and the diverse breakfast options. Your recommendation means a lot to us, and we hope to welcome you back in the future for both relaxation and business. Kind regards, Pieter DE-WEERD General Manager

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其他网络用户评价我们的酒店

  • 112 评论 8.8/10 位置
  • 237 评论 7.6/10 房间
  • 237 评论 8.1/10 服务
  • 120 评论 8.6/10 早餐
  • 96 评论 8.3/10 氛围
  • 79 评论 5.8/10 清洁度
  • 58 评论 4/10 游泳池
  • 21 评论 4.3/10 运动休闲

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价格低至 ，限 1 人 1 晚入住同等价位房型，不含附加服务和早餐。该价格是当日在 https://all.accor.com/ 网站上查询到的 20 天后在相同条件下入住一晚的最低含税公价 (根据当地法规，抵达酒店时可能需要支付一些税费（例如，城市税）。)。根据时段和入住率会发生变动。以预订时的价格为准。所有（境外）预订都需使用酒店所在国家/地区的货币支付。以预订时按照酒店所在国家/地区货币确认的总价为准。可能会显示您的本国/地区货币兑换估值，但不作为合同依据。付款时，您的银行可能会向您收取银行费用和/或汇兑费用。