Pullman Oceanview Sanya Bay Resort & Spa bintang 5

Catatan tamu Avis (Peringkat ALL) 5.0/5 83 ulasan

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Deskripsi

Keistimewaan hotel

  • Langkahkan kaki ke luar dan Anda akan tiba di "lorong samudra pohon kelapa"

  • Kolam renang pribadi dan pemandangan laut di 8 vila yang unik

  • Rayakan dengan gaya di salah satu ballroom terbesar di Sanya

  • Pengalaman liburan spesial untuk menikmati semua minuman

Akomodasi kami

Lokasi hotel

Pullman Oceanview Sanya Bay Resort & Spa

No 158 Sanya Bay Road, Hainan
572000 SANYA
China

GPS:18.270597, 109.485573

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Kolam renang
  • Parkir
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Room service

Ulasan tamu kami

Ulasan tamu kami

Ulasan tersertifikasi 100% oleh tamu yang menginap bersama kami

Cari tahu selengkapnya

Peringkat ALL  5.0/5  83 ulasan

Peringkat TripAdvisor  5.0/5  4.754 ulasan

Perfect stay

Catatan Tripadvisor 5.0/5

Frank_Rud Bisnis - Ulasan TripAdvisor tersertifikasi

During the last years I stayed many times at Pullmann Sanya Bay. It’s always like coming home. My favorites are the BBQ dinner (it’s so delicious) and the umbrellas on the beach. This time I met Maria, she is a Guest Relation Manager, speaks perfect English and helps in case of any problem. Thank you so much for the comfortable stay and see you next time.

Dear Guest, Thank you for your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. It is our honor to get your full score comment, we are glad to note that you were satisfied with this stay. Your nice feedback will serve as an encouragement to all our team members. Thank you once again for sharing your experience, and we look forward to your future return visits. Yours sincerely, Hotel Management

Great stay st the Pullman

Catatan Tripadvisor 5.0/5

Damian J Ulasan TripAdvisor tersertifikasi

I definitely rate the hotel stay very positively from the perspective of a family with children. Excellent and varied breakfasts, well-maintained, green surroundings of the hotel buildings, fantastic pools and the proximity to the beach were a guarantee of a great vacation. An additional and very significant advantage of the hotel is the English-speaking guest relation manager, Maria. I would like to take this opportunity to thank Maria for her exceptionally professional approach, outstanding kindness, helpfulness, and care. Her attitude was a significant added value to our stay at the Pullman Hotel. We would certainly be happy to stay there again.

Dear Guest, Thank you for your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. It is our honor to get your full score comment, we are glad to note that you were satisfied with this stay. Your nice feedback will serve as an encouragement to all our team members. Thank you once again for sharing your experience, and we look forward to your future return visits. Yours sincerely, Hotel Management

Best place to stay in Sanya with children.

Catatan Tripadvisor 5.0/5

Jonathan V Ulasan TripAdvisor tersertifikasi

We chose the Pullman Oceanview Sanya Bay Resort based on the location of the resort. Its a friendly and family orientated resort. As i don't speak mandarin, i'd thought I would struggle but the staff was amazing. Before officially booking, Celia was most kind helping me book a 3 bedroom apartment for 2 families and a grandma to have a family celebration. Celia even went that one step further to arrange a cake on the actual day and decorate the room. She was super nice. We also, had Kevin the concierge who helped booked big mini vans to help cart our family around Sanya to anywhere we wanted , with 12 hours notice and was very flexible to our needs. Breakfast was amazing and the staff was very attentive. A lady called Cindy was especially nice to grandma and remembered that she likes her coffee extra hot so she would bring her coffee every morning. A really nice touch. Overall, we loved the Pullman, it had lots of activities for the children and also if you were there to just chill, you could also. We did do some sight-seeing such as the big white statue. If you do go, remember to bring your passports for entry. Remember to setup Wechat with payment to make your life easier. Wechat did everything and was our main source of communication with the staff. We also like to thank Carrie who looked after our apartment and our family when we were staying in the room.

Dear Guest: We appreciate your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We sincerely hope that we can meet you again in the future at Pullman Oceanview Sanya Resort and Spa, let us have the opportunity to offer you a better experience. Yours sincerely, Hotel Management

Terrible

Catatan Tripadvisor 1.0/5

aaronyj Ulasan TripAdvisor tersertifikasi

I just signed up this account and now i'm sitting in my room writing this comment! This is my third time staying at Sanya Bay Pullman and this time I stayed for more than a week.My experience was very bad. cold fish, unprofessional, bad attitude,these how i feel. I hope GM or anyone who charge the hotel can see this comment and we can have a quick conversation! I just want to let you know, as a five stars hotel, lots of your staffs need to be training!

Dear Guest, Thank you for taking the time to tell us about your experience at the Pullman Oceanview Sanya Bay Resort & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. During your stay our GM was on vocation but he replied your Email and hotel Executive Assist Manger met and communicated with you. We offered our solution but you didn't satisfied with it. Sorry again for the unpleasant stay experience. We sincerely look forward to seeing you again in the future and provide more excellent experience in the next time. Elva Liu Guest Experience Manger

Great for some winter sun

Catatan Tripadvisor 5.0/5

Michaela P Ulasan TripAdvisor tersertifikasi

I stayed here for 5 days in December with my two children aged 11 and 7. We had a great time. The staff are very helpful and the hotel is well kept. The children really enjoyed the heated pool which is open well into the evening. The beach is also a short walk from the resort and the beach chairs are reserved for Pullman guests. There are lots of activities for the children to do during the day and the gym has everything that you need for a morning workout. Before we arrived, the customer relations team reached out and answered any questions that we had. I was especially impressed with the service provided by Perhu who helped us book taxis, gave recommendations and was just a great help! The breakfast buffet has lots of different options with western and chinese. Some days there were fewer vegetarian options but on the whole, there is a wide variety. There is a buffet and hot pot option for dinner at the hotel which was lovely. It can work out quite expensive for a family but the food is very fresh and the chef's will cook meat and fish to your requirments upon request.

Dear Guest: Thank you for your comments regarding your stay at the Pullman Oceanview Sanya Bay Resort & Spa. We are honored to be your choice of stay for this trip in Sanya. Our hotel aims to create a parent-child resort hotel, allowing you to experience a perfect vacation without leaving hotel. We are glad to note that you were very satisfied with our breakfast, kids activity, heated pool and dinner buffet; your recognition is our driving force. Thank you again for sharing your experience and feelings with us. We sincerely hope to be able to meet again at Pullman Resort Hotel in Sanya in the future; and we hope your next visit will be as pleasant as the previous one. Yours sincerely, Ohad Tiktinsky General Manager

Dalam Kemitraan dengan TripAdvisor

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