ibis Cancun Centro 3 gwiazdki

Ocena klientów (Ocena ALL) 4.2/5 Liczba opinii: 826

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Opis

O hotelu

  • Hotel just 15 minutes from the crystal-clear waters of Cancun

  • Hotel 20 minutes from Cancun International Airport

  • Hotel 8 minutes from the ADO Terminal

  • Nearby green areas: Xcaret Park, Kabah Ecological Park and Cancun Park

  • Must-see spots: Plaza de Toros, Playa Delfines, Playa Tortugas, Playa Forum

Nasze pokoje

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Lokalizacja hotelu

ibis Cancun Centro

Av Tulum y Nichupte, Supermanzana 11 M2 L3
77504 Cancun
Mexico

Pozycja GPS:21.143631, -86.825005

Dojazd i transport

Usługi hotelowe

Zameldowanie od: - Wymeldowanie do:

Na miejscu
  • Parking
  • Zwierzęta mile widziane
  • Restauracja
  • Dostęp dla osób na wózkach inwalidzkich
  • Wi-Fi
  • Klimatyzacja
  • Śniadanie
  • Bar
  • Całkowity zakaz palenia na terenie całego obiektu

IBIS KITCHEN LOUNGE

Opinie naszych gości

Opinie naszych gości

100% potwierdzonych opinii gości, którzy zatrzymali się w naszym hotelu

Dowiedz się więcej

Ocena ALL  4.2/5  Liczba opinii: 826

Ocena TripAdvisor  3.5/5  Liczba opinii: 1 437

Horrible experience terrible staff

Ocena na stronie TripAdvisor 1.0/5

carminablewis Opinia zatwierdzona w TripAdvisor

We stayed from 8-12 July, the restaurants and hotel itself was really nice but our experience, the staff and service was appalling 1. We arrived on the 8th and at the Grand they were trying to sell us to upgrade there from Nizuc. It wasn’t a nice welcome. They tried to sell their 90 minutes presentation and a couples massage. The representative was completely oblivious our 8 month old was crying and “didn’t read the room” Why would you want a couples massage if you are travelling with a baby, complete amateurs and lack of service 2. AC never worked our room was awful, no ventilation. 3. Went we left the hotel we were chased by a representative who said to us in light of the bad experience we had in the hotel they wanted to give us an offer of 40/50% discount in a future stay in the next 1.5 years. He noticed I spoke Spanish fluently and said to me just convince your husband to pay 299 USD and you get this offer. When I said can I think about it, is not a good time as we were carrying not only our luggage but the pram, car seat and all the luggage for our baby and he was like it’s now or it expires. I complained about this behaviour to the hotel, and they didn’t even reply. It’s so horrible the staff cheapens the experience and resort. I felt in a motel

Yoga session

Ocena na stronie TripAdvisor 5.0/5

Tapan P Opinia zatwierdzona w TripAdvisor

Had a great Yoga session with Susy, she is perfect instructor on a cloudy morning day for yoga. If you get a chance do it, while you are in Hilton Cancun! Food was great. Get to La Luce, Italian restaurant and Vela the international restaurant. Extremely relaxing vacation with kids. There is something for everybody

Przyzwoity hotel

Ocena klientów 3.5/5

Piotr Jedna osoba - Opinie potwierdzone ALL

Hotel w centrum, choć w zasadzie w pobliżu nie ma nic ciekawego. Cenowo atrakcyjne miejsce, aczkolwiek welcome drink to jakiś żart, zamiast typowego drinka powitalnego dostałem lody na patyku, śmiech na sali

A true nightmare even for an ibis

Ocena na stronie TripAdvisor 1.0/5

DRLuxury Pobyt służbowy - Opinia zatwierdzona w TripAdvisor

Getting worse literally every time I come. No, I won’t return this time. Ever. I arrived late so I thought it’s okay spending less , how bad can it be. Very bad. Rude and lazy Girl at the reception had no clue about Diamond status check-in, room was dirty. Aircon started to turn into a waterfall 1 hr before I checked out. Good it wasn’t earlier. How in the world can a dump like this cost 75€. In a decent environment (not corrupted by mass tourism ) it would cost 25€ max. What a terrible choice. They should be ashamed of this ‚hotel‘. Seriously. Stay far away.

Thank you for taking the time to tell us about your experience at the ibis Cancun Centro. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Just OK for a short night

Ocena na stronie TripAdvisor 3.0/5

v_roniqued780 Solo travel - Opinia zatwierdzona w TripAdvisor

Very basic hotel, I chose it because I landed late and needed to spend a short night in Cancun before I would start my road trip around the Yucatan peninsula. I didn’t want to spend too much for a hotel where I would stay less than 9 hours and needed it to be close the the car rental agency. But for the price I paid (around 40$), it’s OK. The good things about this place : its cheap, clean, there’s a good car rental agency in the same building (Nacional), and a 7/11 store on the other side of the street. The room was clean but very small and basic, it would have been depressing to stay any longer !

Thank you for your visit and your kind comments, we are looking forward to host you again soon in Cancun Cordialmente,

Partner: TripAdvisor

Recenzje naszego hotelu napisane przez podróżnych

  • 623 Liczba opinii 9/10 Lokalizacja
  • 953 Liczba opinii 3.3/10 Pokój
  • 656 Liczba opinii 6.9/10 Obsługa
  • 56 Liczba opinii 5.4/10 Internet
  • 568 Liczba opinii 2/10 Komfort
  • 381 Liczba opinii 3.8/10 Czystość
  • 231 Liczba opinii 6.3/10 Śniadanie
  • 176 Liczba opinii 3.7/10 Udogodnienia

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