Mercure Amiens Cathedrale Hotel bintang 4

My third stay there. Every time worse. I will not come back. Only one person at the reception desk taking care of the hotel and the restaurant. Faulty key cards which have to reprogrammed several times every day. Stupid basin cocks which will water your feet instead of filling the basin. The shower bar is not strongly bolted on the wall. The seats at the restaurant are dirty and messy. Tableware is not clean No positive customer attitude The veteran rate with free breakfast is not offered anymore No private parking Only the location is pleasant. Bye bye Amiens’S Mercure.

This was a last-minute booking as our other hotel elsewhere got cancelled. We don't usually stay in modern hotels but found this to be perfectly pleasant with everything we needed for a 2 night stay. The air con was particularly welcome, as was the fact that the large window actually opened so we could enjoy the bustle of the street and the cathedral but then totally shut out the noise and the light. Bed and seats were comfy and the shower and separate loo were fine - nice not to have the loo right next to the bed. The restaurant downstairs was fine - if a bit expensive maybe - and breakfast was varied and plentiful with eggs, pancakes etc and GF options. Staff were very friendly and attentive.

The hotel is well situated next to the cathédral. Staff very helpful and always smiling. The bed comfortable. Air conditioned room appreciated due to the high température. We had a nice but too short week-end

Nice little hotel, with friendly staff, in a quiet street. No onsite parking but easy to unload outside and then drive round the corner to a large underground public car park. On leaving it was easier to wheel our cases to the car park. Rather basic looking and soulless restaurant, but a good dinner and very good breakfast choice Nice Privilege room with comfortable bed (with sockets ) and good lighting. Large TV with BBC and CNN. Really tiny bathroom and equally tiny separate WC. Shower OK. Impressive cathedral view from 4th floor room with minute balcony, though partially obscured by modern building opposite.

It's hard to understand how the Amiens Mercure got 4 stars with bathrooms that are so small not 2 people can stand in them. I chose a bath with tub and shower hoping that it would be a better size, but no. The bath was encased in a narrow space, very slippery, no bars, and hard to get out of. The material was shoddy: the first night, the ventilation cover had fallen into the bath, the tub never emptied completely, even after I mentioned the problem. Yes, there was a large TV, free Wi-Fi, fast room service (which I enjoyed) an excellent bed and the nicest possible staff.But I needed a little comfort during a business trip, and this was not the right place.