Mercure Amiens Cathedrale Hotel bintang 4

Catatan tamu Avis (Peringkat ALL) 4.5/5 1.566 ulasan

Mercure Amiens Cathedrale Hotel - Image 1
Mercure Amiens Cathedrale Hotel - Image 2
Mercure Amiens Cathedrale Hotel - Image 3
Mercure Amiens Cathedrale Hotel - Image 4
21 23 rue Flatters, 80000 AMIENS, Prancis

Deskripsi

Keistimewaan hotel

  • In the heart of the downtown area, all the tourist sites are within walking distance

  • 109 yards (100 m) from the world's largest Gothic cathedral.

  • Terrace and garden in the city center, perfectfor relaxation, breakfast and dinner.

  • Family rooms and suites with crib available.

  • Ideal as a starting point for visiting the World War I memorial sites.

Akomodasi kami

Lokasi hotel

Mercure Amiens Cathedrale Hotel

21 23 rue Flatters
80000 AMIENS
Prancis

GPS:49.895899, 2.299715

Telepon
Fax +33 3 22 80 60 61

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Menerima hewan
  • Restoran
  • Dapat diakses kursi roda
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat
  • Properti 100% Bebas Rokok
  • Room service
Di dekat properti
  • Parkir

L ECHANSON

The chef proposes a refined French cuisine featuring fresh, seasonal produce, in a cozy restaurant with warm decor. Brunch is available to all from midday on Sunday. Private spaces can be hired for your events.

Pesan

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Peringkat ALL  4.5/5  1.566 ulasan

Peringkat TripAdvisor  4.2/5  1.631 ulasan

Poor and not as expected or advertised

Catatan Tripadvisor 2.0/5

richardhV2923EK Ulasan TripAdvisor tersertifikasi

Not recommended! There are various problems with this hotel. Firstly, on booking it is not at all clear that the hotel doesn’t have parking. In fact the nearest municipal car park is much further away than stated and as the streets & pathways are cobbled you really cannot use a wheeled suitcase, you have to carry your luggage. We stayed in a ‘privilege’ room. Although the room itself was just acceptable the bathroom was ridiculously small and inconvenient. The floor area was tiny & cramped, the over-bath shower was a struggle to access even for a very fit person as the bath sides are high and the access very small. Really disappointing. On the positive side the staff were very nice.

Dear Guest, Thank you for taking the time to share your feedback. We are truly sorry to learn that your stay did not meet your expectations. We understand your disappointment regarding parking. While our hotel does not have its own car park, we try to provide clear information about nearby public parking options. We apologise if this was not sufficiently visible at the time of your booking, and we will review how this information is presented to make it clearer for future guests. We are also sorry to hear that the bathroom in your Privilege room did not provide the comfort you expected. Some of our rooms have more compact bathroom layouts due to the building’s configuration, but this should never compromise your comfort. We will share your remarks with our team to ensure we continue improving the guest experience. On a positive note, we are pleased that you found our staff friendly and welcoming — your kind words will certainly be shared with them. We sincerely hope to have the opportunity to welcome you again and offer you a room better suited to your needs. Please feel free to contact us directly so we can assist you in choosing the most comfortable option for your next stay. Kind regards, Manuella Front office manager

Excellent stay

Catatan Tripadvisor 5.0/5

Feebs R Ulasan TripAdvisor tersertifikasi

Really loved this hotel - fabulous location, good amenities, spacious, comfortable, stylish and clean rooms. As someone travelling from far away, its helpful when a hotel supplies things like a proper hair dryer too. The only thing I would note is that the rooms were a bit overheated, making it hard to sleep, and the soap supplied was heavily fragranced, which is hard for someone with hayfever and sensitive skin, eyes etc. Great stay!

Dear guest, We are more than delighted to read that you've had a great stay in our hotel, and the room was to your taste! We do apologize for the slight inconveniences you encountered during your stay. Thank you for letting us know! Wishing to welcome you again soon. Sincerely, Guillaume - The Front Office

Great place to stay

Catatan Tripadvisor 5.0/5

Wander08135393105 Couples - Ulasan TripAdvisor tersertifikasi

2 nights here Great location easy walk to everywhere Buffet breakfast was great Rooms are comfortable Would recommend

Dear David, We very much appreciate your comments regarding your stay at the Hôtel Mercure Amiens Cathédrale. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hotel Mercure Amiens Cathédrale

Great location for the cathedral.

Catatan Tripadvisor 4.0/5

RHC09 Couples - Ulasan TripAdvisor tersertifikasi

Great location, lovely room with a view of the illumineres at the cathedral at 10pm. Very helpful staff providing car park details before arrival and booking us a restaurant. Loses a star for having pillows made of concrete!

Nice view of the cathedral

Catatan Tripadvisor 3.0/5

rock203 Couples - Ulasan TripAdvisor tersertifikasi

This hotel gets a 3 star only for the location and the view and actually the bed was quite comfortable. The receptionist and the guy on the reception the next morning were so unfriendly, I felt like we were an inconvenience no pleasant conversation was exchanged very disappointing. The reception area looked unclean and I used the stairs and the lower levels of the stairs were filthy. The receptionist in the evening was so much nicer than any of the other staff we experienced.

Dear Guest, Thank you for taking the time to share your feedback. We’re pleased to hear that you enjoyed the view of the cathedral and found the location convenient, as well as the comfort of your bed. However, we are truly sorry to learn that your experience with some of our reception staff did not meet your expectations. Please accept our sincere apologies for the impression you were left with. This is certainly not the standard of service we strive to provide. In order to investigate further and take the necessary steps for improvement, we kindly ask you to contact us directly at h7076-fo@accor.com, providing your dates of stay and either your name or room number. This will help us identify the team members involved and take appropriate action. Thank you again for your valuable feedback. We hope to have the opportunity to welcome you back and provide a much better experience. Warm regards, Ekaterina Front Office Supervisor

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 870 ulasan 9.1/10 Lokasi
  • 996 ulasan 7.2/10 Kamar
  • 855 ulasan 9.1/10 Pelayanan
  • 10 ulasan 8/10 Internet
  • 437 ulasan 8.1/10 Sarapan
  • 256 ulasan 6.3/10 Kebersihan
  • 133 ulasan 5.3/10 Fasilitas
  • 5 ulasan 2/10 Kolam

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