Mercure Sapporo 4 yıldız

Avis müşterileri puanı (ALL Puanlama) 4.5/5 1.180 görüş

En iyi fiyat
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Mercure Sapporo - Image 1
Mercure Sapporo - Image 2
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2-4 Minami 4-jo, Nishi 2-chome Chuo-ku, 064 0804 SAPPORO, Japan

Açıklama

Otel ekstraları

  • Web corner and free wifi in the entire hotel

  • 4 star hotel in central Sapporo with easy access to Susukino and shopping areas

  • 285 stylish guest rooms with connecting rooms available

  • Conveniently located close to public transport links to tourist attractions

  • Top of line fitness machines to stay in shape in the Fitness Room

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Otelin konumu

Mercure Sapporo

2-4 Minami 4-jo, Nishi 2-chome Chuo-ku
064 0804 SAPPORO
Japan

GPS:43.055595, 141.355682

Telefon
Faks +81 11-513-7575

Erişim ve ulaşım

Otel servisi

Otele giriş başlangıç saati: - Otelden çıkış bitiş saati:

Otel içi
  • Evcil hayvanlara izin verilmez
  • Restoran
  • Tekerlekli sandalye ile girişe uygun
  • Fitness merkezi
  • Wi-Fi
  • Klima
  • Kahvaltı
  • Bar
  • Toplantı odaları

BORDEAUX

Bordeaux Restaurant offers delicious French dishes at an affordable price in our 4 star hotel. Try our sumptuous buffet on Friday or Saturday night and discover quality produce prepared by our dedicated team. Reservation required.

Konuk değerlendirmelerimiz

Konuk değerlendirmelerimiz

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Daha fazla bilgi edinin

ALL Puanlama  4.5/5  1.180 görüş

TripAdvisor Derecesi  4.5/5  1.577 görüş

Very good location

Tripadvisor puanı 5.0/5

Siriporn J Aileler - TripAdvisor onaylı yorum

As a gold member, I was upgraded to a larger room. It was very good for our family. The hotel is located in the Susukino area, which is a central area, convenient for travel, shopping and many restaurants.

Dear Valuable guest, Thank you for your loyalty, as it was an honor to have a member such as yourself stay here with us. It is always a pleasure to receive positive feedback from our greatly appreciated Guests. I will be more than happy to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we continuously try to improve the quality of our services. We look forward to seeing you soon in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

Great Location but Disappointing Service on Special Occasion

Tripadvisor puanı 3.0/5

AngelaLeeY TripAdvisor onaylı yorum

Mercure Sapporo Hotel has an excellent location in the heart of Susukino, within walking distance to Tanuki Koji, making it ideal for exploring Sapporo's vibrant nightlife and shopping areas. The room, however, was on the small side at 21m² and offered a view of the building next door (APA Hotel), which was a bit disappointing. The service experience was somewhat inconsistent. Upon arrival after a long-haul flight, we didn’t receive the warm welcome we expected; the Japanese lady at the front desk seemed somewhat unwelcoming toward foreigners, which felt disheartening. Unfortunately, the service fell short of expectations, particularly given our special occasion. We were celebrating our wedding anniversary and staying for three nights, but the Japanese lady at the front desk offered no acknowledgment, upgrade, or even a discount on the breakfast buffet, which left us feeling undervalued as guests. On a positive note, the Caucasian lady concierge in the morning was exceptionally helpful and friendly, offering great recommendations on nearby attractions. Overall, Mercure Sapporo’s location is its biggest strength, but the service could benefit from more consistency.

Dear Valuable guest, Thank you for taking the time to tell us about your experience at Mercure Sapporo. We are glad to hear you were able to get the chance to enjoy the surroundings of our hotel. However, we believe there may still be areas that need improvement. I am sorry that your experience did not meet your expectations during your check-in with us, please allow me to express my sincerest apologies. We will make efforts to improve the quality of our service and looking forward to welcoming you back. We appreciate you sharing your concerns, and we hope that you will give us the opportunity to better serve you in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

Great Hotel and Great Location

Tripadvisor puanı 4.0/5

Travellers360 TripAdvisor onaylı yorum

Great Location in the Heart of Suskino. Hotel had fairly large rooms and is super easy to access with transit to and from the airport by bus and subways below. Food is everywhere around this hotel and in the heart of what is known as the entertainment district of Sapporo. Pricing was very reasonable as well and rooms very clean. Staff were super friendly and helpful. Overall, a great 4 night stay.

Dear Travellers360 The team at the Mercure Sapporo would like to thank you for choosing to stay with us and for your great comments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to your visit again and we will be delighted to be at your service in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

Excellent choice.

Tripadvisor puanı 5.0/5

IxChel3300 Aileler - TripAdvisor onaylı yorum

Very nice hotel and nothing to complain about. The rooms are small, but nice with all the amenities. Breakfast had an adequate selection, but what was offered was good quality. The location can’t be beat, smack in between two subway stations. Lastly the staff are extremely friendly and accommodating. They are what makes this hotel.

Dear IxChel3300, The team at the Mercure Sapporo would like to thank you for choosing to stay with us and great comments. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to seeing you again at Mercure Sapporo soon and hope your next visit will be as pleasant as the previous one. Sincerely, Quality Assurance Team Mercure Sapporo

Amazing hotel & great location

Tripadvisor puanı 5.0/5

reviewfan Couples - TripAdvisor onaylı yorum

Just checked out. I had a great time. It’s our first time at the property and we are on tour celebrating my birthday. We are ACCOR plus Platinum members both my husband and I. I truly am touched to be recognized by the hotel team; reservations, front desks and house keeping. Hospitality: 5 stars Our room got upgraded and set up with happy birthday decorations on bed. We got complimentary drinks delivered to our room. We had a small talk with the lady staff who brought us the drinks. She was really kind, polite and very high hospitality paying attention to small details which could impress us even higher. Staff here are willing to help. House keeping (15F) is kind and polite. Food: 5 stars The breakfast that we had was good quality. We liked everything we tried. We also had a chance to join lounge which doesn’t have schedule everyday. The staff were very energetic. Selections are high quality. I am impressed. Room: 5 stars Privilege room comes in decent size with everything travelers need. Good bed, tub, nicely aromatic toiletries. Warm water and warm toilet seat cover is really great for us❤️ Location: 5 stars Close to everything you need. You can simply move around to other places easily through public transportations. Just a short walk away to enjoy shopping and good food is around the hotel itself‼️ A great choice for travelers is here. Hope you like the hotel the way we like ❤️❤️❤️

Dear Valuable guest, Thank you for staying at the Mercure Sapporo. Your perfect rating and kind comments are very much appreciated. We are deeply pleased to get your gracious praise. It was truly our honor to read your great comments. Your feedback will give us the strength to continue working hard to strive towards an even higher level of excellence. Once again, we would like to thank you for your gracious comments and rating. We look forward to your visit again and we will be delighted to be at your service in the near future. We look forward to seeing you again at Mercure Sapporo soon and hope your next visit will be as pleasant as the previous one. Sincerely, Quality Assurance Team Mercure Sapporo

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Diğer web kullanıcıları otelimizi değerlendirmektedir

  • 1.137 görüş 9.6/10 Konum
  • 994 görüş 8.1/10 Oda
  • 803 görüş 8.7/10 Hizmet
  • 24 görüş 7.4/10 Wifi
  • 369 görüş 8.4/10 Kahvaltı
  • 343 görüş 6.3/10 Hijyen

Hizmet sağlayıcı Trustyou

Yakınlardaki diğer tesislerimiz

Sapporo şehrindeki tüm otellerimiz

Başlangıç fiyatı, ilgili yaklaşık fiyatlı oda kategorisinde 1 kişi için 1 gece, ek hizmetler hariç, kahvaltı hariç. Sonraki 20 gün içindeki bir gecelik konaklama için https://all.accor.com/ sitesinde söz konusu konaklama için o gün belirtilen, tüm vergiler dahil (Bazı vergilerin, yürürlükteki yerel mevzuata bağlı olarak otele varıldığında ödenmesi gerekebilir (örneğin konaklama vergisi).) en düşük genel fiyata karşılık gelir. Döneme ve doluluk durumuna göre değişiklik gösterebilir. Fiyat sadece rezervasyon anında garanti edilmektedir. Tüm rezervasyonlar (yurtdışı) otelin bulunduğu ülkenin para biriminde ödenmelidir. Yalnızca rezervasyon sırasında onaylanan ve otelin bulunduğu ülkenin para birimindeki tutar garanti edilir. Kendi para biriminizdeki tahmini bir karşılık size gösterilebilir, ancak bu sözleşme vasfı taşımaz. Ödeme anında bankanız sizden bankacılık ücretleri veya döviz dönüştürme masraflarını tahsil edebilir.