머큐어 삿포로 4성

고객 평점 (ALL 평가) 4.5/5 1,180 리뷰

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호텔설명

호텔 추가 정보

  • Web corner and free wifi in the entire hotel

  • 삿포로 중부에 위치헌 4성급 호텔은 스스키노 및 쇼핑 지구로 편리하게 이동할 수 있습니다.

  • 커넥팅 룸을 이용할 수 있는 285개의 세련된 객실

  • Conveniently located close to public transport links to tourist attractions

  • 피트니스룸에서 건강을 유지해 줄 최고급 피트니스 기구

숙박

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호텔 위치

머큐어 삿포로

2-4 Minami 4-jo, Nishi 2-chome Chuo-ku
064 0804 삿포로
일본

GPS:43.055595, 141.355682

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 회의실

BORDEAUX

보르도 레스토랑에서는 맛있는 프랑스 요리를 4성급 호텔의 합리적인 가격으로 제공합니다. 금요일이나 토요일 저녁에 뷔페를 즐기면서 전담 팀이 준비한 고급 농산물도 맛볼 수 있습니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  1,180 리뷰

TripAdvisor 평가  4.5/5  1,577 리뷰

담배냄새가 너무 진동함

고객 평점 1.5/5

G 가족 - 전체(All) 통지 확인

리뷰가 좋아 약간의 기대를 하고 방문했으나 건물로 들어오자마자 풍기는 담배냄새와 3층 및 엘레베이터에 배어있는 담배냄새로 기분이 좋지 않았음. 호텔보다는 모텔의 느낌이며 난방이 되지 않는게 제일 이해가 되지 않고 가장 큰 단점같음. 3층이 리셉션 구역이라 엘레베이터 갈아타는 게 번거로움. 조식은 괜찮았음. 조식 빼고는 다 .. 별로였음.

Dear G, We are terribly sorry for the unpleasant experience during you stay here in Sapporo. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and we hope that you will give us the opportunity to better serve you in the near future. Once again, we thank you for your feedback and we apologize for the inconvenience caused during your stay. Sincerely, Quality Assurance Team Mercure Sapporo

좋았어요

고객 평점 5.0/5

미령 가족 - 전체(All) 통지 확인

깔끔, 접근성 좋음.

We would like to thank you for choosing Mercure Sapporo during your precious time here. It was truly our honor to read your great comments. Your feedback will give us the strength to continue working hard to strive towards an even higher level of excellence. Once again, we would like to thank you for your gracious comments and rating. We look forward to your visit again and we will be delighted to be at your service in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

위치가 좋으며 가격대비 조식도 훌륭했습니다.

고객 평점 4.0/5

Rachelee 가족 - 전체(All) 통지 확인

스스키노역과 리무진버스타는곳에서 가까워서 아이를 동반하고도 움직이기가 편리했습니다. 또 다른호텔보다 룸이 넓어서 캐리어를 펼치고도 넉넉하게 머무를수 있었습니다.

Dear rachelee, We very much appreciate your comments regarding your stay at Mercure Sapporo. First of all, we are pleased to hear that you were amazed with our location. Also, we are pleased to hear that the breakfast has suited your taste. It was truly our honor to read your great comments. Your feedback will give us the encouragement to continue working hard to strive towards an even higher level of excellence. Once again, we would like to thank you for your kind comments and rating and we are looking forward to welcoming you back in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

Very good location

트립어드바이저 평점 5.0/5

Siriporn J 가족 - TripAdvisor 인증 리뷰

As a gold member, I was upgraded to a larger room. It was very good for our family. The hotel is located in the Susukino area, which is a central area, convenient for travel, shopping and many restaurants.

Dear Valuable guest, Thank you for your loyalty, as it was an honor to have a member such as yourself stay here with us. It is always a pleasure to receive positive feedback from our greatly appreciated Guests. I will be more than happy to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we continuously try to improve the quality of our services. We look forward to seeing you soon in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

Great Location but Disappointing Service on Special Occasion

트립어드바이저 평점 3.0/5

AngelaLeeY TripAdvisor 인증 리뷰

Mercure Sapporo Hotel has an excellent location in the heart of Susukino, within walking distance to Tanuki Koji, making it ideal for exploring Sapporo's vibrant nightlife and shopping areas. The room, however, was on the small side at 21m² and offered a view of the building next door (APA Hotel), which was a bit disappointing. The service experience was somewhat inconsistent. Upon arrival after a long-haul flight, we didn’t receive the warm welcome we expected; the Japanese lady at the front desk seemed somewhat unwelcoming toward foreigners, which felt disheartening. Unfortunately, the service fell short of expectations, particularly given our special occasion. We were celebrating our wedding anniversary and staying for three nights, but the Japanese lady at the front desk offered no acknowledgment, upgrade, or even a discount on the breakfast buffet, which left us feeling undervalued as guests. On a positive note, the Caucasian lady concierge in the morning was exceptionally helpful and friendly, offering great recommendations on nearby attractions. Overall, Mercure Sapporo’s location is its biggest strength, but the service could benefit from more consistency.

Dear Valuable guest, Thank you for taking the time to tell us about your experience at Mercure Sapporo. We are glad to hear you were able to get the chance to enjoy the surroundings of our hotel. However, we believe there may still be areas that need improvement. I am sorry that your experience did not meet your expectations during your check-in with us, please allow me to express my sincerest apologies. We will make efforts to improve the quality of our service and looking forward to welcoming you back. We appreciate you sharing your concerns, and we hope that you will give us the opportunity to better serve you in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 1,137 리뷰 9.6/10 위치
  • 994 리뷰 8.1/10 객실
  • 803 리뷰 8.7/10 서비스
  • 24 리뷰 7.4/10 인터넷 가격
  • 369 리뷰 8.4/10 조식
  • 343 리뷰 6.3/10 청결도

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