머큐어 삿포로 4성

고객 평점 (ALL 평가) 4.5/5 1,526 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
머큐어 삿포로 - Image 1
머큐어 삿포로 - Image 2
머큐어 삿포로 - Image 3
머큐어 삿포로 - Image 4
2-4 Minami 4-jo, Nishi 2-chome Chuo-ku, 064 0804 삿포로, 일본

호텔설명

호텔 추가 정보

  • Web corner and free wifi in the entire hotel

  • 삿포로 중부에 위치헌 4성급 호텔은 스스키노 및 쇼핑 지구로 편리하게 이동할 수 있습니다.

  • 커넥팅 룸을 이용할 수 있는 285개의 세련된 객실

  • Conveniently located close to public transport links to tourist attractions

  • 피트니스룸에서 건강을 유지해 줄 최고급 피트니스 기구

숙박

이 호텔 예약하기
객실 1

호텔 위치

머큐어 삿포로

2-4 Minami 4-jo, Nishi 2-chome Chuo-ku
064 0804 삿포로
일본

GPS:43.055595, 141.355682

전화
팩스 +81 11-513-7575

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실

BORDEAUX

보르도 레스토랑에서는 맛있는 프랑스 요리를 4성급 호텔의 합리적인 가격으로 제공합니다. 금요일이나 토요일 저녁에 뷔페를 즐기면서 전담 팀이 준비한 고급 농산물도 맛볼 수 있습니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  1,526 리뷰

고객 평점 2.5/5

Sangkoo K. 가족 - 전체(All) 통지 확인

We cordially appreciate your detailed comments regarding your stay at the Mercure Sapporo. Regarding the ECO cleaning, we are sorry that the room cleaning was not up to your satisfaction throughout your stay. Please allow us to express our sincerest apologies. At Mercure Sapporo, We reduce our Environmental Footprint by conserving energy and water. As this reason, we offer Eco Cleaning (trash collection, towel and amenity replacement) as part of our eco-friendly efforts. Full room and linen cleaning will be done once every 4 days during your stay. We appreciate if you could understand and cooperate for our eco-friendly efforts. If you would like regular cleaning, please contact the front desk by 24:00 (midnight) the day before next time. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

고객 평점 5.0/5

Seoyoung P. 가족 - 전체(All) 통지 확인

Thank you for taking the time to tell us about your experience at Mercure Sapporo. We are glad to hear you were able to get the chance to enjoy the surroundings of our hotel. Overall, I am happy to hear that you enjoyed a comfortable stay with us. Thank you again for taking your time to share your experience. We look forward to seeing you soon in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

고객 평점 2.5/5

Kyongji P. 가족 - 전체(All) 통지 확인

Thank you for choosing Mercure Sapporo, and we appreciate for your review regarding your most recent stay here. We are pleased to know that you appreciated our convenient location. However, we are truly sorry to learn that the overall condition of the hotel and your experience did not meet your expectations. Regarding the absence of a public bath, we understand that this is an important facility for many guests staying in Japan. While our hotel does not offer one, we appreciate your comments and will share your feedback with our management team for future consideration. We are especially concerned to hear about your experience during check-in. The level of attentiveness and professionalism you described is not the standard of service we strive to provide. Please accept our sincere apologies. Your comments have been shared with our Front Office team, and we will reinforce the importance of remaining fully attentive to each guest during the check-in process. We appreciate your honest feedback, as it helps us identify areas where we need to improve. We hope you will consider giving us another opportunity to provide you with a much better experience in the future. Kind regards, Sincerely, Quality Assurance Team Mercure Sapporo

고객 평점 4.5/5

Hongwon K. 가족 - 전체(All) 통지 확인

Thank you for your feedback. We here at the Mercure Sapporo value your feedback and are happy to hear that you enjoyed your stay here. We have informed our staff of your feedback to improve our services in the future and it will give us the motivation to strive towards a higher level of service excellence. We look forward to seeing you soon in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

고객 평점 3.0/5

Hyoung K. K. 1인 - 전체(All) 통지 확인

Thank you very much for staying at Mercure Sapporo and for taking the time to share your valuable feedback. We are sorry to hear that you found our elevator system inconvenient. We appreciate your kind understanding that the transfer between elevators is part of our security measures to help prevent unauthorized access, as our hotel is located in the heart of downtown Sapporo. We are also sincerely sorry that the outside noise disturbed your stay. While our hotel is located in the Susukino area and the guest rooms are equipped with soundproof curtains, we regret that the noise, including the crows early in the morning, caused you discomfort. We strive every day to provide a comfortable and pleasant stay for all our guests; however, we recognize that there is still room for improvement. Your feedback is greatly appreciated and will help us in our ongoing efforts to enhance our services and guest experience. We will continue working to provide an even more satisfying stay for our guests, and we sincerely hope to have the opportunity to welcome you back to Mercure Sapporo in the future. Quality Assurance Team Mercure Sapporo

그 외 웹 사용자 평가 등급

  • 1,514 리뷰 9.7/10 위치
  • 1,241 리뷰 8/10 객실
  • 1,092 리뷰 8.7/10 서비스
  • 16 리뷰 7.5/10 인터넷 가격
  • 455 리뷰 6.8/10 청결도
  • 413 리뷰 8.3/10 조식

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