머큐어 삿포로

머큐어 삿포로 4성

고객 평점 (ALL 평가) 4.4/5 595 리뷰

ALLSAFE 승인 호텔

지도에서 보아라.

호텔설명

호텔 추가 정보

  • Web corner and free wifi in the entire hotel

  • 삿포로 중부에 위치헌 4성급 호텔은 스스키노 및 쇼핑 지구로 편리하게 이동할 수 있습니다.

  • 커넥팅 룸을 이용할 수 있는 285개의 세련된 객실

  • Conveniently located close to public transport links to tourist attractions

  • 피트니스룸에서 건강을 유지해 줄 최고급 피트니스 기구

Planet 21 참여 호텔로 서비스 산업의 지속 성장 가능을 위해 적극적으로 노력하고 있습니다.

호텔 위치

머큐어 삿포로

2-4 Minami 4-jo, Nishi 2-chome Chuo-ku
064 0804 삿포로
일본

  • SUBWAY NAMBOKU LINE:  Touhou Line Hosui Susukino

  • EKIMAE-DORI: 

  • SAPPORO CITY TRAM:  Sapporo

  • 비행기로

    SAPPORO CHITOSE APT 45km / 27.96마일 - 셔틀 서비스 서비스

GPS:43.055595, 141.355682

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

요약
호텔 인근
  • 셔틀
  • 레스토랑
  • 휠체어 통행 가능 호텔
  • 웰빙
  • 에어컨
  • Wi-Fi
  • 조식
  • 회의실

BORDEAUX

보르도 레스토랑에서는 맛있는 프랑스 요리를 4성급 호텔의 합리적인 가격으로 제공합니다. 금요일이나 토요일 저녁에 뷔페를 즐기면서 전담 팀이 준비한 고급 농산물도 맛볼 수 있습니다.

숙박

머큐어 삿포로는 삿포로의 엔터테인먼트 지구인 스스키노 중심에 있는 프랑스식 디자인의 285개의 객실을 제공합니다. 머큐어가 제공하는 분주한 삿포로에서 휴식을 취해 보십시오. 레저 여행이나 비즈니스 여행에 완벽한 장소로, 현지의 영향을 받을 수 있는 유럽식 스타일에서 휴식을 취해 보십시오. 모든 객실에는 고속 인터넷 연결, 시몬스 침구, 머큐어 브랜드 어레니티가 갖춰진 머큐어 삿포로를 집과 같은 편안한 객실로 만들어 드립니다.

고객 리뷰

머큐어 삿포로
고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.4/5  595 리뷰

TripAdvisor 평가  4.5/5  1,523 리뷰

2022으뜸 시설

Location location

트립어드바이저 평점 5.0/5

thecadiz TripAdvisor 인증 리뷰

Mercure Hotel Sapporo is perfectly located at the center (Susukino the entertainment district), near where the ice sculptures are, train station is closeby, restaurants are just around the area, its just perfect. The rooms are very spacious, the bed is comfortable and Thank you very much 'housekeeping' for keeping the room very clean! The staff - they are courteous and very helpful. I will definitely stay again in Mercure Sapporo.

Dear thecadiz Thank you for choosing to stay at Mercure Sapporo and for your warmest review to us! We are more than pleased to hear that our service could meet your expectation, and we will share your kindest comment with our team. We are sure that our team love to read this Thank you again and we look forward to welcoming you back to Mercure Sapporo in the very near future Sincerely, Yoda Front Desk Mercure Sapporo

Location very strategic.

트립어드바이저 평점 4.0/5

ERWIN M 가족 - TripAdvisor 인증 리뷰

Overall everything ok. I stayed 2 times. 30-31 dec. And back again at 6-9jan. When check in for the second time, i asked the lady to check my jacket that i left behind. She said nothing left. But i am sure that i left it. So after check in and go to the room. I come back to receptionist and asked different lady. She was so helpfull and very kind. She checked and found it. Her name Akina Ikuma. Great applause to her work.

Dear ERWIN M We cordially appreciate your detailed comments regarding your stay at the Mercure Sapporo. We are more than pleased to hear that one of our staff service could meet your expectation, and we will share your kindest comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to seeing you again at Mercure Sapporo soon and hope your next visit will be as pleasant as the previous one. Sincerely, Shihomi SAKAI Guest Experience Supervisor Mercure Sapporo

Good location

트립어드바이저 평점 4.0/5

mandyho128 가족 - TripAdvisor 인증 리뷰

Suggest do online check in. It will speed up the check in process by a lot. They provide a phone for internet and GPS. However only for half hour free but it is better than nothing. Clean bathroom which I like.

Dear mandyho128 Thank you for staying with Mercure Sapporo and your great feedback. We are very happy to hear that you enjoyed our free smartphone in the room. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Shihomi Guest Experience Supervisor Mercure Sapporo

Winter in Sapporo

트립어드바이저 평점 4.0/5

HTLim5 가족 - TripAdvisor 인증 리뷰

This is the only hotel that has 4 sets of towels ready for our family upon check in. However the downside is the timing to claim the welcome drinks that doesn’t make sense to us. There is a time limit from 2.30pm -5.30pm to claim the welcome drinks so if you missed claiming the drinks on the day you check in due to late arrival, those vouchers are as good as none because the time allowed to claim the drinks is the time where you’ll be out for sightseeing.

Dear HTLim5 Thank you for taking the time to tell us about your experience at the Mercure Sapporo. I am sorry that your some of experience did not meet your expectations. In regards to welcome drink, we usually provide a little more time except Sunday. Although some bottles of drink are provided at reception instead of drink voucher, we are sincerely sorry that welcome drink time had shorter due to consecutive private booking last week. At Mercure, we strive to provide a superior service experience for every customer, therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate you sharing your concerns, and we hope that you will give us the opportunity to better serve you in the near future. Sincerely, Shihomi Guest Experience Supervisor Mercure Sapporo

Worth the money

트립어드바이저 평점 5.0/5

Passenger807632 가족 - TripAdvisor 인증 리뷰

The room is spacious for 2 adults 2 kids (age 12 & 13). The sofa can move to the window and window can open slightly. My child love the feel as the wind blow in and lay on his bed watch snowing. The price was reasonable come with breakfast for 4pax. Breakfast spread was food. Subway is nearby, eatery and a lot shopping within walking distance. Front counter staff provided good services and can speak English.I will back to this hotel again

Dear Passenger807632 Thank you for staying at the Mercure Sapporo. Your perfect rating and great comments are very much appreciated. We are very happy to hear that you really enjoyed our hotel with your child. It was truly our honor to read your great comments. Your feedback will give us the strength to continue working hard to strive towards an even higher level of excellence. Once again, we would like to thank you for your gracious comments and rating. Thank you again for sharing your experience and we are looking forward to welcoming you back in the near future. Sincerely, Shihomi Guest Experience Supervisor Mercure Sapporo

Best and Impressive on service

트립어드바이저 평점 5.0/5

skomolmarl Friends getaway - TripAdvisor 인증 리뷰

So impressive on service because never gone to Sapporo before so need information, service to recommend as well as to guide us .Breakfast is so nice and has variety kind of food . We plan to come back to accommodate again soon

Dear skomolmarl We cordially appreciate your detailed comments regarding your stay at the Mercure Sapporo. We are more than pleased to hear that our service could meet your expectation, and we will share your kindest comments with our team. Your feedback will give us the strength to continue working hard to strive towards an even higher level of excellence. Once again, we would like to thank you for your gracious comments and rating. We look forward to seeing you again at Mercure Sapporo soon and hope your next visit will be as pleasant as the previous one. Sincerely, Shihomi Guest Experience Supervisor Mercure Sapporo

Holiday with friends

트립어드바이저 평점 5.0/5

Rokiah N Friends getaway - TripAdvisor 인증 리뷰

We are a group of 4 ladies and we took the family room for 6 nights. The room would be very spacious for 2 pax but with an extra 2 sofa bed added in, it was a bit tight for space but it is ok with us as we are mostly out during the day . The room is clean and we love the LOccitane toiletries. Location of the hotel is perfect for us. It is within walking distance to Odori park and we even walked all the way to Sapporo Station. Lots of shopping and places to eat around the hotel and the entrance to Hosui Susukino subway station is just round the corner from the hotel. Bus stand for the airport bus to New Chitose Airport is just opposite the hotel. The staff are wonderful and very helpful . They helped us with directions and even helped us to book a half day trip to Biei. Most appreciated. I would recommend this hotel and I would return for sure

Dear Rokiah N We cordially appreciate your detailed comments regarding your stay at the Mercure Sapporo. We are more than pleased to hear that our service could meet your expectation, and we will share your kindest comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to seeing you again at Mercure Sapporo soon and hope your next visit will be as pleasant as the previous one. Sincerely, Shihomi Guest Experience Supervisor Mercure Sapporo

Comfortable and convenient

트립어드바이저 평점 5.0/5

kev_mccamra Solo travel - TripAdvisor 인증 리뷰

The room was spacious, very comfortable and clean. Well-located for the subway trains and the Suskino nightlife, with the covered Tanukikoji shopping street and the Ramen Alley both close-by. I didn’t use the facilities, but looked promising with a French wine bar and gym.

Dear kev_mccamra Thank you for staying at the Mercure Sapporo. Your perfect rating and great comments are very much appreciated. We are very happy to hear that you enjoyed the location of our hotel and the surrounding establishments. It was truly our honor to read your great comments. Your feedback will give us the strength to continue working hard to strive towards an even higher level of excellence. Once again, we would like to thank you for your gracious comments and rating. We look forward to your visit again and we will be delighted to be at your service in the near future. Sincerely, Shihomi Guest Experience Supervisor Mercure Sapporo

Staff was excellent

트립어드바이저 평점 5.0/5

Couple_SIN Couples - TripAdvisor 인증 리뷰

We stayed 4 nights at Mercure Sapporo, and the service of the management and staff was excellent. Dean san, the GM, went out of his way for his guests, and he was ably supported by Motoyo san, the Front office Manager.

Dear Couple_SIN I would like to thank you on behalf of the staff here for choosing Mercure Sapporo. We have also received your feedback and are deeply obliged to you for your gracious praise and comments. It was truly our honor to read your great comments. Your feedback will give us the strength to continue working hard to strive towards an even higher level of excellence. Once again, we would like to thank you for your gracious comments and rating. We look forward to your visit again and we will be delighted to be at your service in the near future. Sincerely, Shihomi Guest Experience Supervisor Mercure Sapporo

Great Location

트립어드바이저 평점 5.0/5

formosamark Couples - TripAdvisor 인증 리뷰

Excellent location near to lots of good bars, restaurants and the subway station. Comfortable room with nice coffee machine. Friendly and very efficient staff on reception. Would definitely stay there again.

Dear formosamark Thank you for choosing Mercure Sapporo and taking your time to share your review here. We are pleased to hear that our service could meet your expectation, and we will share your kindest comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we continuously improve the quality of our services. Thank you again for sharing your experience and we are looking forward to welcoming you back in the near future. Sincerely, Shihomi Guest Experience Supervisor Mercure Sapporo

Excellent hotel with modern facilities

트립어드바이저 평점 5.0/5

Navigator08697565615 가족 - TripAdvisor 인증 리뷰

My family of 3 had a very spacious & well-furnished room. The toilet, bathroom & vanity area are separated from each other & the facilities are new & modern. It was also easy to find nice restaurants at the vicinity.

Dear Navigator08697565615 Thank you for choosing Mercure Sapporo and taking your time to share your review here. First of all, we are pleased to hear that you satisfied our facilities and location. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, SAKAI Guest Experience Supervisor Mercure Sapporo

Good location

트립어드바이저 평점 4.0/5

Odyssey60061335603 가족 - TripAdvisor 인증 리뷰

Chose this hotel for its location. Driving out is really difficult as you will have to wait to get your car. Automated system parking. It doesn't help that its faulty during my stay. Thankfully, the hotel is nearby most of the places of interest. All walkable distance.

Dear Odyssey60061335603 We cordially appreciate your detailed comments regarding your stay at the Mercure Sapporo. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to seeing you again at Mercure Sapporo soon and hope your next visit will be as pleasant as the previous one. Sincerely, Shihomi SAKAI Guest Experience Supervisor Mercure Sapporo

Good location for shopping and dinning

트립어드바이저 평점 4.0/5

PannidaNSteve 가족 - TripAdvisor 인증 리뷰

I am an Accor Plus member and picked Mercure Hotel Sapporo for a holiday with my mother. It is very convenient to take a subway from/ to Sapporo station (just 2 stops away) and the hotel is situated at the heart of shopping areas (above ground and underground) and a lot of dinning options. We had a comfortable stay and happy to come back again.

Dear PannidaNSteve Thank you for staying at the Mercure Sapporo. Your great rating and great comments are very much appreciated. We are very happy to hear that you enjoyed the location of our hotel and the surrounding establishments. We will strive to continuously improve the quality of our services. We look forward to seeing you again at Mercure Sapporo soon and hope your next visit will be as pleasant as the previous one. Sincerely, SAKAI Guest Experience Supervisor Mercure Sapporo

A nice play to stay in Sapporo

트립어드바이저 평점 4.0/5

Devsan1974 Solo travel - TripAdvisor 인증 리뷰

It was my first stay in Sapporo and the Mercure Susukino was a good choice to stay - A good underground connection with Sapporo (station) and then with the airport via train - Staff very welcoming, smile and helpful

Dear Devsan1974 We would like to thank you for choosing Mercure Sapporo during your precious time here.We are pleased to hear that our service could meet your expectation, and we will share your kindest comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to seeing you again at Mercure Sapporo soon and hope your next visit will be as pleasant as the previous one. Sincerely, SAKAI Guest Experience Supervisor Mercure Sapporo

Very good location

트립어드바이저 평점 4.0/5

Departure41259171086 Couples - TripAdvisor 인증 리뷰

This hotel location near the subway station, and also in susukino area. Not far from the hotel there nijo fish market that we can buy fresh seafood and we can also eat kaisendon. The staff also very nice and informative

Dear Departure41259171086 Thank you for taking the time to tell us about your experience at Mercure Sapporo. We are more than pleased to hear that our service could meet your expectation, and we will share your kindest comments with our team. We look forward to seeing you again at Mercure Sapporo soon and hope your next visit will be as pleasant as the previous one. SAKAI Guest Experience Supervisor Mercure Sapporo

a convenient hotel

트립어드바이저 평점 4.0/5

manyeeestherh2016 Friends getaway - TripAdvisor 인증 리뷰

the hotel is situated in susukino and have shuttle service from Sapporo Station so convenient to commute. The staffs at the front desk was helpful and the room was comfortable. The only downside was only heated air from the air-conditioner in winter and we were forced to open the window to get some fresh and cool air which meant you had to choose between fresh air and noise from outside

Dear manyeeestherh2016 Thank you for choosing Mercure Sapporo and taking your time to share your review here. We are pleased to hear that our service could meet your expectation, and we will share your kindest comments with our team. In regards to air-conditioner, our apologies for making you uncomfortable as the Hotel air-conditioning is currently set to heating. Due to the climatic variances in Hokkaido, we recommend all of guests switching the air-conditioning off and opening your window for fresh air. We apologize again that the central heating system is unable to change your room from heater to air conditioner. If you have any other questions or comments, please feel free to contact us anytime! Best regards, Shihomi SAKAI (Ms.) Guest Experience Supervisor

Mercure Hotel Sapporo

트립어드바이저 평점 5.0/5

patrick_hoe80 Couples - TripAdvisor 인증 리뷰

This was my returned stay. I left one luggage on the bus while traveling from Niseko back to Sapporo. Hotel Staff was perfessional and extended their help to contact the bus provider and located the luggage.

Hi patrick_hoe80, Fantastic to hear from you and such a pleasure to receive your feedback. We hope you enjoyed your time in Hokkaido and we look forward to welcoming you back to the Mercure Sapporo. Warm Regards Dean Daniels General Manager

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