머큐어 삿포로 4성

고객 평점 (ALL 평가) 4.5/5 1,506 리뷰

아코르호텔 그룹 전 세계 호텔 최저가 보장
머큐어 삿포로 - Image 1
머큐어 삿포로 - Image 2
머큐어 삿포로 - Image 3
머큐어 삿포로 - Image 4
2-4 Minami 4-jo, Nishi 2-chome Chuo-ku, 064 0804 삿포로, 일본

호텔설명

호텔 추가 정보

  • Web corner and free wifi in the entire hotel

  • 삿포로 중부에 위치헌 4성급 호텔은 스스키노 및 쇼핑 지구로 편리하게 이동할 수 있습니다.

  • 커넥팅 룸을 이용할 수 있는 285개의 세련된 객실

  • Conveniently located close to public transport links to tourist attractions

  • 피트니스룸에서 건강을 유지해 줄 최고급 피트니스 기구

숙박

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호텔 위치

머큐어 삿포로

2-4 Minami 4-jo, Nishi 2-chome Chuo-ku
064 0804 삿포로
일본

GPS:43.055595, 141.355682

전화
팩스 +81 11-513-7575

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물이 금지되어있다
  • 레스토랑
  • 휠체어 이용 가능
  • 피트니스 센터
  • Wi-Fi
  • 에어컨
  • 조식
  • 바
  • 회의실

BORDEAUX

보르도 레스토랑에서는 맛있는 프랑스 요리를 4성급 호텔의 합리적인 가격으로 제공합니다. 금요일이나 토요일 저녁에 뷔페를 즐기면서 전담 팀이 준비한 고급 농산물도 맛볼 수 있습니다.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.5/5  1,506 리뷰

고객 평점 3.0/5

Jeonghyun B. 가족 - 전체(All) 통지 확인

위치는 아주 좋았습니다 직원분들도 친절하셨구요 하지만 호텔의 군데군데 먼지를 보면 청소가 제대로 되지 않고 있구나 느낄 수 있을것입니다 화장실의 환풍기도 고장이었구요..

We would like to thank you for choosing Mercure Sapporo. We are truly pleased to hear that our service met your expectations. Your kind comments will be shared with our team, and we are confident that they will serve as a great encouragement as we continuously strive to improve the quality of our services. Regarding the issue of dust in your room, we sincerely apologize that the cleaning did not meet your satisfaction throughout your stay. Please accept our sincerest apologies for any inconvenience caused. We will share your feedback with our housekeeping team and reinforce our cleaning procedures to ensure a more comfortable stay for our future guests. Thank you once again for your valuable feedback, and we hope to have the opportunity to welcome you back soon. Sincerely, Quality Assurance Team Mercure Sapporo

고객 평점 5.0/5

Sunmi L. 1인 - 전체(All) 통지 확인

모든 직원들의 친절함, 편안한 침구, 번화가에 위치

Thank you for your feedback. We here at the MERCURE Sapporo value your feedback and are happy to hear that you enjoyed your stay here. We have informed our staff of your feedback to improve our services in the future and has given us motivation to strive towards a higher level of service excellence. Once again, we thank you for your feedback and we look forward to being of service you and to welcoming you to the MERCURE Sapporo. Sincerely, Quality Assurance Team Mercure Sapporo

고객 평점 5.0/5

Kueha I. 1인 - 전체(All) 통지 확인

전반적으로 좋았으나 1층가려면 엘레베이터 환승해야 하는게 불편함

Thank you for staying with us at the Mercure Sapporo. As well as taking the time to give us a 5-star rating and filling out the review. Regarding your comment, we are afraid that you felt our elevator system was inconvenient. We appreciate for your kind understanding that our elevator system is for security prevention from outsiders as we are in the heart of Sapporo downtown area. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you soon. Sincerely, Quality Assurance Team Mercure Sapporo

고객 평점 3.5/5

Joon H. 가족 - 전체(All) 통지 확인

식사가 조금 더 Mercure의 명성에 맞게 고급졌으면 한다.

Thank you very much for your valuable feedback. We are delighted to hear your kind comments about our staff, and we truly appreciate your recognition of their efforts. We also appreciate your feedback regarding the breakfast experience. We are sorry that it did not meet the level of luxury you expected, and we will share your comments with our culinary team as we continue to improve. Thank you again for your insights. We hope to welcome you back for a more enjoyable stay in the future. Sincerely, Quality Assurance Team Mercure Sapporo

고객 평점 4.5/5

Yunho J. 친구 - 전체(All) 통지 확인

아코르 플래티넘 등급으로 방문했고, 요청사항을 잘 처리주셔서 좋았습니다

Thank you very much for choosing Mercure Sapporo for your stay. We also sincerely appreciate you taking the time to share your feedback with us. We are truly honored to receive your kind comments regarding our front desk service. Such words of appreciation are a great source of motivation for our team. However, we sincerely apologize for the inconvenience caused during your breakfast experience. We regret that the ice cream for our Platinum members was served while you had just begun your meal, which may not have been the most appropriate timing. Please rest assured that your feedback has been shared with our restaurant team, and we will work to improve our service moving forward. Despite this shortcoming, we are grateful to have received your positive overall rating. It is both an honor and an encouragement for us to continue striving for excellence. We look forward to welcoming you again and hope to provide you with an even more satisfying experience on your next visit. Sincerely, Quality Assurance Team Mercure Sapporo

그 외 웹 사용자 평가 등급

  • 1,524 리뷰 9.7/10 위치
  • 1,255 리뷰 8.1/10 객실
  • 1,071 리뷰 8.6/10 서비스
  • 16 리뷰 8/10 인터넷 가격
  • 439 리뷰 6.7/10 청결도
  • 418 리뷰 8.3/10 조식
  • 14 리뷰 8.6/10 Sustainability

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