Mercure Sapporo bintang 4

Catatan tamu Avis (Peringkat ALL) 4.5/5 1.431 ulasan

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Deskripsi

Keistimewaan hotel

  • Web corner and free wifi in the entire hotel

  • 4 star hotel in central Sapporo with easy access to Susukino and shopping areas

  • 285 stylish guest rooms with connecting rooms available

  • Conveniently located close to public transport links to tourist attractions

  • Top of line fitness machines to stay in shape in the Fitness Room

Akomodasi kami

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Lokasi hotel

Mercure Sapporo

2-4 Minami 4-jo, Nishi 2-chome Chuo-ku
064 0804 SAPPORO
Jepang

GPS:43.055595, 141.355682

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Hewan peliharaan tidak diperbolehkan
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat

BORDEAUX

Bordeaux Restaurant offers delicious French dishes at an affordable price in our 4 star hotel. Try our sumptuous buffet on Friday or Saturday night and discover quality produce prepared by our dedicated team. Reservation required.

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Cari tahu selengkapnya

Peringkat ALL  4.5/5  1.431 ulasan

Peringkat TripAdvisor  4.3/5  1.594 ulasan

Sertifikat keunggulan 2025

Mecure Sapporro - Family stay

Catatan Tripadvisor 5.0/5

Faeez R Ulasan TripAdvisor tersertifikasi

Check-in was smooth, assisted by Lia who was both professional and friendly. The rooms were clean (upgraded to privilege floor due to Accor status) and cozy. The pajamas were a nice touch and much appreciated. Breakfast was delicious with a good selection of Japanese and Western cuisine. Hotel was also walking distance to Odori park which allowed us to visit it right after check-in (a definite plus!) Only one feedback - suggest to have teabags/sachets in the rooms (together with the coffee) as not everyone drinks coffee. Other than the one comment, it was a great experience at the hotel and will definitely stay there again the next time we visit Sapporo.

I would like to thank you on behalf of the staff here for choosing Mercure Sapporo. It was truly our honor to read your wonderful comments. Your feedback gives us the strength to continue working hard and strive toward an even higher level of excellence. We would also like to sincerely apologize for any inconvenience caused regarding the absence of tea bags mentioned in your comment. In the Privilege Room, Earl Grey tea capsules are included among the capsules provided for the coffee machine. We hope you were able to make use of them during your stay, and we kindly invite you to enjoy them on your next visit. Once again, thank you very much for your kind comments and rating. We very much look forward to welcoming you again and will be delighted to be at your service in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

Catatan tamu Avis 5.0/5

Andreas S. Keluarga - Ulasan terverifikasi ALL

Kamar luas, bersih, nyaman, staff ramah dan sangat membantu, lokasi hotel dekat kemana mana, sangat puas menginap di hotel mercure sapporo

We cordially appreciate your detailed comments regarding your stay at the Mercure Sapporo. We are more than pleased to hear that our service could meet your expectation, and we will share your kindest comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We look forward to seeing you again at Mercure Sapporo soon and hope your next visit will be as pleasant as the previous one. Sincerely, Quality Assurance Team Mercure Sapporo

Catatan tamu Avis 4.5/5

Rudy S. Pasangan - Ulasan terverifikasi ALL

Sangat menyenangkan

Thank you for your feedback. We here at the MERCURE Sapporo value your feedback and are happy to hear that you enjoyed your stay here. We have informed our staff of your feedback to improve our services in the future and has given us motivation to strive towards a higher level of service excellence. Once again, we thank you for your feedback and we look forward to being of service you and to welcoming you to the MERCURE Sapporo. Sincerely, Quality Assurance Team Mercure Sapporo

Highly Recommended For Service and Convenience

Catatan Tripadvisor 5.0/5

Joey Y Ulasan TripAdvisor tersertifikasi

Location: Convenient, 3mins walk to nearest susukino station, near to Tanukikoji Shopping street (8 mins walk), Airport Limousine bus about 3-4 mins walk across the hotel Price: Reasonable Service: Diamond member was well taken care of, unlimited access to Lounge and food was great, breakfast have wide variety, unique pancake machine to make pancakes by waving hand, ice cream was served, room was upgraded upon check in, able to microwave our food hot at the lobby level

We are happy to hear back from you and for having the time to provide us with feedback from your experience stay with us at the MERCURE Sapporo. It has been a pleasure reading the comments regarding your stay here and we have informed the staff of your kind comments, our staff will that take your comments to heart and feel motivated to strive to improve and provide better service. Once again, thank you for your feedback and we are looking forward to seeing you the future sometime soon. Sincerely, Quality Assurance Team Mercure Sapporo

Smelly and tired room

Catatan Tripadvisor 2.0/5

nivhana Keluarga - Ulasan TripAdvisor tersertifikasi

Stayed here for two nights on my first trip to Sapporo. The hotel is situated in a great location with numerous shops and restaurants across and along the streets while the seafood market was a few blocks away. We were upgraded from the twin deluxe room to a premier deluxe room on the 14th floor (1413), which was a bigger room consisting of a couch, but the room itself had a dusty carpet and the bathroom had a revolting urine smell, most likely coming from the seat contraption as it looked ancient. Complained to the front desk and they cleaned it on the second day but the smell still lingered, although it was an improvement from the first night. Soundproofing was below average - on the second night, our neighbors in the upstairs bedroom and next door neighbors started banging something until 2am, perhaps packing something into their bags and every step and creak could also be heard. I liked the welcome gift cookies that were provided but other than that, this hotel needs a thorough deep cleaning and refurbishment.

Dear nivhana, Thank you very much for choosing to stay with us. It was truly an honor to have you as our guest. We are sincerely sorry to hear that certain aspects of your stay did not meet your expectations. Please accept our deepest apologies for any inconvenience caused. We genuinely appreciate you taking the time to share your valuable feedback regarding our facilities. As you mentioned, our property has been in operation for many years, and while we continuously strive to maintain high standards of cleanliness and service, we understand that some areas may need improvement. Your comments have been shared with the relevant teams and will be taken seriously as we work to enhance the overall guest experience. We truly hope to have the opportunity to welcome you back in the future and provide you with a more pleasant and comfortable stay. Sincerely, Quality Assurance Team Mercure Sapporo

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  • 19 ulasan 8.1/10 Internet
  • 420 ulasan 7/10 Kebersihan
  • 415 ulasan 8.6/10 Sarapan

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