Mercure Sapporo bintang 4

Catatan tamu Avis (Peringkat ALL) 4.5/5 1.093 ulasan

Jaminan Harga
Terbaik
Mercure Sapporo - Image 1
Mercure Sapporo - Image 2
Mercure Sapporo - Image 3
Mercure Sapporo - Image 4
2-4 Minami 4-jo, Nishi 2-chome Chuo-ku, 064 0804 SAPPORO, Japan

Deskripsi

Keistimewaan hotel

  • Web corner and free wifi in the entire hotel

  • 4 star hotel in central Sapporo with easy access to Susukino and shopping areas

  • 285 stylish guest rooms with connecting rooms available

  • Conveniently located close to public transport links to tourist attractions

  • Top of line fitness machines to stay in shape in the Fitness Room

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Lokasi hotel

Mercure Sapporo

2-4 Minami 4-jo, Nishi 2-chome Chuo-ku
064 0804 SAPPORO
Japan

GPS:43.055595, 141.355682

Telepon
Fax +81 11-513-7575

Akses dan Transportasi

Layanan hotel

Check-in dari - Check out sampai

Di properti
  • Hewan peliharaan tidak diperbolehkan
  • Antar-jemput
  • Restoran
  • Dapat diakses kursi roda
  • Pusat kebugaran
  • Wi-Fi
  • Air conditioner
  • Sarapan
  • Bar
  • Ruang rapat

BORDEAUX

Bordeaux Restaurant offers delicious French dishes at an affordable price in our 4 star hotel. Try our sumptuous buffet on Friday or Saturday night and discover quality produce prepared by our dedicated team. Reservation required.

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Peringkat ALL  4.5/5  1.093 ulasan

Peringkat TripAdvisor  4.5/5  1.562 ulasan

ho hum hotel

Catatan Tripadvisor 2.0/5

folyom Friends getaway - Ulasan TripAdvisor tersertifikasi

European hotel chain Mercure. The pros are the location and the room size is large for Japan. You are in the heart of downtown Sapporo, so all the main city attractions are 15min or less by foot, subway two blocks away. View can be poor, but the windows open slightly. Room and interior of the hotel felt very dated, serious need of a rennovation. Room felt slightly dirty and banged up, smudges on mirror, etc. Tub was small. Staff was not as courteous and professional as I am used to in Japan. The elevator setup (two elevator trips minimum from the street) is annoying, slow, takes too long. I would not recommend staying here. It's a very unexceptional hotel.

Dear folyom, Thank you for taking the time to tell us about your experience at Mercure Sapporo. It’s really regrettable that you have had unpleasant experience and inconvenience during your stay with us. We are afraid that you felt our elevator system was inconvenient. We appreciate for your kind understanding that our elevator system is for security prevention from outsiders as we are in the heart of Sapporo downtown area. We will make efforts to improve the quality of our service and looking forward to welcoming you back. Once again, we thank you for your feedback and we apologize for the inconvenience caused during your stay. Sincerely, Quality Assurance Team Mercure Sapporo

Good location

Catatan Tripadvisor 5.0/5

Haru_mau Keluarga - Ulasan TripAdvisor tersertifikasi

I was very happy to book good price(staff rate) Just disappointed point was big handprint on mirror and sink is a bit brown stain otherwise all good!

Dear Valuable guest, Thank you so much for your wonderful remarks of Mercure Sapporo. First of all, we are pleased to hear that our hotel had great reputation on your review. And, we are sorry that you’re some of experience did not meet your expectations, please allow us to express our sincerest apologies. We will share your comments with our team to improve the quality of service. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. We look forward to seeing you again at Mercure Sapporo. Sincerely, Quality Assurance Team Mercure Sapporo

Super convenient

Catatan Tripadvisor 4.0/5

Erico2709 Ulasan TripAdvisor tersertifikasi

In terms of location, no complains as right in the heart of nice eateries and restaurants. Susukino station is only a 2 mins walk away. Staff is helpful and nice. Only peeve I had is that the shower curtain has a bad odour which shows that they are not being cleaned or air frequently enough. Management should really follow up on this.

Dear Erico2709, Thank you for choosing Mercure Sapporo, and we appreciate for your review regarding your most recent stay here. It is always a pleasure to receive positive feedback from our greatly appreciated Guests. I will be more than happy to share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we continuously try to improve the quality of our services. Regarding the matter of the shower curtain, we are sorry that the room cleaning was not up to your satisfaction throughout your stay. Please allow us to express our sincerest apologies. I will share your comments with the housekeeping staff and I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

Fantastic Accor treatment!

Catatan Tripadvisor 5.0/5

Alexjoey Keluarga - Ulasan TripAdvisor tersertifikasi

We booked for 2 nights and was upgraded on arrival to a higher floor due to our Accor status - which also included welcome drinks on the 4th floor bar. Room was nicely designed and has interconnecting rooms. Breakfast had good spread of both Japanese and western food - love it! Also did laundry for 500 yen as they are located on 6, 9 and 12 floor. Highly recommended!

Dear Alexjoey, Thank you for your loyalty, as it was an honor to have a member such as yourself stay here with us. We are glad to hear that our service has met your expectations and we hope that we can surpass your expectation the next time you stay with us. It was truly our honor to read your great comments. Your feedback will give us the encouragement to continue working hard to strive towards an even higher level of excellence. Once again, we would like to thank you for your kind comments and rating. We look forward to seeing you soon in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

come back every year

Catatan Tripadvisor 5.0/5

sapporostan Ulasan TripAdvisor tersertifikasi

5 of us went in June of this year for 7 nights as a sort of home base. we each had our own room. it was quiet, clean, and location was perfect. i normally come every year alone so the feedback from the other 4 was very important. everyone was extremely happy at Mercure. the extended hours for breakfast was key as some in our group went to bed early, some walked around Susukino. therefore some got breakfast early while others just made it before the doors were closed. I will be back next year and will be staying here again. front desk will do anything for you

Dear sapporostan We are honored to receive your feedback and it was a pleasure welcoming you to the Mercure Sapporo. We have kindly accepted your feedback and are so grateful for your gracious praise and comments. It was truly our honor to read your great comments. Your feedback will give us the encouragement to continue working hard to strive towards an even higher level of excellence. Once again, we would like to thank you for your kind comments and rating. We look forward to your visit again and we will be delighted to be at your service in the near future. Sincerely, Quality Assurance Team Mercure Sapporo

Dalam Kemitraan dengan TripAdvisor

Pengguna web lain yang memberikan peringkat untuk hotel kami

  • 1.073 ulasan 9.5/10 Lokasi
  • 951 ulasan 8.2/10 Kamar
  • 762 ulasan 8.6/10 Pelayanan
  • 23 ulasan 7.1/10 Internet
  • 343 ulasan 8.6/10 Sarapan
  • 326 ulasan 6.5/10 Kebersihan

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