Novotel New Delhi City Centre 5 sterren

Dear Ms. V., Thank you for taking the time to share your wonderful feedback following your recent stay at Novotel New Delhi City Centre. We are delighted to know that you had such a comfortable stay and that you appreciated our accommodation, breakfast, cleanliness, and, most importantly, the warmth and hospitality of our team. Your special mention of the thoughtful gesture by one of our restaurant associates truly made us smile. While you may not remember their name, your kind words perfectly capture the spirit of hospitality we strive to deliver every day. We will be delighted to share your appreciation with our Food & Beverage team, as such recognition is a wonderful source of motivation. Thank you once again for your recommendation and for choosing to stay with us. We look forward to welcoming you back on your next visit to New Delhi and creating many more memorable experiences for you. Warm Regards, Saumitra Chaturvedi General Manager

Dear Ms. P., Thank you for taking the time to share your feedback following your stay at Novotel New Delhi City Centre. We are delighted to know that you had a pleasant and comfortable stay and that you especially enjoyed our rooftop pool, the culinary offerings, and the smooth booking experience. Your kind appreciation is truly encouraging for our team. We also appreciate your observations regarding the surroundings of the hotel. While the immediate neighborhood is beyond our direct control, we understand your concerns and regret that it impacted your overall impression. Please be assured that the safety and security of our guests remain our highest priority, and our team is always available to assist with transportation arrangements and local guidance to ensure a comfortable and secure experience. Thank you once again for your valuable feedback and for choosing to stay with us. We look forward to welcoming you back on your next visit to New Delhi and providing you with another memorable stay. Warm Regards, Saumitra Chaturvedi General Manager

Dear Ms. J., Thank you for sharing your detailed feedback. While we are pleased to know that you appreciated the breakfast, we sincerely regret that other aspects of your experience did not meet your expectations. We apologize for the delays in service at the rooftop restaurant and for the inconvenience caused by staggered food service, as well as your concern regarding pricing. We also regret the confusion regarding the final billing. Please be assured that your feedback has been noted and will be reviewed with the concerned teams to ensure better clarity and a more seamless experience for our guests. Your feedback is valuable to us as it helps us improve, and we truly hope to have the opportunity to welcome you again for a more enhanced stay. Warm regards, Saumitra Chaturvedi General Manager

Dear Guest, Thank you for taking the time to share your detailed feedback. We are delighted to hear that you appreciated our friendly and helpful team, as well as the quality and variety of our cuisine. We also value your constructive comments regarding room size, early check-in, and daily towel usage. Your feedback will help us review our policies to enhance the guest experience while maintaining our sustainability initiatives. We look forward to welcoming you back to Novotel New Delhi City Centre and providing an even better stay next time. Warm regards, Saumitra Chaturvedi General Manager

Dear Ms. L., Thank you for sharing your feedback. We are glad to know that you enjoyed our friendly team, dining experience, and the infinity pool. We sincerely apologize for the traffic noise during your stay and appreciate your understanding. Your comments regarding faster check-in have been noted for improvement. We hope to welcome you back for an even more comfortable experience. Warm regards, Saumitra Chaturvedi General Manager