Novotel New Delhi City Centre 5 estrellas

Nota de clientes de Avis (Clasificación de ALL) 4.4/5 657 opiniones

Novotel New Delhi City Centre - Image 1
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COMMUNITY CENTRE, PLOT 1 Desh Bandhu Gupta Rd, Jhandewalan, 110055 NUEVA DELHI, India

Descripción

Extras del hotel

  • El Novotel New Delhi City Centre es un oasis de lujo y comodidad

  • Explore Delhi con Novotel New Delhi City Centre.

  • Infinity pool with city views and a rooftop bar for relaxation.

  • Live kitchens, rooftop bar and diverse culinary experiences.

  • 124 spacious rooms, including suites for business and leisure stays.

Nuestros alojamientos

Localización del hotel

Novotel New Delhi City Centre

COMMUNITY CENTRE, PLOT 1 Desh Bandhu Gupta Rd, Jhandewalan
110055 NUEVA DELHI
India

GPS:28.646579, 77.206757

Teléfono

Acceso y transporte

Servicios hoteleros

Registro a partir de - Salida hasta

En las instalaciones
  • Piscina
  • Aparcamiento
  • Se aceptan mascotas
  • Servicio de transporte
  • Restaurante
  • Accesible para silla de ruedas
  • Gimnasio
  • Wifi
  • Aire acondicionado
  • Desayuno
  • Bar
  • Salas de reunión
  • Servicio de habitaciones

Valoraciones de nuestros huéspedes

Valoraciones de nuestros huéspedes

Valoraciones 100% certificadas de huéspedes que verdaderamente se alojaron con nosotros

Más información

Clasificación de ALL  4.4/5  657 opiniones

Nota de clientes de Avis 4.0/5

Ana P. G. V. Parejas - Comentarios confirmados ALL

Piscina con vista espectacular

Dear Ms. V., Thank you for taking the time to share your feedback following your recent stay at Novotel New Delhi City Centre. We are delighted to know that you enjoyed the spectacular view from our pool and that your overall experience with us was pleasant. It is also wonderful to see your high ratings for our team, cleanliness, check-in experience, and breakfast selection. Your kind appreciation is truly encouraging for our team. We are equally pleased to know that you would recommend Novotel to your friends and family. Feedback like yours motivates us to continue delivering memorable experiences to our guests. We look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Saumitra Chaturvedi General Manager

Nota de clientes de Avis 1.5/5

David O. Familias - Comentarios confirmados ALL

Reservé este hotel esperando un poco de lujo 5 estrellas en nuestra última noche en India. Lamentablemente, la experiencia quedó muy lejos de eso. El check-in fue correcto pero sin nada especial. La habitación resultó pequeña, incómoda y con un diseño extraño del baño que no aportaba confort. También reservamos cena y desayuno, y el buffet fue otra decepción: poca variedad, calidad justa y un servicio que no corresponde a un 5 estrellas. En general, no ofrece la experiencia premium que uno espera de un hotel de esta categoría.

Dear Mr O., Thank you for taking the time to share such a detailed review of your stay. While I am pleased to note your appreciation for the cleanliness, I sincerely regret that the room design, buffet variety, and service interactions fell short of your expectations. Your comments about the team’s responsiveness, the dining experience, and the check-in/check-out process have been noted with concern and shared with the respective departments for immediate improvement. We strive to create a welcoming, comfortable, and attentive environment for every guest, and I am truly sorry that we were unable to deliver this during your visit. I hope you will allow us another opportunity to serve you better in the future. Warm regards, Saumitra Chaturvedi General Manager

Nota de clientes de Avis 4.0/5

Juan P. R. G. Familias - Comentarios confirmados ALL

muy buen servicio de camareros y personal del hotel

Dear Mr. R. G., Thank you for taking the time to share such detailed feedback about your recent stay with us. We’re truly pleased to hear that you appreciated the service from our bar and restaurant teams, as well as the variety and quality of the food. Your kind mention of Nev and Anita has been shared with them, and it certainly means a lot. However, I am sincerely sorry for the discomfort you experienced during your check-in process. Please be assured that this does not reflect our intent or our values. We understand how sensitive such situations can be, and while certain legal requirements must be followed, the experience should always remain respectful and compassionate. We will revisit our training to ensure better awareness and handling in future scenarios. We also acknowledge your comments on housekeeping and cleanliness and will be addressing this with the concerned team to ensure we meet the highest standards throughout our guest rooms. We truly value your feedback as it helps us improve and ensure a more seamless experience for our guests. We hope to have the chance to welcome you and your family again for a more memorable and comfortable stay. Warm regards, Saumitra Chaturvedi General Manager

Calificaciones de nuestro hotel de usuarios de otras webs

  • 282 opiniones 7.9/10 Ubicación
  • 596 opiniones 8.8/10 Habitación
  • 1.404 opiniones 9.3/10 Servicio
  • 13 opiniones 6.5/10 Internet
  • 568 opiniones 9.1/10 Comida
  • 368 opiniones 9.4/10 Limpieza
  • 327 opiniones 9.6/10 Ambiente
  • 281 opiniones 9.4/10 Desayuno

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