Dear Daniel C. P., Thank you for taking the time to share your feedback. We are pleased to hear that you found our location convenient, with easy access to the train station and public transport links. Many guests appreciate this when visiting Manchester. However, I am sorry to learn that your experience did not fully meet your expectations. I regret that your room was not serviced during your stay and that this left you disappointed. We also appreciate your comments regarding breakfast. While we aim to provide a simple continental selection that offers good value, we understand that some guests would prefer a wider variety of options. Thank you for your feedback. Guest comments are invaluable in helping us improve the experience we provide, and we appreciate you bringing these points to our attention. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre Pollard Street

Dear Stephania O. D., Thank you for your lovely review. We are delighted to hear that you had a comfortable stay and that you found our hotel well located for exploring the city. It is wonderful to know that our central location allowed you to easily walk to many of Manchester's attractions and places of interest. Our team works hard to provide a convenient and comfortable experience for all our guests, so your positive feedback is greatly appreciated. Thank you for choosing to stay with us. We hope to have the pleasure of welcoming you back again soon. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre Pollard Street

Dear Raul C. Z., Thank you for taking the time to share your feedback. We are delighted to hear that you found our hotel conveniently located close to the main train station and that you appreciated our affordable accommodation. Our aim is to provide clean, comfortable, and practical rooms at a great value, making us an ideal choice for guests visiting Manchester for business or leisure. It is wonderful to know that our budget friendly approach met your expectations and helped make your stay enjoyable. Feedback like yours reassures us that we are delivering what many of our guests are looking for: a comfortable stay in a convenient location without unnecessary extras. Thank you once again for choosing to stay with us and for your positive review. We truly appreciate your support and look forward to welcoming you back on your next visit to Manchester. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre Pollard Street

Dear Mara A. G. C., Thank you very much for sharing your experience with us. We are delighted to hear that you found the room comfortable, appreciated our convenient location near public transport, and enjoyed our new facilities. It truly means a lot to us to know that after a long and tiring journey, our team was able to welcome you with kindness and a smile. Creating a warm and friendly atmosphere for our guests, especially after a demanding trip, is something we really value. We sincerely appreciate your kind words and your trust. We look forward to welcoming you back again on your next visit. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre Pollard Street

Dear Susanne K., Thank you for taking the time to share your feedback with us. We are very sorry to hear about your experience and that the beds did not meet your expectations. Please accept our sincere apologies for the discomfort caused during your stay. We are particularly disappointed to learn that this led to you moving to another hotel. This is certainly not the experience we aim to provide, and your comments have been taken very seriously. They will be shared with our team so that we can review and take appropriate action. We truly appreciate you bringing this to our attention, as it helps us improve. We regret that we did not have the opportunity to assist you during your stay and resolve this for you at the time.. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre Pollard Street

Dear Laura S. M., Thank you very much for taking the time to share your detailed feedback. We are pleased to hear that you found our location convenient for visiting the Etihad Stadium and that it worked well for your concert plans. We appreciate your comments regarding the room layout and facilities. We understand that the distribution of the space, as well as the bed configuration, may not be ideal for all guests, and your feedback about storage and comfort is very helpful. We also note your observations about the bathroom space and the breakfast variety, which will be shared with the relevant teams for review. Your feedback is very valuable to us as it helps us identify areas for improvement while continuing to provide a convenient and practical stay for our guests. Thank you again for your honest comments. We hope to have the pleasure of welcoming you back again in the future. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre Pollard Street

Dear Jorge B., Thank you very much for your kind review. We are truly pleased to hear that you enjoyed our excellent location, as well as the level of service provided by our team. Being well situated is something we know makes a big difference to our guests’ overall experience, and we’re glad it helped make your stay more convenient and enjoyable. It is especially rewarding to receive your compliments about our staff. Providing warm, attentive, and professional service is at the heart of what we do, and your feedback is a great motivation for the entire team to continue delivering high standards every day. We sincerely appreciate you taking the time to share your experience, and we hope to have the pleasure of welcoming you back again in the near future for another pleasant stay. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre Pollard Street

Dear Rosa A. G., Thank you very much for your kind feedback. We are delighted to hear that you enjoyed our good location and the calm atmosphere of the area. Being close to the city centre and able to walk there in just a few minutes is something many guests appreciate, and we are glad it was convenient for you as well. It is wonderful to know that you found everything you needed for a comfortable stay. Your comments mean a lot to us, and we truly appreciate you taking the time to share your experience. We look forward to welcoming you back on your next visit. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre Pollard Street

Dear Luis A. F., Thank you very much for sharing your feedback with us. We’re really pleased to hear that you had a comfortable stay and that our location worked well for your visit, especially being so close to the tram, which makes getting around the city much easier. We’re glad your overall experience was positive, and we truly appreciate you choosing ibis budget Manchester Centre. Our team works hard to provide a pleasant and convenient stay for all our guests, so it’s great to know that the location contributed to your comfort. We hope to have the pleasure of welcoming you back on your next trip to Manchester. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre Pollard Street

Dear Rita F., Thank you for taking the time to share your wonderful feedback. We are delighted to hear that you had such a comfortable stay and enjoyed our convenient location close to the train station, Piccadilly area, and the Manchester City stadium. It’s great to know that you found the hotel clean, quiet, and welcoming, and that you enjoyed the breakfast and your room. We are especially pleased that our team made a positive impression with their friendliness—your kind words will certainly be shared with them. We truly appreciate your support and your fantastic rating. We look forward to welcoming you back to IBIS Budget Manchester Centre for another enjoyable and comfortable stay in the future. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre Pollard Street

Dear Carla P., Thank you for taking the time to share your detailed feedback. We are delighted to hear that you had a very good overall experience at IBIS Budget Manchester Centre and that our staff made a positive impression with their friendliness. We’re glad that our central location and the easy check-in process contributed to a smooth and enjoyable stay. We also appreciate your comments regarding the beds and breakfast. Your feedback is valuable and will be shared with our team as we continue to look for ways to improve the comfort and value of our services. We are very pleased that, overall, you found your stay to be good and great value for the price. We look forward to welcoming you back to IBIS Budget Manchester Centre for another comfortable and convenient stay in the future. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre

Dear Gabiela F. S., Thank you for taking the time to share your feedback. We are delighted to hear that you found our location very convenient and the hotel comfortable and pleasant. It’s wonderful to know that our staff made a positive impression with their kindness, helpfulness, and friendliness, and that you found the hotel clean and well-maintained. Your kind words will be shared with the team, as they are a great motivation for us to continue providing excellent service. We look forward to welcoming you back to IBIS Budget Manchester Centre for another enjoyable stay in the future. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre

Dear Susana C. d. D., Thank you for taking the time to share your feedback. We are pleased to hear that the hotel met the main goal of your trip, providing convenient walking access to the Etihad Stadium for the Manchester City vs Real Madrid match, as well as to the main tourist attractions such as the Cathedral and Rylands Library. We appreciate your score and understand that there may be areas where we can improve to make your stay even better. Your comments are valuable to us as we continue to enhance the guest experience. We hope to have the opportunity to welcome you back to IBIS Budget Manchester Centre for another comfortable and enjoyable stay in the future. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre Pollard Street

Dear Jenifer B., Thank you for taking the time to share your feedback. We are pleased to hear that you found the mattress comfortable and the room generally satisfactory, and that our location was convenient for reaching Piccadilly Station. We are, however, very sorry to learn that your stay was disrupted by noise from the laundry area. We understand how important a quiet environment is for a good night’s sleep, and we sincerely apologize for the inconvenience. We will review room allocations to help prevent this issue for future guests. Regarding your experience at the restaurant, we also apologize that the service did not meet your expectations. Your comments have been shared with the team to ensure that all guests receive timely and attentive service in the future. Thank you again for your feedback. We appreciate your comments, as they help us improve, and we hope to have the opportunity to welcome you back for a more comfortable and enjoyable stay. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre Pollard Street

Dear Rafael L. A., Thank you very much for taking the time to share your feedback. We are delighted to hear that you enjoyed your weekend stay and found our location convenient, the staff friendly, and your room comfortable and spacious. It is also wonderful to know that the bed met your expectations and that you appreciated having the essentials for a practical and enjoyable stay. Providing a comfortable and central place for our guests is very important to us. Thank you again for your kind review. We hope to have the pleasure of welcoming you back in the future. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre Pollard Street

Dear Susana e. C. m., Thank you very much for your wonderful feedback. We are delighted to hear that you had a marvelous stay and that you found our staff to be very kind and friendly. Providing warm, welcoming, and attentive service is something we truly value, so your comments mean a lot to the entire team. We will be sure to share your kind words with them. We hope to have the pleasure of welcoming you back again soon for another fantastic stay. Kind regards, Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre Pollard Street

Dear Regina A. V., Thank you very much for taking the time to share your feedback. We’re delighted to hear that you enjoyed our convenient location for visiting the Etihad Stadium and that it was easy to walk there. It’s also wonderful to know that our staff provided excellent service during your two-night stay. Providing friendly and attentive service is very important to us, and your kind words will be shared with our team as encouragement. We truly appreciate your comments and look forward to welcoming you back in the future for another comfortable and enjoyable stay. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre

Dear Maria S. P. D., Thank you very much for taking the time to share your experience with us. We are delighted to know that you enjoyed our convenient location, the comfort of our heating, and above all, the kindness and attentiveness of our team throughout your stay. It is very rewarding for us to hear such positive feedback. We’re also pleased that you found the breakfast enjoyable, with a good variety of fresh sweet and savory options to start the day. Your comments truly motivate us to continue improving and maintaining the quality of our services. We sincerely appreciate your review and hope to have the pleasure of welcoming you back again in the near future. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre

Dear Patricia G., Thank you so much for taking the time to share your kind words about your recent stay with us. We are truly delighted to hear that you had such a pleasant experience and that you felt comfortable, safe, and well taken care of during your time here. Cleanliness, a welcoming atmosphere, and a secure environment are priorities for us, and it is wonderful to know that these aspects stood out to you. Our team works hard each day to create a setting where our guests can relax and fully enjoy their stay, so your recognition means a lot to all of us. We are grateful for your thoughtful feedback, and we will share your comments with our staff as encouragement to continue providing exceptional hospitality. It was our pleasure to host you, and we sincerely hope to have the opportunity to welcome you back for another enjoyable visit very soon. Kind regards, Maria Ksiazczak General Manager Ibis Budget Manchester Centre