Mercure Hunter Valley Gardens 4,5 stelle

Giudizio clienti (Valutazione ALL) 4.3/5 2.084 recensioni

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Posizione dell'hotel

Mercure Hunter Valley Gardens

Cnr Broke and MacDonald Road
2320 POKOLBIN
Australia

Coordinate GPS:-32.772691, 151.300447

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Ristorante
  • Centro fitness
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

ELEMENTS BAR & DINING

Il nome éléments richiama i tre elementi della natura, fuoco, acqua e terra, componenti che caratterizzano la zona dell'Hunter Valley e si ritrovano nell'esperienza gastronomica offerta dal ristorante.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  4.3/5  2.084 recensioni

Giudizio TripAdvisor  4.0/5  1.257 recensioni

Ruined weekend experience due to awful and incompetent duty manager.

Punteggio Tripadvisor 1.0/5

oksanag529 Viaggio con amici - Recensione certificata TripAdvisor

Stayed at this hotel with friends last year and loved the location and facilities as a result decided to come with same friends this year and make it into a little tradition. Unfortunately, our stay that was good on the whole was completely ruined by incompetent and rude duty manager Hayley Semenczuk who embarrassed me and my husband in front of our friends and the entire patronage of the restaurant plus made my friends pay for the hotel’s staff mistake in communication. After today experience of spoiled Sunday me and and all my friends and family would stay firmly away from this hotel as even seeing this incompetent person still there would mean re-living today’s dreadful experience again. Being an Accor member and a platinum member for a number of years now made today’s experience the worst of ALL experiences. This lady most definitely not competent in customer service and basic communication skills to occupy management position in hospitality where customers and their experience is Paramount. I never written a bad review previously but this time I had to share, to highlight that it is not only the property that define your experience, but the people who make is special and memorable!

2 day Stay

Punteggio Tripadvisor 5.0/5

Jill B Recensione certificata TripAdvisor

Great place for a visit, reception was good, room very clean and comfortable, parking no problems, the Hotel is a few minutes away from the Village shops and a short drive to the gardens. Wineries are a short drive away from the Hotel but some are minutes away

Thank you for taking the time to leave such a lovely review, we greatly appreciate it. I am so pleased you enjoyed your stay and our convenient central location. I hope you visit with us again.

Nice place to stay.

Punteggio Tripadvisor 4.0/5

Brogan F Recensione certificata TripAdvisor

Our team stayed in in December 2024, would stay again. Ample parking, great pool, and sitting area just off of reception. The bar & breakfast staff were amazing to deal with. The hotel is located close to so many great places within walking distance of the Gardens & fun activities there.

Thank you for your kind words, I am so grateful that you are eager to stay again and I hope that you do.

Great place to visit.

Punteggio Tripadvisor 4.0/5

JeffGoldCoast Viaggio con amici - Recensione certificata TripAdvisor

Very nice grounds. Lovely breakfast served. Room very clean. TV worked easily. Nice private area to sit just outside. Thought everything was excellent. Staff friendly and helpful. Was well looked after and if we were down this way again, would have no hesitation staying.

I am so pleased you enjoyed your stay at the Mercure Hunter Valley! I hope you visit again soon.

Charming Stay at Mercure Resort Hunter Valley Gardens

Punteggio Tripadvisor 4.0/5

S J Recensione certificata TripAdvisor

The Mercure Resort Hunter Valley Gardens offers plenty of parking and features a lovely bar and dining area, with a warm ambiance and an impressive selection of local wines to complement the menu. The food at the restaurant is great, with flavourful, well-presented dishes. The staff are lovely and helpful. I stayed in an upstairs room, which was a good size with well-functioning air conditioning. The room also had a nice little balcony and complimentary biscuits, which were a pleasant touch to enjoy with coffee. However, the room was a bit dated, with older-style furnishings and slightly worn carpets, so don’t expect something new. While the desk was a bit small for extensive work, the WiFi was adequate for basic needs like checking emails and light streaming, though it might not handle heavy video conferencing. The resort’s lovely grounds and beautiful gardens make it a relaxing place to stay. I would definitely stay here again.

Thank you for your kind review. I am so grateful that you took the time to leave such kind comments after enjoying your stay. Please visit again soon.

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