Mercure Newcastle 4 stelle

Giudizio clienti (Valutazione ALL) 3.8/5 1.784 recensioni

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12 Steel Street, 2302 NEWCASTLE, Australia

Descrizione

I plus dell'hotel

  • Hotel 4 stelle tranquillo e fresco vicino all'area di sviluppo di Honeysuckle a Newcastle

  • Ampia sistemazione a Newcastle con piscina e facile accesso alla spiaggia

  • Posizione ideale per esplorare i ristoranti di Newcastle, i bar e la Hunter Valley

  • I chioschi per check-in e check-out express rendono facile l'arrivo e la partenza

  • Sale riunioni ben attrezzate per eventi e banchetti

Le nostre sistemazioni

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Posizione dell'hotel

Mercure Newcastle

12 Steel Street
2302 NEWCASTLE
Australia

Coordinate GPS:-32.92733, 151.76349

Telefono
Fax 0/00000000

Accesso e trasporti

Servizi alberghieri

Check-in dalle - Check-out fino alle

In sede
  • Piscina
  • Parcheggio
  • Animali non ammessi
  • Ristorante
  • Accessibile con sedia a rotelle
  • Wifi
  • Aria condizionata
  • Colazione
  • Bar
  • Sale riunioni
  • Proprietà 100% non fumatori
  • Servizio in camera

DISTRIKT PRESS CAFE

Sarà la vostra seconda casa: il Distrikt Press Café offre piatti nutrienti in un'atmosfera delicata ma vivace. Abbiamo specialità per ogni stato d'animo e occasione, uno spuntino leggero o uno dei nostri piatti principali e dei nostri gustosi dessert.

Le recensioni dei nostri clienti

Le recensioni dei nostri clienti

Recensioni certificate al 100% lasciate da ospiti che hanno realmente soggiornato presso le nostre strutture

Per saperne di più

Valutazione ALL  3.8/5  1.784 recensioni

Giudizio TripAdvisor  2.8/5  40 recensioni

Good location but that is it...

Punteggio Tripadvisor 1.0/5

Douglas L Recensione certificata TripAdvisor

Mercure Newcastle is located in a very convenient location and has access to parks, shopping centres and amenities. However, the hotel itself is a big disgrace and by far the worst Mercure that I have ever been to and is in desperate desperate need of a makeover. For a supposed 4 star hotel, there were cracked tiles in the bathrooms, scales/mould over the tap heads, and worst of all DEAD COCKROACHES in the room! When we raised this to reception, they said that this was normal and offered to clean the room for us. There was no empathy or offer to change rooms or to give us a place to have a meal while we wait for the room to be cleaned. My partner had to fight to have the room changed and even then, the other room smelled as damp and dusty on the windowsills (minus the cockroaches). Mercure really needs to re-assess this site and how it manages its rooms as well as customer service. This place has really put a sour taste in my mouth on whether I continue staying with the Mercure brand.

Don’t stay here! Room was filthy

Punteggio Tripadvisor 1.0/5

Geeman63 Recensione certificata TripAdvisor

This has to be one of the saddest and most disgusting Accor hotels. Despite paying in excess of $250 for the “privilege” the room I was allocated stank of cigarette smoke (it shouldn’t) and was filthy. See pics. Avoid this property at all costs.

Off to a bad start

Punteggio Tripadvisor 2.0/5

Ron B Recensione certificata TripAdvisor

On arrival at 3pm we were told there were no parking spots available despite seeing 5 empty spaced from where we sat in the car. The staff member told us these had been reserved by guests staying more than one day despite the booking saying spots could not be reserved. I have stayed in hundreds of motels and have never been able to reserve a car space. We had to park in a shopping centre carpark so distance away. Also the "recent renovations" were merely some coating applied to the bath and tiles in the small bathroom.

Poor old and bad service in the restaurant and bar

Punteggio Tripadvisor 2.0/5

Michael M Recensione certificata TripAdvisor

So I have stayed at the Mercure Charleston and that is good so I thought I would try the city version had high hopes all were left wanting slow lifts to floors bathroom small and a shower over bath poor water pressure had to hit the toilet ever time to stop it running fan so bloody loud had to close the door at night cups are crap they are trying to some kind of eco friendly using recycling coffee pods nope just garbage no movies or foxtel cheaper hotels provide this poor power point places at bedside the list goes on really need complete renovations before that think they can charge 200 a night got to the best Western Apollo before this place oh and parking is just abysmal and the charge you for it really just don't go

Noisy and in need of renovation

Punteggio Tripadvisor 3.0/5

FrequentFlier623713 Recensione certificata TripAdvisor

Convenient location. 24 hr reception was great and staff were friendly. We rang ahead to ask about car parking and were told that there’s usually enough car parking for all guests, but when we arrived there was a sign to say the car park was full. We then had to park on the street. Room was spacious but in need of renovation, particularly the bathroom. Minibar isn’t stocked in rooms.. you need to order your minibar items from room service. There were plastic cups for tea/ coffee which wasn’t a nice experience. We were woken up at 2:30am by people who were yelling out on the street.. so if you want a peaceful stay, perhaps try somewhere else.

In collaborazione con TripAdvisor

Altri utenti web che hanno valutato il nostro hotel

  • 789 recensioni 7.7/10 Posizione
  • 1.347 recensioni 5.2/10 Camera
  • 1.125 recensioni 8/10 Servizio
  • 12 recensioni 5/10 Internet
  • 684 recensioni 5/10 Comfort
  • 608 recensioni 4.2/10 Pulizia
  • 343 recensioni 3.2/10 Atmosfera
  • 271 recensioni 3.2/10 Servizi

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Prezzo a partire da, per 1 notte per 1 persona nella categoria di camera mirata al prezzo, servizi aggiuntivi esclusi, colazione esclusa. Corrisponde al prezzo pubblico più basso comprensivo di tutte le tasse (Potrebbe essere richiesto il pagamento di alcune tasse aggiuntive all'arrivo in hotel (ad esempio, la tassa di soggiorno) in base alla normativa locale vigente.) per la sistemazione in questione, trovato oggi sul sito https://all.accor.com/, per un soggiorno di una notte nei prossimi 20 giorni. Variabile a seconda del periodo e della disponibilità. Il prezzo è garantito solo al momento della prenotazione. La prenotazione (all'estero) è pagabile nella valuta del Paese in cui si trova l'hotel. È garantito solo l'importo confermato al momento della prenotazione nella valuta del Paese in cui si trova l'hotel. L'eventuale stima indicata della conversione nella valuta del cliente non ha valore contrattuale. Al momento del pagamento, la banca può addebitare al cliente costi bancari o commissioni di cambio.