Novotel Mumbai Juhu Beach

Novotel Mumbai Juhu Beach

고객 평점 (ALL 평가) 4.1/5 396 리뷰

지도에서 보아라.

호텔설명

호텔 추가 정보

  • 20 mins from Airport, Beachfront hotel in Juhu overlooking Arabian Sea

  • Gada da Vida - Chic sea lounge overlooking the sea

  • Experience newly renovated rooms with modern decor

  • Pet friendly hotel

  • Hookah is not permitted in the hotel premises

ALLSAFE 승인 호텔

호텔 위치

Novotel Mumbai Juhu Beach

Balraj Sahani Marg, Juhu Beach
400 049 MUMBAI
India

  • JUHU BUS STOP, 500M, 5 MINS: 

  • DN NAGAR METRO, 3 KM: 

  • 비행기로

    CHHATRAPATI SHIVAJI INTL AIRPORT 8km / 4.97마일 - 셔틀 서비스 서비스

  • 비행기로

    DOMESTIC AIRPORT 5.5km / 3.42마일 - 셔틀 서비스 서비스

  • 헬리콥터로

    JUHU AERODROME, 10 MINS 2.5km / 1.55마일

  • 차로

    COLABA, GATEWAY OF INDIA 28km / 17.4마일

  • 차로

    MARINE DRIVE 28km / 17.4마일

  • 차로

    WESTERN EXPRESS HIGHWAY 4.5km / 2.8마일

  • 기차로

    VILE PARLE STATION 2.3km / 1.43마일

GPS:19.108683, 72.824364

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

요약
호텔 인근
  • 수영장
  • 주차장
  • 셔틀
  • 레스토랑
  • 휠체어 통행 가능 호텔
  • 웰빙
  • 에어컨
  • Wi-Fi
  • 조식
  • 회의실

숙박

Hotel offers 203 modern and spacious well rooms and suites with backdrops of Mumbai city. Book ocean view rooms to enjoy view of the Arabian sea. Room features, mini-bar, shower cubicle, bathroom amenities, free WiFi and working desk. Enjoy Complimentary Airport Transfers with Premier room and Suites.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  4.1/5  396 리뷰

TripAdvisor 평가  4.0/5  3,206 리뷰

2022으뜸 시설

Service needs so much improvement

트립어드바이저 평점 3.0/5

kute85 TripAdvisor 인증 리뷰

Checkin itself was very painful and we got our rooms very late, that too with pathetic service. Buffet breakfast spread was just ok & service there was also okish, nothing great. Swimming pool is decent, nothing good about it. Only plus point is the view of nature!

Dear Kute85, Namaste from Novotel Mumbai Juhu Beach. We are sorry to hear that your stay with us was a disappointing experience. We sincerely apologize for the lapse on our part in making your stay a memorable one. We would like to inform you that all your concerns have been duly noted and our team is looking into the same and making the necessary improvement. Please be assured that this is no way a reflection of our standard and service. May we request you to kindly let us know a convenient time to connect with you to understand any other concerns that you may have. We trust your experience will not mar your image of our hotel and we do hope you will allow us the opportunity to serve you in future. Warm Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach

Check in problem

트립어드바이저 평점 3.0/5

amunagekar 비즈니스 - TripAdvisor 인증 리뷰

Absolutely unhappy at the time of check in, had to wait 2 hrs to get the the room even after 2 pm, that's so annoying this happened third time so if next time it happens I will ask for the refund and go to some other hotel

Dear Amunagekar. Namaste from Novotel Mumbai Juhu Beach. We appreciate you taking the time to share your feedback with us and are disappointed to hear about your experience. Your concerns have been duly noted and the necessary improvements are being looked into. We would like to assure you that this is no way a reflection of our standard and service. We look forward to welcoming you in future and trust you will allow us the opportunity to serve you. Please feel free to reach us on +91 93727 60069 for any assistance. Warm Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach

Absolutely pathetic stay and service

트립어드바이저 평점 1.0/5

Parekh_Ankur TripAdvisor 인증 리뷰

By far I have stayed With almost all 4 and 5 star hotels in the city. But my experience with Novotel was the worst. I would have felt more satisfying by throwing this amount out of the window rather than staying there. Remember dint fall prey to ocean / sea view room categories as they are partial. Like sleeping on the bed you see building opposite side and of you stand than slum n all. When you go to the corner of the room you get to see some part of ocean. And it is sold as ocean view room.

Dear Ankur, Namaste from Novotel Mumbai Juhu Beach. We are sorry to hear that your stay with us was a disappointing experience. We sincerely apologize for the lapse on our part in making your stay a memorable one. We would like to inform you that we have room facing to the ocean, we have mentioned its sea view however not as full sea facing which is not possible based on hotel structure is perpendicular to the ocean. Please be assured that this is no way a reflection of our standard and service. We trust your experience will not mar your image of our hotel and we do hope you will allow us the opportunity to serve you in future. Please do not hesitate to contact us on +91 93727 60069 for any assistance. Warm Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach

Stay at Novotel Juhu Mumbai

트립어드바이저 평점 2.0/5

Abose69 TripAdvisor 인증 리뷰

I had stayed at many of the Novotel hotels in different country, and love this brand. However the stay at this Mumbai hotel, was disappointing. while the facilities may have been good, maybe due to COVIT19 situation, the services were bad. we had to followup multiple time for house keeping. The final bill made, missed to add some, i had made that payment separately. However the restaurant (Square) was very Good, its food quality, taste and service was excellent.

Dear Abose69, Namaste from Novotel Mumbai Juhu Beach. Thank you for taking time to share your experience. We are glad you enjoyed the view and ambiance at our hotel. You concern with respect to the delayed services have been duly noted and our team is looking into the same. We trust you will allow us the opportunity to serve you in and look forward to welcoming you soon. Alternatively, may we request you to kindly share your email/ hand phone coordinates for our team to reach you. Warm Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach

They just have one word sorry

트립어드바이저 평점 1.0/5

hardiks362 TripAdvisor 인증 리뷰

They just have one word for all the mistake that is sorry Foul in suite room for almost four hours and no solution after complaining 5 times they have one word sorry and no solution After that we got room after 6 hours pathetic part was room was non smoking room but room was filled with smoking smell I asked how is it possible reply is know sorry sir After that they are charging for all the rooms nor they are bothered for customer suffering nor they have courtesy to say that sir your time wasted will look into that ur sunset is gone we will do something for you Nothing only sorry

Dear hardiks362, Namaste from Novotel Mumbai, Juhu Beach. We appreciate you taking the time to share your feedback with us and sincerely apologize for the inconvenience caused during your stay. Your concerns has been duly noted and the necessary improvements are being looked into. We would like to assure you that this is no way a reflection of our standard and service. My team member Ulfat & Ketan did met you and with the assurance that your future stay will be looked after. We look forward to welcoming you in future and trust you will allow us the opportunity to serve you. Once again, we deeply regret that your stay was not as per expectation and would like to assure you of a memorable experience on your subsequent visits to our hotel. Warm Regards, Gorav Arora General Manager Novotel Mumbai Juhu Beach

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