ibis Mumbai Airport 3성

고객 평점 (ALL 평가) 3.9/5 1,240 리뷰

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호텔설명

호텔 추가 정보

  • Located right next to Chhatrapati Shivaji International Airport

  • Longest breakfast

  • Proximity to the airport and business centres

  • Inclusive of shared domestic airport transfers

  • Pay a little more and enjoy room with extra benefits at INR 499

숙박

호텔 위치

ibis Mumbai Airport

Plot No F 77 Vile Parle East, Junction of Nehru Road, Western Express Highway
400099 MUMBAI
India

GPS:19.096531, 72.853314

호텔 접근 및 교통

호텔 서비스

체크인 시간 : 부터 - 체크아웃 시간 : 까지

호텔 인근
  • 애완 동물 동반
  • 셔틀
  • 레스토랑
  • 휠체어 이용 가능
  • Wi-Fi
  • 에어컨
  • 룸 서비스

SPICE IT

Guests can enjoy the on-site multi-cuisine restaurant- Spice It and unwind with your friends over a drink & quirky selection of bar bites at the Spice It Bar. We serve continental and Indian cuisines along with authentic regional dishes.

고객 리뷰

고객 리뷰

100% 인증된 실제 투숙객 리뷰

자세히 보기

ALL 평가  3.9/5  1,240 리뷰

TripAdvisor 평가  4.0/5  2,457 리뷰

Horrible !

트립어드바이저 평점 1.0/5

Resort37360443653 TripAdvisor 인증 리뷰

One of the worst stays. Rooms are stinky and small. Entire Washroom is made out of plastic cabinet which makes sound. and even through i was on business trip i had to chase them for a month or so to get the invoice even now I have not received a correct invoice.

Dear Guest, Greetings! We would like to thank you for giving us your valuable feedback which is greatly appreciated and would most certainly help us in our "Quest for Quality". I have taken cognizance of your feedback, and this will come as an eye-opener for us to investigate our process to further improvise it to ensure non-occurrence. Kindly accept my most sincere apologies for the inconvenience caused to you and request you to share with me your stay details on 'herman.crasto@accor.com' for resolution. We assure you that we value your patronage and sincerely hope that you will treat this as an aberration to our usual levels of standards and provide us another opportunity to welcome you back with a service synonymous with our hotel. Regards, Herman Crasto Director Guest Services

Unethical Practice followed!!!

트립어드바이저 평점 1.0/5

AmarSingh82 비즈니스 - TripAdvisor 인증 리뷰

I stayed in Ibis Mumbai Airport Hotel, during October-24. We booked rooms for two person, in system two rooms are allocated as well confirmed by the receptionist at the time of checkout, but they offered us single room for two persons at the time of Checkin. We complained regarding this at the hotel and even after checkout through mail. Multiple mails sent, but no response received even after sending 3 mails.

Dear Mr Singh, Greetings! We would like to thank you for giving us your valuable feedback which is greatly appreciated and would most certainly help us in our "Quest for Quality". I have taken cognizance of your feedback, and this will come as an eye-opener for us to investigate our process to further improvise it to ensure non-occurrence. Kindly accept my most sincere apologies for the inconvenience caused to you. We would like to notify you that the refund to your account has been initiated and will reflect shortly. An email has been sent to you in this regard. We assure you that we value your patronage and sincerely hope that you will treat this as an aberration to our usual levels of standards and provide us another opportunity to welcome you back with a service synonymous with our hotel. Regards, Herman Crasto Director Guest Services

For one night acceptable

트립어드바이저 평점 3.0/5

udihamudi Solo travel - TripAdvisor 인증 리뷰

WiFi wasn’t working for some weeks before according to staff at the reception. Rooms are very ibis which means functional but one that you happy to have checked out. Bed is very soft and the water that is provided tastes like chlorine. The room was very clean

Dear Guest, Greetings! We would like to thank you for giving us your valuable feedback which is greatly appreciated and would most certainly help us in our "Quest for Quality". I have taken cognizance of your feedback, and this will come as an eye-opener for us to investigate our process to further improvise it to ensure non-occurrence. Kindly accept my most sincere apologies for the inconvenience caused to you. We constantly strive to provide friendly, attentive, and anticipatory service so that guests only carry back fond memories of their experience. We assure you that we value your patronage and sincerely hope that you will treat this as an aberration to our usual levels of standards and provide us another opportunity to welcome you back with a service synonymous with our hotel. Regards, Herman Crasto Director Guest Services

Fabulous

트립어드바이저 평점 5.0/5

john b 가족 - TripAdvisor 인증 리뷰

The food quality buffet was so fabulous, Appetizer, salads ,Maincourse and Dessert to yummy thanks to the Culinary team for such effort, F&B Service RUTIKA and FRANCIS prompt service with smile, They are the future of Accor group . Gents Restrooms so spick and span thanks to the Housekeeping Team so much effort.

Dear Guest, Greetings! Thank you for taking time out to share feedback of your experience with us. Commitment to exceptional service and guest satisfaction is our utmost priority, and we are delighted to know that you had a pleasant visit. It is feedback from valued guests such as yourself which encourages us towards enhancing our efforts to provide the best in hospitality and service. The team and I truly value your patronage and look forward to welcoming you back soon. Regards, Herman Crasto Director Guest Services

Food is amazing, clean rooms

트립어드바이저 평점 5.0/5

Stay39626246156 TripAdvisor 인증 리뷰

Awesome food, good service, breakfast buffet is good, lots of variety, had special preference and chef looked up to it and made sure my order was made by my seperately by my preference, rooms were clean too and house keeping service was good over all good experience with food

Dear Guest, Greetings! Thank you for taking time out to share feedback of your experience with us. Commitment to exceptional service and guest satisfaction is our utmost priority, and we are delighted to know that you had a pleasant visit. It is feedback from valued guests such as yourself which encourages us towards enhancing our efforts to provide the best in hospitality and service. The team and I truly value your patronage and look forward to welcoming you back soon. Regards, Herman Crasto Director Guest Services

제휴 TripAdvisor

그 외 웹 사용자 평가 등급

  • 557 리뷰 9.6/10 위치
  • 1,123 리뷰 7.1/10 객실
  • 1,715 리뷰 8.7/10 서비스
  • 37 리뷰 5.9/10 인터넷 가격
  • 1,006 리뷰 8.8/10 레스토랑
  • 469 리뷰 8.3/10 청결도
  • 414 리뷰 9.7/10 분위기
  • 405 리뷰 7.8/10 조식

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