ibis budget Verdun 2 つ星

お客さまの声 (確認済みレビュー アコーホテルズ) 4.3/5 460 件のレビュー

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Rue Jean Norton-Cru, ZAC Sud Actipôle, 55100 VERDUN, フランス

説明

ホテルのその他の情報

  • Free, private parking lot

  • Free Wi-Fi within the hotel

当ホテルの客室

ホテル所在地

ibis budget Verdun

Rue Jean Norton-Cru, ZAC Sud Actipôle
55100 VERDUN
フランス

GPS:49.147819, 5.409608

電話番号

アクセスと交通機関

ホテルサービス

チェックインはからです - チェックアウトはです

敷地内
  • 駐車場
  • 車椅子でのご利用に対応
  • Wifi
  • エアコン
  • 朝食

朝食

お客様のご意見

お客様のご意見

実際の宿泊者100%の認証口コミ

詳細はこちら

確認済みレビュー アコーホテルズ  4.3/5  460 件のレビュー

トリップアドバイザーの評価  3.3/5  621 件のレビュー

Value for the price

トリップアドバイザーの評価 3.0/5

Debra26 トリップアドバイザー認証口コミ

My husband and I stayed here for one night. We booked it for the same night because there were few other choices in Verdun. The room was basic and fine. There was not a normal room key, only a numeric digital code. Parking was free. We asked for an extra pillow and blanket but only the pillow was available. There are several restaurants nearby, including an Asian wok place that was very good. I am giving the hotel 3 stars because we only paid a total of $85 and it was value for the price.

Dear Debra, We're delighted to hear that you enjoyed your stay at our Ibis Budget Verdun hotel. We'll be sure to share your feedback with our entire team! We look forward to welcoming you back on your next trip to Verdun. Sincerely, Alicia.

I'm awaiting refund for my room, air conditioning wasn't working, staff are very rude and do not care

トリップアドバイザーの評価 1.0/5

Bev C トリップアドバイザー認証口コミ

I'm pregnant, Room 127 the air conditioning was not working, it was 32 degrees outside and the room was boiling as at the front of hotel. I set it on 15 degrees on cool and after 3 hours it was still nearly 26 degrees! I complained to reception to move rooms, but was told the hotel was full and there was no spare rooms. The lady on reception was rude and said she could not check the air conditioning in my room (which I had paid for in booking and needed it) She told me to message Celine the director which I did, the message I got back from her was next time you stay at Verdun budget you will receive a commercial gesture? Well, I'm not planning on coming back, i would like some compensation back for this room ASAP.. I have asked for this but my message on booking.com has been ignored. I had to sleep in my friends room as air conditioning was working in theirs. Absolutely disgusting way to treat customers. I am still awaiting a refund!!!!!!

Dear Customer. We are sorry to hear that your stay was not pleasant for you. Please know that the management has changed and we will be happy to welcome you again and in good condition !!!! Kind regards.

Horrible experience at Ibis Budget, Verdun

トリップアドバイザーの評価 1.0/5

Kissatu トリップアドバイザー認証口コミ

We got robbed at Ibis Budget in Verdun :( We arrived at Ibis Budget after 10pm on July 12, after having tried another hotel of the same hotel chain in the area. We booked and paid Ibis Budget from our phones at arrival, still in the hotel parking lot. And then - when we inserted our reservation code into the machine in front of the hotel, the machine told us that our code was not valid. There was no one at the hotel. There was no way to get in, although we had paid the hotel and gotten our reservation code in the internet just then and there. When trying to call and at the end email the person responsible for the hotel, the worst is that we received a practically insulting email back implying that we were just trying to lie to them to get our money back for no reason, that they considered us a "no-show" to the hotel. They denied that there had been any problem with their IT systems, although their machine had given us an error message saying our booked and paid reservation code was not valid. We are in shock for the horrible experience. We paid but were not able to enter to the hotel. And to boot, we received an insulting response from the person responsible for the hotel. We are escalating the issue and still trying to get our money back at Accor Hotels, to which Ibis Budget belongs.

Dear Customer. We are sorry to hear that your stay was not pleasant for you. Please know that the management has changed and we will be happy to welcome you again and in good condition !!!! Kind regards.

Ibis budget Verdun

トリップアドバイザーの評価 1.0/5

Louis B Friends getaway - トリップアドバイザー認証口コミ

The lights turned on themselves and flickered all night long and the leg of the bed was broken. The room didn’t allow any privacy. At 8am, there was no breakfast, no more food to eat, no more milk/orange juice to drink. And the toilets made a huge sound when the door closed itself.

Dear Customer. Thank you for taking the time to share your opinion following your stay at our hotel. Hoping to welcome you again. Kind regards Alicia.

Great budget hotel but thin walls

トリップアドバイザーの評価 4.0/5

241gemmaw Couples - トリップアドバイザー認証口コミ

This is a great budget hotel in Verdun. Easy access, lots of parking and a great price. The room was very spacious. Please be aware it’s budget so it’s basic but you get all you need to survive for a night in a comfortable environment. Staff were lovely and the hotel was clean. My only gripe is that the walls are very thin and you could hear pretty much everything in the next room, including the bathroom activities 😳 This could have been avoided as the hotel was pretty empty. We really didn’t need to be back to back rooms, we could have been spaced out. Overall though exactly what I expected at a great price!

Cher Client. Nous vous remercions pour l'avis que vous avez laissé sur notre personnel ainsi que sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour au sein de notre hôtel Ibis Budget Verdun, Nous ne manquerons pas de partager votre avis avec tout notre personnel. Votre satisfaction est la plus belle des récompenses pour notre personnel qui redouble d'attention. En espérant vous accueillir à nouveau très bientôt. Cordialement Alicia.

との提携 TripAdvisor

その他のウェブユーザーの評価

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  • 351 件のレビュー 8.8/10 サービス
  • 213 件のレビュー 8.2/10 朝食
  • 193 件のレビュー 6.1/10 清潔さ

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